7 of 7 people found the following review helpful
on December 12, 2010
In my humble opinion the best self-help book ever published along with `Think and Grow Rich' of Napoleon Hill. I must confess that I don't like the title (which I believe sends the wrong idea), but Dale's insights are real, and you just have to put it into practice. While some critics think that it's manipulative, I believe that Dale's insights are nothing more than careful observations of the human mind and behaviour - in other words, the rules of the game. If you pay attention to it, you will understand yours and other people's nature. Applying it will not only help you to be more successful in your life but also how to become a better person. You will see that most of the things that you are suggested to do are simply things you wished others were doing to you. Thus, the book is not about how to coerce others to do things that they don't want. In contrary, it is about principle, balance and respect. Dale instructs you that just with a little bit of consideration, all parts can gain and you could still have your ideas/wishes going through.
What follows are the books' 6 major sections and core points. Keep it close with you because, although simple, they are easy to forget:
* Fundamental techniques in handling people:
1) Don't criticize, condemn, or complain
2) Give honest and sincere appreciation
3) Arouse in the other person an eager want
* Why some people are very likeable (or 6 ways to make people like you):
1) They are genuinely interested in other people
2) They are often smiling
3) They remember people's name. For them, this is the sweetest and most important sound in any language
4) They are great listeners. Often encourage others to talk about themselves
5) They always talk in the terms of the other person's interest
6) They make the other person feel important and do it sincerely
* 12 Ways to convince people to your way of thinking:
1) Avoid arguments
2) Show respect for the other person's opinions. Never tell someone that he or she is wrong
3) If you're wrong, admit it quickly and emphatically
4) Begin in a friendly way
5) Start with questions to which the other person will answer yes
6) Let the other person do the talking
7) Let the other person feel the idea is his/hers
8) Try honestly to see things from the other person's point of view
9) Sympathize with the other person
10) Appeal to noble motives
11) Dramatize your ideas
12) Throw down a challenge; don't talk negatively when a person is absent; talk only about the positive
* Be a Leader: how to stimulate change in people without giving offense or arousing resentment:
1) Begin with praise and honest appreciation
2) Talk about your own mistakes first
3) Call attention to other people's mistakes indirectly
4) Ask questions instead of directly giving orders
5) Let the other person save face
6) Praise every improvement
7) Give the other person a fine reputation to live up to
8) Encourage them by making their faults seem easy to correct
9) Make the other person happy about doing what you suggest
* 7 Rules for making your home life happier:
1) Don't nag
2) Don't try to make your partner over
3) Don't criticize
4) Give honest appreciation
5) Pay little attentions
6) Be courteous
7) Read a good book on the sexual side of marriage
14 of 15 people found the following review helpful
on October 13, 2007
A classic (originally published in the 30's) and a must-have, this timeless piece of work can help just about anybody get along better with others and win them over to their way of thinking. Don't have a lot of time to spare? Don't worry. The book is divided into short sections, each one devoted to a particular principle that is well illustrated with many practical examples. In this way, you can read a chapter quickly, stop and do other things you have to do if necessary, and get back to the book when you have time- all without losing continuity.
Thoroughly entertaining by using fun and interesting examples, I don't think many readers will regret checking this one out and I like to think of this book as a kind of Human Relations 101 of sorts. Also recommend The Sixty-Second Motivator for further reading on motivational principles.
30 of 33 people found the following review helpful
on January 21, 2009
I normally don't write reviews, but after reading the shockingly cynical comments I had to add my 2 cents.
This book is great for people who have trouble communicating, it gives valuable tips for improving self confidence when speaking, initiating conversation, remembering names and getting buy in.
While it is meant primarily to help in business relationships, I found it has been helpful in my personal life. A normally shy person, the book has helped me start conversations and meet new people. Speaking in terms of people's interests is about getting that conversation started, not about faking an interest and pretending to have the same interests.
Even though the book is titled "How to win friends .." the purpose of the book is not to literally win you friends, it's about improving communication, sales and presentation skills. There is nothing ground breaking in this book and in fact all the principles are simply principles of common sense but it helps you put them into action day-to-day.
I highly recommend this book for people who need help breaking out of their shell, for people who work in sales or give presentations, or for anyone who wants to move up in their job.
