I'm a novice runner/swimmer and wanted this product to protect my iPhone while exercising/listening to music/utilizing my pedometer, etc on the beach and by the pool. Getting the case open took a bit of effort (after pressing down the "lid", needed to pry the "door" open with something metal). A key worked fine for that.. After getting the iPhone in, connected, case shut (dang, the doorman has the key - oh well...), getting my music and pedometer set, putting the arm band on, ready - set - go!
I was power walking after my warm up and boom! The band came off my arm and my iPhone went crashing down to the concrete. The glue on the rubber connecting band to the the plastic rectangular ring was either old or not applied heavily enough. Some heavy duty nylon thread would have done better instead of the glue - oh well...
No damage done to the iPhone; however, the band could not go back around my arm. I continued my run with the case and band in my hand (very uncomfortable). At lease the band did not become unglued while I was jogging on the beach the previous day. I might have seen my iPhone sucked into the Atlantic via rip-tide then float out towards Ireland; cac!
I have filled out the on-line warranty/return request and have contacted customer service for an RA to get a refund (return shipping is on me and I paid for Fed-Ex delivery - dang; lost $ on postage wasted). Great idea, poor execution.
I suggest you research and read reviews of other products before purchasing and not pay for expedited shipping as you'll pay to return it if dissatisfied.