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Fish! Sticks: A Remarkable [Paperback]

Stephen C Lundin
4.0 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

Jan. 2 2003
The phenomenal international bestseller FISH! told the story of a fictional company that transformed itself by applying lessons learned from Seattle's Pike Place Fish Market. The follow-up FISH! TALES told of real-life companies that boosted morale and improved results by implementing these same principles. Now, following the huge success of these motivational titles, comes the latest inspiring addition to the series: FISH! STICKS. In this new, stimulating volume, the authors teach us how to create our own vision for our business -- and to keep it alive and renewed through the tough and changing times, such as turnover in management and staff. With the appealing, readable style which makes the FISH philosophy so accessible, FISH! STICKS shows us sustainable ways to establish an invigorating management style that really works.
--This text refers to an out of print or unavailable edition of this title.

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In this third installment in the popular Fish! series, the authors examine change as a necessary, ongoing process that should never stop--at least not if one wants to keep the workplace vital and fully alive. Using a fictitious sushi restaurant as an example, this fable examines the three principles that Lundin, Christensen, and Paul believe are necessary for continuing success: Find It ("it" being each employee's personal vision of the business), Live It, and Coach It. Readers of the authors' previous books--Fish! A Remarkable Way to Boost Morale and Improve Results and Fish! Tales--should find its familiarity comforting. For those new to the series, this standalone volume is easy to read and highly valuable. --David Bombeck --This text refers to the Hardcover edition.

From Publishers Weekly

This audio version of the third book in the Fish series uses as its example the work at one ward of a large suburban hospital. Rhonda, the supervisor, had been promoted, and her mentor, whom she succeeded, had been an ardent follower of the Fish program. Rhonda believed her staff was paying attention to the patients and were providing a level of service far beyond that at other facilities. However, after some time, she began to notice staffers were sloughing off and seemed not to be providing the absolute best care to the patients. The problem? Keeping the Fish principles fresh and new was difficult. After a visit to a successful sushi restaurant, Rhonda regained her enthusiasm for the program and, with the help of the sushi chef, was able to inspire her staff. In fact, her work was so effective, her staff was able to take over for Rhonda after she suffered a family tragedy. There's something charming about the Fish program, which counsels, "Find it, live it and coach it" ("it" is each employee's vision). The notion that individual workers can have a vision for their workplace and their place within a large organization is indeed empowering. And Rhonda's story offers insights into both personal and professional worlds. However, the simple message is rendered even more unsophisticated by the artificial voices on this audio. There's a kind of squeaky, schoolmarm voice for the older nurse who comes onto the ward, and the intonations used for the various nurses are similar and somewhat grating. Still, in spite of these flaws, the story and the business lessons within it are worth hearing.
Copyright 2003 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

