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Most helpful customer reviews
2 of 2 people found the following review helpful
By TitaniumPEI
Format:DVD
Bought this when it first came out. Disk 1 was defective. Would not play last two episodes. Submitted a return for disk and got a replacement from Amazon and the replacement had the exact same problem. Sent numerous emails to Visual Entertainment (VEI) and got no response on the issue at all. Seriously considering not buying season five when it comes out if this is how they are going to treat their customers!
UPDATE - After finding out that there was an issue with their email address blocking me. I have been in contact with VEI and they did send out a replacement disc at no charge. So those having sisues with you discs I urge you to contact them and get a replacement from them.
UPDATE - After finding out that there was an issue with their email address blocking me. I have been in contact with VEI and they did send out a replacement disc at no charge. So those having sisues with you discs I urge you to contact them and get a replacement from them.
6 of 7 people found the following review helpful
By Jason
Format:DVD
Bought Hells Kitchen season 4 put it in the dvd player disks 1 and 4 are defective.
Sent it back to amazon and got a replacement and the same problems are back.
Called up VEI they said they had trouble with layering and some other things with the Canada disks However they said they received no complaints from the US shipments.
The new date for Hells Kitchen 4 for Canada is May 3rd according to VEI.
Sent it back to amazon and got a replacement and the same problems are back.
Called up VEI they said they had trouble with layering and some other things with the Canada disks However they said they received no complaints from the US shipments.
The new date for Hells Kitchen 4 for Canada is May 3rd according to VEI.
1 of 1 people found the following review helpful
By zackaroni
Format:DVD
Product problem decoding the last 2 episodes. Contacting VSI Entertainment as I speak. Best Buy would not exchange product for another copy, which reinforces why I should only do business with Amazon! Other than that this season was really great! Hopefully I can get the disk replaced.
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4.9 out of 5 stars
Most recent customer reviews
5.0 out of 5 stars
No problem here!
This is one of my two favourite seasons of Hell's Kitchen and unlike other reviewers, I had no problem with defective discs. A very enjoyable set for fans of the show.
Published 3 months ago by aes
1.0 out of 5 stars
Any news on this product?
I wonder if any of you got any news about this product? Does they made a new one that is not defective?
THANKS guys! I taugh the company did something about it... I guess not! Read more
THANKS guys! I taugh the company did something about it... I guess not! Read more
Published 21 months ago by Nikki
1.0 out of 5 stars
NO, the discs are unreadable.
I don't think it worth the pain to order this set then argue with Amazon.ca or Visual Entertainment (VEI) for discs replacement.. it has cost more in stamps than the set itselfs.
Published 21 months ago by E
1.0 out of 5 stars
Defective
Why this is still up on here is ridiculous. I have boughten this item 6 times, twice from amazon. And everyone has been defective.
Published on May 19 2011 by planetFAME
1.0 out of 5 stars
First 3 episodes on disc 2 are not lisible on my dvd and bluray...
First 3 episodes on disc 2 are not lisible on my dvd and bluray players ! Disk 2 is defective !
Published on Mar 13 2011 by Pierre-andre Boileau
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