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Five Core Metrics: The Intelligence Behind Successful Software Management
 
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Five Core Metrics: The Intelligence Behind Successful Software Management [Paperback]

Lawrence H. Putnam , Ware Myers
5.0 out of 5 stars  See all reviews (2 customer reviews)
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Book Description

To succeed in the software industry, managers need to cultivate a reliable development process. By measuring what teams have achieved on previous projects, managers can more accurately set goals, make bids, and ensure the successful completion of new projects.

Acclaimed long-time collaborators Lawrence H. Putnam and Ware Myers present simple but powerful measurement techniques to help software managers allocate limited resources and track progress.

Drawing new findings from an extensive database of more than 6,300 software projects, the authors demonstrate how readers can control projects with just five core metrics -- Time, Effort, Size, Reliability, and Process Productivity. With these metrics, managers can adjust ongoing projects to changing conditions -- surprises that would otherwise cause instant failure.


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5.0 out of 5 stars Evolution and refinement of earlier work, Jun 22 2004
By 
Mike Tarrani "Jazz Drummer" (Deltona, FL USA) - See all my reviews
(REAL NAME)   
This review is from: Five Core Metrics: The Intelligence Behind Successful Software Management (Paperback)
The authors have impeccable credentials in the software estimating discipline, with Putnam's experience dating back to his breakthrough approach using Rayleigh curves to model staffing developed in the early 1970s, and Myers as his coauthor and collaborator for three earlier books from which this one is roughly based and represents a distillation and refinement of earlier ideas.

Material in this book is not done justice if you go solely by the table of contents. It contains deep thought and a wealth of information that support the five core metrics proposed. After introductory material in the first chapter, this book picks up pace by going into what the authors consider to be the right metrics and why. They follow this discussion with a chapter that shows how they align to a development lifecycle (using the RUP's inception, elaboration, construction and transition phases as a framework). This is followed by two chapters that address the five metric areas, time, effort, quality, workload and productivity, and sizing. Chapters 7 and 8 address productivity and reliability as they relate to the metrics.

I liked the material in the final chapters the most because it takes the concepts in the first eight chapters and applies them to problem spaces such as project control, requirements management, trade-off analysis, and how to use estimates to formulate accurate bids. This material is practical and reflects the real world. Among my favorite chapters are 15 (Replan Projects in Trouble), 17 (Evaluate Bids on the Facts), and 21 (Metrics Backstop Negotiation). However, each chapter in between was also on the mark and credible.

If you are immersed in an unmanageable morass of metrics and want to manage to a smaller set of key indicators in projects or maintenance this book is an essential resource. If you are using Ad Hoc metrics or none at all, this material is an ideal starting point.

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5.0 out of 5 stars A "reader friendly" instructional how-to guide, Sep 15 2003
This review is from: Five Core Metrics: The Intelligence Behind Successful Software Management (Paperback)
Collaboratively written by Lawrence H. Putnam (President of the software management consulting firm Quantitative Software Management) and Ware Myers (a professional independent consultant and contributing editor of "Computer" and "IEEE Software"), Five Core Metrics: The Intelligence Behind Successful Software Management is a "reader friendly" instructional how-to guide to utilizing the reliable development processes and techniques that help software managers efficiently allocate limited resources and carefully track progress, ensuring optimum quality software with a minimum of wasted effort. Five core metrics of Time, Effort, Size, Reliability, and Process Productivity are introduced as a means to measure and adjust ongoing processes to constantly changing real-world conditions. An exceptional business guide in its field, Five Core Metrics is highly recommended reading for anyone charged with the responsibility of using and creating software projects using or incorporating metric measurements.
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Amazon.com: 4.4 out of 5 stars (5 customer reviews)

16 of 17 people found the following review helpful
5.0 out of 5 stars Evolution and refinement of earlier work, Jun 22 2004
By Mike Tarrani "Jazz Drummer" - Published on Amazon.com
This review is from: Five Core Metrics: The Intelligence Behind Successful Software Management (Paperback)
The authors have impeccable credentials in the software estimating discipline, with Putnam's experience dating back to his breakthrough approach using Rayleigh curves to model staffing developed in the early 1970s, and Myers as his coauthor and collaborator for three earlier books from which this one is roughly based and represents a distillation and refinement of earlier ideas.

Material in this book is not done justice if you go solely by the table of contents. It contains deep thought and a wealth of information that support the five core metrics proposed. After introductory material in the first chapter, this book picks up pace by going into what the authors consider to be the right metrics and why. They follow this discussion with a chapter that shows how they align to a development lifecycle (using the RUP's inception, elaboration, construction and transition phases as a framework). This is followed by two chapters that address the five metric areas, time, effort, quality, workload and productivity, and sizing. Chapters 7 and 8 address productivity and reliability as they relate to the metrics.

I liked the material in the final chapters the most because it takes the concepts in the first eight chapters and applies them to problem spaces such as project control, requirements management, trade-off analysis, and how to use estimates to formulate accurate bids. This material is practical and reflects the real world. Among my favorite chapters are 15 (Replan Projects in Trouble), 17 (Evaluate Bids on the Facts), and 21 (Metrics Backstop Negotiation). However, each chapter in between was also on the mark and credible.

If you are immersed in an unmanageable morass of metrics and want to manage to a smaller set of key indicators in projects or maintenance this book is an essential resource. If you are using Ad Hoc metrics or none at all, this material is an ideal starting point.


9 of 10 people found the following review helpful
5.0 out of 5 stars Actual values to feed the formulas would have been great, Dec 20 2005
By Carlo R. Montoya "Toy photographer" - Published on Amazon.com
This review is from: Five Core Metrics: The Intelligence Behind Successful Software Management (Paperback)
Our company has been trying to improve its processes for almost

three years now but our efforts were and are still fruitless.

Although we were recording four core metrics (we were using

conventional productivity not process productivity so I'm

counting this one out) -- effort, time, size and defects

(although not the defect rate), we didn't know their

relationship until now. The knowledge we have gained from this

book will help us renew our efforts next year.

Statistics know-how is somewhat needed to understand some of the

chapters although you won't actually be computing anything. I

mean if you don't know what normal curves, medians, standard

deviations are, then you'd be at a lost. I've bought a book

on statistics to relearn it along with my colleagues. However,

the graphs make up for it.

The book was also somewhat lacking in giving actual values to

put in the formulas. I think I'm interpreting the data

incorrectly because I'm getting very big or very small values

from the process productivity formula. I've e-mailed QSM but

they haven't replied yet but I do hope they will.

Nevertheless, the book is a good companion to other software

quality books that focus on people, methods, processes, tools

but don't mention how to measure them objectively.

Get this book if you're part of the software industry regardless

of your title, rank, responsibilities, or party (client or

developer).

6 of 10 people found the following review helpful
2.0 out of 5 stars Actual Professional, Feb 12 2008
By Project Manager - Published on Amazon.com
This review is from: Five Core Metrics: The Intelligence Behind Successful Software Management (Paperback)
This book would have been good if written 15 - 30 years ago when all of their examples and references where fresh, but today this is like reading a first grade book on the subject of project management.

It is as if the authors never grasped the CTQS triangle, and such of project management. The 5 metrics are so obvious and unmeasureable that it is an exercise in no-kidding, now what.

The continual references to the third rock from the sun and such is just page filler.

A nice title but no beef here (to have a pharase from the time the authors seem to still be living in).

I suggest you find more meaningful books.
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