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Product Description
Product Description
For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases. Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Among those Rules you will find the following:
- Be A Devil's Advocate
- You Can Mediate With A Lunatic
- Everyone Makes Mistakes
- Let The Parties Tell Their Story
- Know When To Fold
Inside This Book
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
5.0 out of 5 stars (7 customer reviews)
9 of 9 people found the following review helpful
5.0 out of 5 stars
Another home run!, Mar 3 2008
By Sara Toner "Sara Toner" - Published on Amazon.com
This review is from: How to Mediate Like a Pro: 42 Rules for Mediating Disputes (Paperback)
I learned a lot from Greenwood's earlier book, How to Negotiate Like a Pro, which I was not surprised to learn won six book awards! The sequel, How to Mediate Like a Pro, explains how to mediate when negotiations fail. Greenwood is an experienced Mediator and she passes on her knowledge and experience in a logical and pragmatic fashion that makes learning from her book quite easy. My favorite chapter is "How to Talk Like a Mediator" which gives actual responses to typical concerns and questions the parties have. There are appendices which give a glossary of terms and resources in each state. A must have reference for anyone interested in mediation or conflict resolution.
3 of 3 people found the following review helpful
5.0 out of 5 stars
HOw to Mediate Like Pro, Aug 14 2009
By Wendy Bartlett "International Writer" - Published on Amazon.com
This review is from: How to Mediate Like a Pro: 42 Rules for Mediating Disputes (Paperback)
This little red book is a gem for anybody at all in the world. We all find ourselves in sticky situations where a calm mind is needed, especially when we might want to shake our fists instead. Mary Greenwood has given us the benefit of many years of mediation where all contingencies are set out simply and are easy to use and understand for just about anybody.This book might be good for landladies who have a dispute over rental situations, or eBay users with a financial difference, or married or unmarried people trying to separate or divorce. It might include children who dispute their inheritances or any kind of dispute where the parties need a person to help them sort it out, but who do not want to go through the courts.
This book is a life-long reference to have handy in a special place where you can reach for it when you are really confused as to what to do next with a difficult person and situation.
One thing I liked was the long list at the back of places in all the states where you can find a mediator.
Mediations can take place online, too. Sometimes people get nervous about how long the mediator is taking getting back to them, or perhaps why the mediator emailed them back immediately as if they were just waiting at their computer to pounce. Mediators need to have thick skins. That is why I commend anybody who takes this profession on: we need you! But for those of us who need help not to make horrible, irretrievable mistakes in our disputes, this handy book will calm us down and realize there are other, more civilized ways of solving problems.
I highly recommend this book to everybody.
2 of 2 people found the following review helpful
5.0 out of 5 stars
How to Mediate Like a Pro, April 1 2010
By Book Lover - Published on Amazon.com
This review is from: How to Mediate Like a Pro: 42 Rules for Mediating Disputes (Paperback)
This book is a valuable resource for anyone finding themselves in the role of mediator, be it professional or personal. Mary had incredible credentials, having been involved in dispute resolution for much of her career. The book offers 42 rules for mediating disputes, explains each rule, and provides sample scripts so that readers can either use the scripts exactly as they are presented or use them as guidelines in their own mediations. I highly recommend this book for anyone dealing with difficult personalities, conflicts, or those in the business arena who need help closing that all important business transaction.
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