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The Five Dysfunctions of a Team: A Leadership Fable (Hardcover)

by Patrick Lencioni (Author) "Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare ..." (more)

4.6 out of 5 stars See all reviews (56 customer reviews)

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Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators by Patrick Lencioni
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Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick Lencioni
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Product Details

Hardcover: 229 pages
Publisher: Jossey-Bass; 1 edition (Mar 28 2002)
Language: English
ISBN-10: 0787960756
ISBN-13: 978-0787960759
Product Dimensions: 21.3 x 14.7 x 2.5 cm
Shipping Weight: 391 g

Average Customer Review: 4.6 out of 5 stars See all reviews (56 customer reviews)

Amazon.ca Sales Rank: #1,415 in Books (See Bestsellers in Books)

Popular in these categories:

#1 in	Books > Business & Investing > Management & Leadership > Teams
#1 in	Books > Professional & Technical > Business Management > Management & Leadership > Teams
#2 in	Books > Professional & Technical > Business Management > Management & Leadership > Management Science

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This is item 3 in The Leadership Fable Series.

Product Description

From Amazon.com

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

From Publishers Weekly

In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.

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Inside This Book (Learn More)

First Sentence
Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. Read the first page

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Front Cover | Copyright | Table of Contents | Excerpt

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	86% buy the item featured on this page: The Five Dysfunctions of a Team: A Leadership Fable 4.6 out of 5 stars (56) CDN$ 17.00
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Customer Reviews

56 Reviews

5 star:		(43)
4 star:		(7)
3 star:		(3)
2 star:		(0)
1 star:		(3)

Average Customer Review

4.6 out of 5 stars (56 customer reviews)

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5 of 6 people found the following review helpful:

5.0 out of 5 stars Finally! Another VERY helful and applicable management book!, Oct 22 2003

By	Manny Hernandez "Author of Ning For Dummies" (Bay Area, CA) - See all my reviews

By dedicating 90% of his book to a so-called leadership fable, Patrick Lencioni very effectively conveys the very essence of the model he proposes in order to deal with dysfunctional teams. Though the story he presents is that of a hypothetical newly appointed CEO of a distressed start-up and (in the beginning of the story) her highly dysfunctional executive team, the model is perfectly applicable to any team throughout most organizations.

The model consists of a pyramid with the five dysfunctions of a team (from the bottom, up):
1) Absence of trust: stemming from an unwillingness in the team members to be vulnerable and genuinely open up with one another about their mistakes and weaknesses.
2) Fear of conflict: inability to engage in unfiltered, passionate (yet constructive, though it may strike you as odd) debate.
3) Lack of commitment: no buy in and commitment can be expected when ideas and opinions have not been aired and genuinely taken into consideration prior to a decision.
4) Avoidance of accountability: without commitment to a clearly defined set of goals, team members will hesitate to call their colleagues on their actions and behaviors that are counterproductive for the team.
5) Inattention to results: Lencioni brings it all home through the realization that avoidance of accountability leads to a state where team members tend to put their individual needs above the team's collective goals.

Throughout the last leg of his book, Lencioni contrasts how dysfunctional teams behave by comparing them to a cohesive team in the case of each of the five dysfunctions. He also provides suggestions on overcoming each of the dysfunctions and insights into the role of the leader in this process, all in a very structured and to-the-point way. Complementing this, he provides a Team Assessment tool to help determine where your team is at in terms of each of the five elements of the model.

As much as the book can be digested without too much trouble in 2-3 straight hours, it is inevitable (unless you are fooling yourself or you operate in a very healthy team) to have your managerial wheels in your mind turning at full speed by the time you are done with it. As a manager and an avid reader, I welcomed this book with open arms because I found it to be very useful and readily applicable. Now comes my challenge in putting it to use.

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4.0 out of 5 stars Please Order and Oh...by the way, Mar 12 2009

By	Mrs. Nancy Drinkall - See all my reviews (REAL NAME)

I work for a Vice President of a large corporation. My VP asked me to order a copy for each of his Directors as he had read this book and found it very educational. When I recieved his order I gave him the books to personally hand to his directors. He then said I should read the book as it would be helpful for my team of administration assistants. He was right. I am glad my boss had realized that this book is good for all levels of teams. I read the book enthusiastically and plan to have my team read it as well to get a better understanding on the types of personalities we work with and how best to work with them to have a positive working environment. Both my boss and I enjoyed the easy read in a story-telling version versus a documental style.

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4.0 out of 5 stars Excellent, to the point, and accessible, Sep 21 2008

By	Doug Kyle "LucidAvenue.com" (Edmonton, AB Canada) - See all my reviews (REAL NAME)

A fantastic book that gets to the heart of what makes a team successful by telling a fable of a team that is failing. If you lead teams, chances are you'll recognize one or more of the characters in the book.

One of my favorite things about Lencioni's books is that his writing style is very accessible and each book is focused on one aspect of being a manager/leader.

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Most recent customer reviews

5.0 out of 5 stars Super Book
This is now a classic book for leaders in every walk of life. Don't presume you need to have a DYSFUNCTIONAL team to benefit; the principles apply to every team and offer... Read more

Published 14 months ago by Jim Brown