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Haan HS-20 Deluxe Personal Sanitizing Handheld Steam Cleaner with Attachments

by Haan
2.5 out of 5 stars  See all reviews (2 customer reviews)

Price: CDN$ 115.92
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There is a newer model of this item:
Haan HS-20R Handheld Steam Cleaner with Attachments Haan HS-20R Handheld Steam Cleaner with Attachments 4.0 out of 5 stars (3)
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Product Features

  • Handheld steamer for cleaning and sanitizing throughout the house
  • Uses regular tap water; heats up 3 minutes; 15 minutes of steam per refill
  • High-temperature steam of over 212 degrees F; kills germs, bacteria, and dust mites
  • Full assortment of useful accessories including a garment steamer and window cleaner
  • Measures 8-4/5 by 5-1/5 by 8-1/2 inches; 1-year limited warranty

Product Details


Product Description

Chemical Free cleans and sanitizes without the fumes and residue of harsh chemicals. Quick Start-Up ready in less than 3 minutes. Light Indicator lets you know when it is ready for use. Light Indicator tells you when a refi ll is needed. Durable construction to ensure years of use.

Customer Reviews

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Most helpful customer reviews
4 of 4 people found the following review helpful
1.0 out of 5 stars Very disappointing Jan. 6 2012
Haan HS-20 Deluxe Personal Sanitizing Handheld Steam Cleaner with Attachments

A friend of ours bought a Thane H2O X5 from a TV infomercial. She brought it over to our house for me to assemble and show her how it worked. The X5 seemed flimsy to me but my wife and her friend set off to clean the home she had been renting and they returned in about 2 hours raving about what a good job the X5 did - floors, window frames, windows and glass, bathroom, stove - they loved the X5.

My wife said she wanted to get a steam cleaner, so I did a bunch of online research thinking I could find something better and sturdier. After reading hundreds of reviews I settled on buying a HAAN HS-20 for a handheld steamer.

Well, was I ever fooled by the reviews I read. The performance of the HAAN HS-20 was very disappointing.

The HAAN HS-20 blasts out a good shot of steam for about 10 seconds and then the stream of steam weakens rapidly. I started with the kitchen sink drain and I got a better result using a damp cloth after emptying a whole tank of water from the HAAN onto the drain. A tank of water only lasted about 10 minutes and then the unit had to be cooled down (takes 10 minutes) before more water could be added. The next thing I tried cleaning was a plastic floor grill vent cover and the result was very poor.

I am returning this unit because it is useless.
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1 of 1 people found the following review helpful
4.0 out of 5 stars I love mine Sept. 25 2012
I've had mine for a couple of years (ordered it online from another source). I've really loved it. If you're used to high chemical cleaning, it won't be satisfying, because using it doesn't end the the need for elbow-grease. If you've been using healthy/organic cleaning products, this is so much better than anything else that doesn't kill the environment. Spray a pump of steam, wipe your stove with a microfiber cloth, delight in how everything sparkles. Steam loosens dirt and kills germs, but it doesn't clean without some physical agitation.

The instructions aren't great, but once you figure out the cover, it's simple. Don't use the continuous steam function - it's not helpful for cleaning and it empties the (small) water tank too quickly.

All-in-all, I'm happy with it. I'm back online looking for another because I lent mine out to a friend and haven't gotten it back.
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 3.5 out of 5 stars  122 reviews
164 of 167 people found the following review helpful
5.0 out of 5 stars This Is A Great Little Tool April 30 2010
By A. Taylor - Published on Amazon.com
Verified Purchase
After reading the reviews I wasn't sure what to expect or if I would even be happy my purchase. I think part of the expectations is the buyers motivation for wanting such a device. The only 2 motivations that I can think of is get away from chemicals in your home or a device to ease with cleaning. If you are trying to get away from chemicals, I think you will be happy. If you're motivation is the latter, you may or may be not happy, I think then it boils down to what you're expecting it to do. If you are expecting not to put any effort into cleaning, you may be happier hiring a cleaning service. Otherwise I still think you may be happy with it on certain jobs.

My personal motivation is that I am trying to get away from the use of chemicals in my home. With that said, at the very least I figured I could clean with water, elbow grease, E-clothes (micro fiber clothes), and then go back over to steam what I cleaned to kill any germs or bacteria.

This device is not a miracle worker, but some of the things I have cleaned where much easier and quicker than a traditional way. Other things it did not take off. I myself wasn't expecting a miracle worker. The other thing I would add on this is that once cleaned, I suspect if the Haan steamer is used to maintain, one should not have to put as much effort into cleaning.