25 of 28 people found the following review helpful
on August 17, 2002
When I was 12 years old my best friend gave me a copy of this book and told me that I might find it interesting. He could not have been more right, for I delved deep into the book and I finished it in a matter of 2 weeks (to me it was a record to finish a book so quickly at that age!) I found the book to be very informative and entertaining at the same time. The author, Mr. Dale Carnegie, will not introduce a principle or a notion without supporting it with at least one real life story where the principle introduced was proven effective. After that point I noticed a great, almost immediate, effect on my behavior as I was growing up. I noticed that I have become a very good negotiator with my parents and teachers, more popular at school, and I even began to understand people much better than I used to prior to reading the book. I grew up believing that this book was one of the greatest factors involved in shaping my character.
Recently though, I noticed some growing criticism of the book and its teaching, and I thought that this would be a good time for me to refresh what I learned from the book and assess its quality based on the experience I've gained since the first time I read the book. So I bought the unabridged audiotapes of the book and listened to it whenever I was in the car.
Mr. Carnegie said somewhere in the book that if one thing you learn from the book, which is the ability to understand the different views of other people in different situations, then that would be enough. And I agree wholeheartedly.
My judgment is that this book will indeed teach you how to understand the motives and the different forces playing in the different people you meet. Humans all across the globe share basic needs and characteristics that play a major role in forming their attitudes and decisions. Understanding those factors and satisfying them will be the most effective method of influence you'll ever need.
Mr. Carnegie begins the book with the foundations of developing this skill of understanding others. He extends three principles that if applied will help you identify what other people want and how you can satisfy them. After that he introduces six ways to make people like you. These methods hover around the same three principles mentioned in the beginning of the book. After that the author discusses in two parts methods and principles that help you influence people to your way of thinking.
All of this seems interesting but why are people criticizing this book, you wonder. The first issue with this book is the title. It says "How to win friends and influence people." I would have called it "How to make people like you and influence their behavior." The methods Dale introduces aren't for winning friends. You don't win friends by avoiding arguments and by projecting enthusiasm that is not honest. You'll only have them like you, but they are not won as friends, yet at least. Honesty is absent in Carnegie's teachings, and sometimes even unadvised! In one story he tells of a manager of a singer who would lie to the singer just to get him on stage!
Another observation I had on the book was the relevance of some of the stories to the principle being introduced. Some of those principles would not have worked in the stories he mentioned have the circumstances been even little different! Yet Dale would acclaim the introduced principle as the reason that the story reached the happy ending it did. But, to the benefit of the author, this happened only a few times overall and it doesn't degrade the whole quality of the book.
Nevertheless, the lack of emphasis on honesty is a serious issue. This has caused many reviewers to warn readers from reading this book. But here is where I disagree.
You'll need to read this book to learn the methods, not just to be able to understand other people, but also to be ready when others are applying them to influence you. I'll have to agree that some of these methods are extremely powerful especially if the receiver isn't ready for them. Reading this book will make you resilient to the weapons of many unwanted salesmen and negotiators.
My advice is to read but with caution. Learn the methods but always remember that honesty should always be present when these methods are being applied.
1 of 1 people found the following review helpful
on April 20, 2008
Dale Carnegie’s How to Win Friends and Influence People has been a classic for decades, but it is still as fresh as when it first came out. Filled with knowledge, anecdotes and tips, it is suitable for anyone wishing to brighten up his own life and the lives of those around him.
How to Win Friends and Influence People touches upon many subjects. As expected, Carnegie starts by giving some basic principles to keep in mind when dealing with other people. It the subsequent chapters, he then builds upon these statements by analyzing human behavior in greater depth. The book’s main thesis is that humans possess a deep need for respect and recognition and whoever is ready to sincerely appreciate the work and qualities of those around will become successful in dealing with people. Because it was intended to be very practical and easily applicable, many examples pulled from the lives of famous businessmen and politicians help demonstrate the author’s teachings.
This book immediately helps the reader take pride in following the guidelines and dropping his often self-centered behavior. How to Win Friends and Influence People is easy to read, and the somewhat aged slang used by the author makes it entertaining. Suggested to anyone wanting to become a leader!