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Customer Reviews

Most helpful customer reviews
4.0 out of 5 stars A Good Read! June 11 2004
Format:Hardcover
You're back in the fishing boat with the crew that brought you the successful Fish! and Fish! Tales. Offering another finny fable, Stephen C. Lundin, John Christensen and Harry Paul present a business parable based on creating and sustaining successful change. The book uses the same fictitious approach as the other two Fish!ing trips, but this time the story is set at a hospital's nursing station. The agent-of-change head nurse has departed and the new head nurse feels that the group is losing its vision. Then, she discovers that a local sushi restaurant is a model of excellence, and all goes swimmingly after that. Although the advice offered isn't particularly unique, some may find a certain charm in the story. Given that this is round three, the format may seem a little repetitive to those who have already Fish!ed. If you want to catch the core of the message on your first cast, look for the highlights on the occasional pages in whale-size type. We recommend the basic common sense of these messages, even if the storytelling is a little fishy.
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4.0 out of 5 stars A Good Read! Oct. 14 2003
Format:Hardcover
You're back in the fishing boat with the crew that brought you the successful Fish! and Fish! Tales. Offering another finny fable, Stephen C. Lundin, John Christensen and Harry Paul present a business parable based on creating and sustaining successful change. The book uses the same fictitious approach as the other two Fish!ing trips, but this time the story is set at a hospital's nursing station. The agent-of-change head nurse has departed and the new head nurse feels that the group is losing its vision. Then, she discovers that a local sushi restaurant is a model of excellence, and all goes swimmingly after that. Although the advice offered isn't particularly unique, some may find a certain charm in the story. Given that this is round three, the format may seem a little repetitive to those who have already Fish!ed. If you want to catch the core of the message on your first cast, look for the highlights on the occasional pages in whale-size type. We recommend the basic common sense of these messages, even if the storytelling is a little fishy.
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Format:Hardcover
I very much "get it" and still have a very negative review of this book and the entire "philosophy" that stems from this series. The mantra of "Be happy, find your IT, coach your peers" woven into a horribly redundant and sophomoric tale of a hospital floor meets sushi bar is more than any astute well-read reader can bear for more than 119 pages. Philosophy, ideology, beliefs- whatever word you choose, are not easily summed up, not readily paralleled to one fish market, and certainly cannot be distilled to a glorified pamphlet that, although it champions "deep conversation" never dares to go into the very nature of work.
Luckily the author anticipates these gross shortcomings and, given the lack of a substantial ideological foundation from which to build, leaves it to the reader to "find his or her own path." This book may be an adequate primer for someone who reads very little and may understand less. The story and dialogue is literally at a sixth to eight grade reading level at its best moments. This is not a book for thoughtful, questioning, analytical, and educated discerning adults.
For a more interesting and dynamic exploration on the nature of work and how it affects our lives one might turn to Walden, Fight Club, Notes From The Underground, Steppenwolf, or just about any counter-capitalist thought to name a few. Then one might discover that transcending work roles rather than defining ones' self by them is the true nature of an individual path.
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5.0 out of 5 stars Overcome gravity Jan. 24 2003
Format:Hardcover
Change starts with the infusion of external energy and a promise of better things. But soon the gravity of the old ways pulls it back. This book is about sustaining the change process by using our internal energy. Fish! was a good parable with lots of excitement at the Pike place fish market. This is a forward integration, moving up the value chain. We are in Takara Too, a sushi restaurant, where customers don't mind waiting in long queues for the wonderful experience once inside and to be received by a loud cheer from the staff. If you have forgotten your reading glasses and have difficulty in reading the menu card, the waiter will be pleased to offer you half a dozen variations of reading glasses that can help. If your favorite beverage is not on the menu, it is sourced from a nearby store before you realize.
The good news is that the principles behind such a marvelous atmosphere to work in apply to workplaces in any industry. It is important to Find IT, Be IT and Coach IT.
At the end, I realized that the personal tragedy Steve Ludin (author) suffered has had its impact on the story. The loss of Beth, his thirty-one year old daughter in a car accident to whom this book is dedicated. Beth lived a full life true to the spirit of Fish!. In her memory, I rededicate my commitment to Fish!
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5.0 out of 5 stars Everything old is new again Jan. 16 2003
Format:Hardcover
When I come across the negative reviews like the one below, I want to scream "Get a clue!" Employees who are given business books, as most are these days, are simply not going to read the ones that are 300 pages and full of business jargon and hard-to-follow management philosophies. As someone who formerly ran the world's largest business book club (and who, frankly, used to have a problem with these kinds of books), I soon realized that my members were clamoring for the easy-to-read, back-to-basics approach that books like "Fish!" and "Beans" espoused. There probably hasn't been anything totally new in the world of business since the Industrial Revolution, and these books, while overly simplistic for some people, speak to the masses like none other. If you have a staff that needs to be reminded about dealing with change, staying motivated, and honoring the customer, take the bait and serve up the books in the "Fish!" series. They'll thank you and you'll find your business climate improves in a matter of weeks, if not days. And "Beans" makes a very nice companion book, too.
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