Some examples:

I cleaned under my stove. If anyone is like myself and neglect this task or one like it (under the refrigerator), you'll know what I am talking about. It was MUCH quicker and easier with the Haan. I swept first. Then I went over it with the steamer, wiped up the mess with a towel. Then for good measure I went back over one more time, even though, it didn't look like it needed it. It was so quick I wondered why I had neglected it as it was no big deal. Without the Haan that would have taken a bucket of detergent, scrubbing, rinsing, wiping, scrubbing, wiping, wiping... And more time spent doing it.

Mineral deposits that had gotten pretty bad around the water faucet, it didn't' take off. It cleaned the rest of the sink nicely, but I have not been able to get these deposits off without chemicals.

Carpet cleaning. It worked nicely on some spots, by steaming and blotting. One was used immediately and the others were not ones I had worked on so they were newer. On another bigger carpet spot, which I believe is due to carpet cleaning chemical residues, it lifted some but didn't remove completely.

Other types of jobs, were quicker than a traditional way. The stove - all I can say is WOW! I still had to put some elbow grease into it, but it did not take as long as it normally would or as much effort.

I cleaned the shower with clothes, and used the Haan for steaming germs and spots. Again it didn't get the mineral build up spots, but it did get other spots of soap scum, that I didn't get up with the microfiber. I suppose a big job like the shower, one could be disappointed as far a steam running out or if you're expecting a miracle and to put no effort into it.

Finally I have read comments on the steam running out too quickly. I guess if you run a continuous stream of steam, it will run out. But honestly I don't know why you would do this other than maybe a big window job. Because you still have to wipe up what you're steaming, you can get a good amount off, stop wipe (see where you're at with the job), and then start steaming again.
112 of 117 people found the following review helpful
4.0 out of 5 stars Tiny flaws but well worth the purchase. May 27 2010
By Larry M - Published on Amazon.com
Verified Purchase
A Journalism Professor of mine once said that when writing a recommendation, one should make a distinction as to whether they are going to write a "review" or a "critique".

The "Reviewer", the Professor went on to say, tells the audience WHAT they should see; while the "Critic" should tell the audience WHY they should or should not see. As a reviewer I must join the many users of this small steam wonder who think it's the best thing since sliced bread. Not perfect, but it truly is a time saver and a blessing for those of us to which "clean" MEANS clean and not "Pretty good except for that one spot...". The HS-20 is easy to fill with plain water, (no additives needed - I prefer distilled water though)It heats up in a very reasonable time and absolutely gets in to clean every spot imaginable for a thorough (especially around the bases of bathtubs and toilets)cleaning.

For those of us with mobility problems it's even better. Combined with it's bigger brother (or sister if you prefer) the Haan slim & light floor sanitizer, I am finally able to get my home really clean with a minimum amount of strain on my spine and knees. Even though I can only work for 10 0r 15 minutes at a time, that brief cleaning time results in excellent results.

Having said that, let me switch to some minor criticism of the Haan HS-20 Deluxe Personal Sanitizing Hand Cleaner with Attachments. Remember I love this little dynamo so don't let these comments stand in the way of your purchase. Instead, I hope the folks at Haan can pick up on these and maybe do some tweaking.

I have a couple of issues. First is with the user's manual. The manual does not explain all the attachments and how they can be used clearly enough. The explanations are implied rather than spelled out. For example, the set up comes with two items that are called a Microcham Towel and a Microcham Sponge what are these for? Are they meant for use with the steamer for cleaning purposes? Is the Microcham towel meant for cleaning some type of surface or is it a base onto which one should put the steamer itself? I just couldn't find clear explanations for their use. I think it might be helpful for the folks at Haan if they would review the users manual, with an mindset toward more detailed, yet simple explanations. That would make it easier for the user to follow, and understand the attachments

The second thing is that while the "Extension Hose" allows the user into tight places very well, it is still a bit awkward to handle. I had trouble maneuvering it into tight places. It felt as if the extender was crimping and pulling the unit over. I don't know the mechanics or engineering here but, if some sort of swivel could be built into a slightly longer and more flexible attachment, it would allow for getting into tight spots (like around the toilet at the floor( and under the toilet rim). A longer extension hose with a swivel would also help those of us who have mobility problems and trouble getting to low places (like floors and corners).