1 of 1 people found the following review helpful
on June 19, 2004
Dale Carnegie's "How to Win Friends & Influence People" is said to have been the first book to have ever influenced a generation and subsequent generations to the vast extent of collecting successes and making successes of its readers with every copy sold. If so, it is still the best book of its kind. Now, you might ask why. Well, here's why: The book reads like your own personal guide for achieving successes on all three most important fronts in your life: social, personal, and professional.
Divided into four parts, the text comprises of four titled sections by the names of "Fundamental Techniques of Handling People," "Six Ways to Make People Like You," "How to Win People to Your Way of Thinking," and "Be a Leader: How to Change People Without Giving Offense or Arousing Resentment." Be forewarned, however, that the author is not just talking about applying these techniques to appropriate occasions but is asking of its readers to center their lifestyle on application of these techniques. To be sure, a good, avid, and interested reader will be able to finish reading this book within a space of a day or two. But only a reader willing to make a lifetime habit of utilizing these studied techniques will be able to achieve maximum results and is sure to continue rereading this many times for aforesaid purpose.
Penned in a simple way, the concepts offered in this book are extremely easy to understand. Amazing though the ideas are, it seems to me that the novelty lies not in the ideas itself but in its presentation and its easy translation from abstraction into action by any persons. Whenever a concept is introduced, it is reiterated by historical and modern-day examples of leaders and working men and women who have applied these methods to sure-fire successes. Of course, some of these concepts will have you thinking "Oh, I know this," but you are sure to be amazed at how much the difference is between knowing something and understanding it for purpose of its utilization.
Come to think of it, you can say that this book in some ways acts as a substitute guru from whom you are to relearn U. Thant's observation, "Every human being, of whatever origin, of whatever station, deserves respect. We must each respect others even as we respect ourselves." It sounds simple, doesn't it? Of course, many of us do not remember this when we see a co-worker make a blunder, a child not complete his or her list of chores, a life partner nagging at us to take out the garbage, or a boss criticizing our supposedly slipshod work, or a friend disagreeing with us a subject, now do we? But the lesson to remember is that we must respect them irrespective of whatever their feelings, opinions, or actions are in contradiction to our own. Why? Well, because, with the presence of respect between any two individuals, coming to an understanding will not be as difficult and Carnegie's techniques will help us reach a positive conclusion with positive methods.
Furthermore, this book will also help you to be a better person in life and to be better liked for it. Let's face it: we all, to some degree if not more, covet approval and popularity. Now, we can get it with mastery of concepts as simple as a smile or withholding our tongue to avoid an argument. Though this is a great book for any occupation, people in customer service and sales will especially appreciate the value of concepts stressed here. For those of you who have to work in groups, you will love the constructive methods listed here to better help you with tricky situations that might arise.
For those of you who are refraining from buying this book due to the suggestive title of the book, you will be surprised to find that techniques written here do not involve manipulation but genuine interest in improving relations with people in general. In fact, Carnegie is asking us to practice and adopt sincerity in our methods to find successes; for example, he describes the dangers of flattery and proposes its substitution with genuine appreciation. He asks us not to underestimate the estimation of other people where insincerity is concerned; no body is a fool and will see you coming a mile away if you reek of artificiality.
Moreover, the tone of the author is that of a mentor and friend having an intimate chat with you for all the problems in your life characteristic of those seeking improvement in themselves for betterment of their relations with other humans. For a book that has all the qualities I look for in a great book, I was stupefied by the fact that it not only surpassed by expectations but gave me a new perspective on life and relations. I have given the book a five-star rating because I think any less would not have adequately expressed the high esteem in which I hold this book and the author which wrote it with such human insight. So, what are you waiting for? Wasted energy is wasted time. Get your own guide to "How to Win Friends and Influence People."
1 of 1 people found the following review helpful
on April 19, 2003
HOW TO WIN FRIENDS AND INFLUENCE PEOPLE is founded on the theory that everyone longs to feel important. Others are not interested in me. They are interested in themselves. Mr. Carnegie then expounds on this theory, describing how we should remember others' names, talk in terms of others' interests, let the other person think the idea was his, and always allow the other person to save face. The reason this all seemed phoney to me at first is because I had spent most of my childhood and teen years in a business that often contradicts each of these principles: show business. The performer's job is to make others interested in the performer. But making others interested in oneself is very stressful. It requires constant revision and search for what's new on the horizon. Fashions change; the latest music genre often becomes a laughing stock to the next generation. Styles become passé. Audiences' tastes shift from season to season. But Carnegie has identified one thing that has never changed throughout all of human history: the individual's desire to be important, the fact that the individual is more interested in himself than anyone else.
