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A+ Guide to Hardware: Managing, Maintaining and Troubleshooting Hardcover – Dec 29 2009

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A+ Guide to Hardware
CDN$ 189.80
This title will be released on February 3, 2016.

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Product Details

  • Hardcover: 768 pages
  • Publisher: Course Technology; 5 edition (Dec 29 2009)
  • Language: English
  • ISBN-10: 1435487389
  • ISBN-13: 978-1435487383
  • Product Dimensions: 27.9 x 22.4 x 3 cm
  • Shipping Weight: 1.7 Kg
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: #278,415 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description


"This book is comprehensive, students like to read it, color enhancements are great. This is a textbook first and then can be used as a reference later."

"It's well-written, has good review questions, and good instructor resources. Also, the CertBlaster test prep exams from Student Downloads are an excellent resource."

"I like the step by step approach with complete images. This means that in lecture I can easily brush past these section and give shorter demonstrations because the text covers the material so well. I like the detail on other OSes in the appendix. The hands-on exercises provide the starting point for great labs without having to purchase an additional book."

"I love the fact that the software and hardware texts are complementary. When students take the sequence with me it feels almost like a year long course rather than two disconnected courses. There is enough in common between software and hardware texts that students feel totally comfortable with the 2nd text at the start but there really isn't much useless overlap between the two that it feels like a "rerun". The texts are written such that a complete beginner to the subject can understand yet the more experienced students learn as well. Great balance!"

"It covers all essential materials for preparing for the A+ exams. Having all material in a combo book makes my teaching job lots easier."

About the Author

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.

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Most helpful customer reviews

By tintinjia on Jan. 10 2015
Format: Hardcover Verified Purchase
Good condition
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Most Helpful Customer Reviews on (beta) 20 reviews
1 of 1 people found the following review helpful
Horrible May 1 2013
By x3d33x - Published on
Format: Hardcover Verified Purchase
I was forced to read this book for a class. Without going into detail, just buy another book if you can. There are much much better out there. I felt this book left a lot of very important things out and if this was the only resource you use to take the A+ exam, I wouldn't expect to pass.
Tedious, poorly organized, filled with ambiguous conjecture and misinformation March 8 2015
By Andrew - Published on
Format: Hardcover
One of the worst written technical books I have ever read. It is poorly organized, filled with ambiguous conjecture and misinformation. The author is clearly not analytical and writes in a rambling style that is tedious to read and tiring. Each chapter is filled with what appears to be rambling personal experiences troubleshooting things by someone who never bothered to get to the root of an issue or learn how to generalize and simplify troubleshooting. Subjective wording is littered throughout the book such as "best", "worst", "most", "least" etc... with no thought that something may not be the "best" in the future - especially with technology.

Some of the misinformation in the book includes:

1. Bogus Windows XP and Vista system requirements. She claims you need at least 512MB of RAM for XP and 2GB of RAM for Vista for "aceptable performance" but this is just her opinion and should not be included in the book as Microsoft only recommends 128MB of RAM for XP and 1GB of RAM for Vista.

2. Confused HyperTransport (a bus) with Hyper-threading (simultaneous multithreading) which is absolutely inexcusable. Anyone with an Internet connection could look this up properly.

3. BTX and Flex ATX were never widely used.


Finally the book includes "useful" tips like on page 383 - "When servicing a monitor, take the time to clean the screen with a soft dry cloth or monitor wipe". No I am not making this up - avoid this book.
Very informative guide book Aug. 19 2015
By Jacob Fleissner - Published on
Format: Hardcover Verified Purchase
I attended Hardware Support for this class and this book is very helpful. It can tell you in great detail and it has assess code to the website where you can learn more and do self-tests. Love this book.
LOve it June 20 2013
By Ceasar Miranda - Published on
Format: Hardcover Verified Purchase
I Love this book the material
was very helpful it has very
detail description of every shingle
piece inside of a computer you will
hubby Oct. 22 2013
By jessicaCrain - Published on
Format: Hardcover Verified Purchase
my husband need these books for school, he really doesn't use them much after it much, but ok its for school so i will deal with it.