So, there you have it. Even though to some, the price of these products is small; for me, they represented a serious investment of my limited retirement income. I did my homework first and found both of these products to be among the best if not THE best items of their type on the market. Be patient with the users manual and be patient using the smaller HS-20 personal sanitizing hand held steam cleaner. They truly are products that I can swear by and recommend highly.
87 of 90 people found the following review helpful
5.0 out of 5 stars love this July 1 2009
By milliesgirl - Published on Amazon.com
Verified Purchase
This handheld steamer is wonderful.I use for pet stains on carpeting fisrt spraying a small amount of stain remover and it does a great job. I also use it for my juice extractor to get beta carotene buildup off.
Anyone who uses an extractor daily knows what I'm talking about.No amount of hand scrubing gets that off. It heats very quickly,the attachments are good and eay to switch out. I had another brand and it
was a piecs of junk.I bought this based on reviews I read of other Haan products.Its easy to use,substantisl without being heavy or awkward to
to handle. Well worth the price.
56 of 58 people found the following review helpful
3.0 out of 5 stars My first steamer, good price, expectations low but okay Oct. 8 2010
By Dark Jester - Published on Amazon.com
Verified Purchase
As with any products you wanna check out the reviews before buying. I know some may be payed to post fake reviews but to find out im a legit buyer, just search me on myspace and ask me there.

I bought this product and it was pretty cool. Came with a bunch of attachement, micro fibber cloth, micro fiber sponge. I read the instructions twice since its my first time messing with a steamer.

There is one negative review i read saying that after one use, this person refilled the steamer with water and then couldnt get the cap to close anymore. I think its because of the people that sell it forgot to advise what happenes when you add cold water to hot metal. Oh yeah btw i noticed the inside of the steamer is copper, i think. The cap twists on it like a large bolt with a rubber cap. Its a little complicated since you gotta apply a bit of force, not only pushing the cap down but also turning it. Dont force it too much or you might mess it up and have a leak. Hot metal expands so dont cool it down right away by adding watter. USE THE FUNNEL, trust me. I recommend you buy a bigger one, the one they supply is small.

At first I struggled with this product, I added water, let it heat up, and once the light came on I started spraying. First I tried it with the long cone (shaped like an anal probe lol). It spit out steam with water like a sprinkler. I thought I put it on wront so I refit it but still, same result. So then I used the other peice with the flat end. Looks like a small vaccum. All it did was spit out 4 streams of hot water. I was beggining to loose hope that the thing actually worked. So I took off the adaptor and tried it just how you see is in the picture. Turns out it worked better that way.

Once the light turns red that meant the steam is ready. Unfortunately you only get a few seconds of spray time before it goes off, and then you gotta let the steamer reheat (Takes bout 5-15 seconds depending on how long you sprayed). It constantly has to heat up again and again so you gotta have patience with it. You cant tilt it pointing down or else you spray out hot water, thats another thing to watch ot for that the seller did not mention in the instructions. I guess thats why they included a bendable nozzle but i havent tried it yet since 2 nozzles already failed.

One main reason I bought the steamer, I wanted to see if this thing could take out the hard year old grease drops that are crusted on the wall behing my stove(gross I know, but hey I was a single guy living on my own). Unfortunately the solid grease won that battle. Yeah i know, I should of cleaned my walls sooner lol.
Another reason was to make ironing my clothes a lot easier, i remember seeing in the mall they use to sell an iron that shot out steam, but that didnt go as planned :/ my shirt ended up soaked.
Id did however work on the tile countertop, the steamer worked great at cleaning in between the tiles, from black to white.
Its pretty good with recent grease stains, on the stove, and mold in the bath tub. The only thing is that it only gives you about 5-10 minutes of continous spray before you gotta refil it with water.
My best results with this thing were without the attachments, and up close to where the tip of the steamer is almost touching the stain you are trying to remove.

Oh yeah, as for the windows, I have yet to try it. I'm a bit nervous about cold glass meating hot steam. Wouldnt wanna shatter a window. I think ill stick to traditional windex for now ^_^

-Dark Jester Photographer
50 of 52 people found the following review helpful
5.0 out of 5 stars I LOVE HAAN!!!!!!! Aug. 25 2009
By ¢ Leah ¢ - Published on Amazon.com
Verified Purchase
I have the steam mop. And when I fell in love with that I decided to buy the handheld steamer for my bathroom. It cleaned not only my bathroom, but it has all kinds of attachemnts that helped me clean my windows, mirrors, sofa, kitchen and lots of other things I cant even think of yet.
The Haan co. has been just wonderful. They have a 1800 # to call with questions or anyting u need.
This was money well spent. It made cleaning all the soap scum in my bath easy. And I never realized how easy it was to clean windows with a steamer. Its wonderful!!
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