After years of struggling with this book, I finally realize that, in fact, Carnegie is advocating that I be myself. I am genuinely interested in other people. However, this doesn't mean that Carnegie's techniques are always used in humanitarian ways. Many phone solicitors, debt collectors, and salesmen, use these techniques as means of making the sale. This is not how one "makes friends." That is called manipulation. I recall a story of Mother Teresa being granted a large donation of money with instructions on how to spend it. She reportedly returned the donation, saying that the giver should give freely with no attachment to the outcome. I think that that is truly the only way one can be sure that one is coming from a positive place: if you have no investment, no attachment, in the outcome. To that end, I focus more on Carnegie's techniques for getting along with others than on his techniques for trying to get things from people.(...)
1 of 1 people found the following review helpful
on January 31, 2002
Take two handfuls of dazzling writing, then mix it with pure brilliance and you have one of the greatest books of all phases. This book stood and will continue to stand the test of time. This is chiefly because of the universal thoughts expressed by Carnegie. All readers will be able to relate to it, no matter how their popularity rates. No wonder it went on to sell over fifteen million copies in a space of sixty odd years. There have been countless editions of this book and particularly, the Harper Collins Business Classic edition, is the most prominent.
The primary reason why I admire Carnegie's writing is because he always, always backs up his ideas with examples and past accomplishments based on the same specific thoughts. This makes it easier for the reader to understand the principles which are conveyed. True, the book could have been shortened to half its size, but what good would that have done?
Carnegie has laced his incredible thoughts with quotes from well-known individuals and this assists to make the book far more interesting than others in its self-help category. I can't begin to tell you how many connections Carnegie had in his existence.
It's interesting to note that the author wasn't a pure success in his early days. He explains that his family were at the bottom of the economical scale and it took him years to discover what he so eloquently writes about. In fact, it took him around fifteen years to write, "How to Win Friends and Influence People." In that time he interviewed hundreds of successful people and accumulated knowledge of their sensational victories. A reader tends to gain more from self-help books knowing that the author wasn't always a genuine success and that he essentially had to work his way up the ladder of achievement. It conveys the message that accomplishments can be carried out by almost anyone and at anytime of their lives.
Some people attempt to read the book thinking that it will be an easy journey, so it's imperative to note that a person cannot change without persistence and diligence. Carnegie mentions early on that to get the most out of his words, you will need to have a "deep desire" to learn. Everything we do in our existence goes hand in hand with how much passion we have. This book will not change your life, unless, you willingly make it change your life. The principles he outlines are difficult to carry out in reality. But with practice and continued determination, it will almost inevitably help you on your odyssey.
Common sense? Well, maybe. But most people don't realise the true meaning of courtesy and lack essential people skills.
2 of 2 people found the following review helpful
on May 12, 2013
I only bought this because I read it as a youth and found it interesting. After re-reading it, I still think it is very good. I almost never read self-help books, but this has a lot of ideas that, while seeming obvious, are easy to overlook, and easy to lose sight of. It isn't so much an instruction book on how to be a "player" as it is a commonsense guide on how to be a more likable person (and a less obnoxious person).
1 of 1 people found the following review helpful
on March 15, 2003
Anyone who reads this classic self help book will find it beneficial. It wouldn't have lasted as long as it has if it weren't helpful.
However, the first time I attempted to systematically put this book into practice, I was working with a domineering, loud, opinionated and outspoken person who subsequently stamped all over me and my "Carnegie" principles. True, many people (maybe a majority) will respond positively when you practice Dale Carnegie's plan, but there is a sizeable minority who will walk all over you regardless.
And a person who has self-image problems? I hate to say it, but Dale Carnegie's book can set them up to be mowed over.
I have balanced Dale Carnegie with Manuel J. Smith's book WHEN I SAY NO I FEEL GUILTY. I found it more effective when I built a good, healthy respect for myself first. Then guess what! I found myself winning more friends and influencing more people!