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1 of 1 people found the following review helpful
5.0 out of 5 stars
Human Error - by James Reason,
By A Customer
This review is from: Human Error (Paperback)
An excellent treatise on the subject of human error, written with a cognitive psychology approach. The treatment of the subject matter is more theoretical and less practice-oriented. The book begins with clear definitions, classifications and explanations on the different types of errors, quickly runs through the relevant literature and scientific studies and expands on the typology using Rasmussen's classification as a base. The author then goes on to describe his well-known Swiss Cheese model and provides an excellent overview of accident causation from a system-thinking perspective. He ends with a note on the methodological assessment of error risks which is perhaps more relevant to safety practitioners. The entire book is written in clear simple language that is easily understood, fascinating and intellectually stimulating, even to non-psychologists.
4.0 out of 5 stars
Best the third time through,
By A Customer
This review is from: Human Error (Paperback)
This book is a very complete and well done review of the history and mechanisms of human error. I can't think of a better reference book. It takes some work to extract the knowledge from the rather concentrated material, but it is well worth it. I generally like an easier, novel-type read, but there are plenty of other books on human factors that provide that. This one shines in the very systematic and complete treatment of the subject. And the bibliography is excellent, because it facilitates the easy branching out into all of his sources. Speaking of people mentioned, I knew I would like it when he spoke highly of Donald Norman. He also mentions Perrow's 'Normal Accidents', which is an excellent book. Also the quote from Ernst Mach can lead into a fascinating side trail of discovery on that man. But mainly his dedication of the book to Jens Rasmussen sent me off on a trail of his work, which is quite prolific. I think this is academia at its best - building on the work of predecessors to help further development of tools and understanding on how to solve practical, real world problems.
5.0 out of 5 stars
Best Resource for Latent Human Errors,
By
This review is from: Human Error (Paperback)
This book is a must have resource for the serious failure analyst. I am responsible for root cause analysis of events at a nuclear power station and we have this as required reading for our root cause analysts.Furthermore, my experience with other companies who specialize in failure analysis and nuclear industry oversight agencies indicates that the information presented in this book is widely used and respected. More than that - the information helps you to prevent events and solve recurring problems because you get to the latent organizational and human roots. My copy has gotten dog-eared and has all kinds of notes in the margins. It's absolutely indespensible as a resource for any organization where a strong safety culture (for your employees and your customers) is a necessary part of your business.
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