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A+ Guide to Software: Managing, Maintaining, and Troubleshooting Hardcover – Dec 23 2009

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"This book is comprehensive, students like to read it, color enhancements are great. This is a textbook first and then can be used as a reference later."

"It's well-written, has good review questions, and good instructor resources. Also, the CertBlaster test prep exams from Student Downloads are an excellent resource."

"I like the step by step approach with complete images. This means that in lecture I can easily brush past these section and give shorter demonstrations because the text covers the material so well. I like the detail on other OSes in the appendix. The hands-on exercises provide the starting point for great labs without having to purchase an additional book."

"I love the fact that the software and hardware texts are complementary. When students take the sequence with me it feels almost like a year long course rather than two disconnected courses. There is enough in common between software and hardware texts that students feel totally comfortable with the 2nd text at the start but there really isn't much useless overlap between the two that it feels like a "rerun". The texts are written such that a complete beginner to the subject can understand yet the more experienced students learn as well. Great balance!"

About the Author

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.

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Most Helpful Customer Reviews on (beta) 16 reviews
1 of 1 people found the following review helpful
Outdated July 10 2012
By zdeuyo - Published on
Format: Hardcover Verified Purchase
This book does offer the fundamentals of computers, but for the price of this book you could get a book from your local library and not even spend a dime and still have an updated book. If you have to buy this book then I recommend buying it used, because the book is based on Windows Vista. It mentioned Windows 7 as the future operating system. I am sure you can learn a thing or two about commands in command prompt and such. All in all this can help you with the certification exam, but I can't stress enough to practice, practice and practice.
1 of 1 people found the following review helpful
ouvrage remarquable May 17 2010
By Georges Pechoux - Published on
Format: Hardcover Verified Purchase
This is an excellent work.
The text is clear, technical, correctly illustrated and nevertheless easily accessible.
The equipments and referenced softwares are very recent.
To summarize: an indispensable book for every apprentice IT.
I recommend the book of the same author dedicated to the material.
Great value! Feb. 18 2011
By David Kennard - Published on
Format: Hardcover Verified Purchase
A great value. I purchased this book for a class, but have used it here at home more than for at school. A great book for fixing many errors users may come across while using different versions of Windows. This book has helped me fix three different computers running Windows in the past month. A must have technical book for anyone doing regular computer maintenance.
Informative Dec 26 2013
By khbutler2 - Published on
Format: Hardcover Verified Purchase
Great book, I used it for class. Very easy to comprehend.... no marks in the book what-so-ever... would purchase another from this buyer.
school Oct. 22 2013
By jessicaCrain - Published on
Format: Hardcover Verified Purchase
my husband need these books for school, he really doesn't use them much after it much, but ok its for school so i will deal with it.