- Paperback: 104 pages
- Publisher: Crisp Learning; 2nd edition edition (January 1998)
- Language: English
- ISBN-10: 1560524308
- ISBN-13: 978-1560524304
- Product Dimensions: 25.4 x 20.3 x 0.6 cm
- Shipping Weight: 245 g
- Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
- Amazon Bestsellers Rank: #736,313 in Books (See Top 100 in Books)
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Product Details |
Product Description
Book Description
This book shows how to get rid of the negative connotations and use this type of communication as a vehicle for growth.
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Customer Reviews
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Most helpful customer reviews
5.0 out of 5 stars
Great Feedback ideas,
By SJ Barry (KY) - See all my reviews
This review is from: Giving and Receiving Feedback (Paperback)
I would highly recommend the book "Giving and Receiving Feedback" by Patti Hathaway,CSP to anyone who wants to improve their business or personal relationships building constructive communication. On a personal note the planning sections and suggestions can help me redirect some of the things I have been doing and improve my relationships. One of the suggestions I liked the best concerned giving reviews. When giving a review present the negative first, then end the review on an upward appraisal note. If the only section in the book was the section on the difference in how men and women communicate it would be worth buying the book for, but there are so many more great ideas you should be ordering the book now instead of reading this review.
4.0 out of 5 stars
Patti has done it again,
By Bob Busby (The Villages, FL) - See all my reviews
This review is from: Giving and Receiving Feedback (Paperback)
I found this book easy to read, and packed full of helpful information, tools, suggestions and hints. The author included several self-tests for you to discover how you communicate and give feedback. Then, once you knew where your weak areas were, there was ample material to assist you in improving. Charts give examples, case studies allow you to picture how to use what you've learned, exercises offer practice, and the graphics areappropriate and memorable. This book is for anyone who wants to improve his/her communication skills (and who among us doesn't want to do that!?). Patti covers the differences in men's and women's communication approaches, overcoming negative self-talk, and a DASR (Describe, Acknowledge, Specify, Reaffirm) technique that will guide you in your communications whether with spouse, parent, child, friend, boss, or acquaintance, throughout the rest of your life. I highly recommend it for everyone to read!
Share your thoughts with other customers: Create your own review
Most Helpful Customer Reviews on Amazon.com (beta) Amazon.com:
4.5 out of 5 stars (2 customer reviews) 4 of 4 people found the following review helpful
5.0 out of 5 stars
Great Feedback ideas,
By SJ Barry - Published on Amazon.com
This review is from: Giving and Receiving Feedback (Paperback)
I would highly recommend the book "Giving and Receiving Feedback" by Patti Hathaway,CSP to anyone who wants to improve their business or personal relationships building constructive communication. On a personal note the planning sections and suggestions can help me redirect some of the things I have been doing and improve my relationships. One of the suggestions I liked the best concerned giving reviews. When giving a review present the negative first, then end the review on an upward appraisal note. If the only section in the book was the section on the difference in how men and women communicate it would be worth buying the book for, but there are so many more great ideas you should be ordering the book now instead of reading this review. 1 of 1 people found the following review helpful
4.0 out of 5 stars
Patti has done it again,
By Bob Busby - Published on Amazon.com
This review is from: Giving and Receiving Feedback (Paperback)
I found this book easy to read, and packed full of helpful information, tools, suggestions and hints. The author included several self-tests for you to discover how you communicate and give feedback. Then, once you knew where your weak areas were, there was ample material to assist you in improving. Charts give examples, case studies allow you to picture how to use what you've learned, exercises offer practice, and the graphics areappropriate and memorable. This book is for anyone who wants to improve his/her communication skills (and who among us doesn't want to do that!?). Patti covers the differences in men's and women's communication approaches, overcoming negative self-talk, and a DASR (Describe, Acknowledge, Specify, Reaffirm) technique that will guide you in your communications whether with spouse, parent, child, friend, boss, or acquaintance, throughout the rest of your life. I highly recommend it for everyone to read! |
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