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A+ Guide to Software: Managing, Maintaining, and Troubleshooting Hardcover – Dec 23 2009
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"This book is comprehensive, students like to read it, color enhancements are great. This is a textbook first and then can be used as a reference later."
"It's well-written, has good review questions, and good instructor resources. Also, the CertBlaster test prep exams from Student Downloads are an excellent resource."
"I like the step by step approach with complete images. This means that in lecture I can easily brush past these section and give shorter demonstrations because the text covers the material so well. I like the detail on other OSes in the appendix. The hands-on exercises provide the starting point for great labs without having to purchase an additional book."
"I love the fact that the software and hardware texts are complementary. When students take the sequence with me it feels almost like a year long course rather than two disconnected courses. There is enough in common between software and hardware texts that students feel totally comfortable with the 2nd text at the start but there really isn't much useless overlap between the two that it feels like a "rerun". The texts are written such that a complete beginner to the subject can understand yet the more experienced students learn as well. Great balance!"
About the Author
Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
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Most Helpful Customer Reviews on Amazon.com (beta)
The text is clear, technical, correctly illustrated and nevertheless easily accessible.
The equipments and referenced softwares are very recent.
To summarize: an indispensable book for every apprentice IT.
I recommend the book of the same author dedicated to the material.
Much of the lab work is just busy work. Why? Why have us look up the price of old Apple garbage that isn't sold. Pure torture. A lab that is estimated to take 45 minutes takes two hours because of the dated material and because the answers have to be typed in a certain format. I hate this book. I hate it!
Half the class dropped. The others have given up their weekends to spend all day Saturday and Sunday on a BS book still focused on Vista. WTF! This should have been a straightforward, simple class. Why is this book still on the market?
BTW, I have yet to miss a point on any exam, lab or homework assignment. I have A's in my courses, but I couldn't take another semester like this. If a class lists a book written by this author, I will wait until a more reasonable text assignment is made.
AWFUL! AWFUL! AWFUL!