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Human Error [Paperback]

James Reason
4.5 out of 5 stars  See all reviews (6 customer reviews)
List Price: CDN$ 50.95
Price: CDN$ 40.76 & FREE Shipping. Details
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Book Description

Oct. 26 1990 0521314194 978-0521314190 1
Modern technology has now reached a point where improved safety can only be achieved through a better understanding of human error mechanisms. In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliabiblity of hazardous technologies. Much of the theoretical structure is new and original, and of particular importance is the identification of cognitive processes common to a wide variety of error types.

Frequently Bought Together

Human Error + Managing the Risks of Organizational Accidents + The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries
Price For All Three: CDN$ 123.82

Product Details

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" in-depth analytical framework of human error..." Journal of Perinatal & Neonatal Nursing

"...a comprehensive and often innovative treatment of human error that is both readable and informative." Gavan Lintern, Human Factors Society Bulletin

Book Description

In its treatment of major accidents, this study spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliability of hazardous technologies.

Inside This Book (Learn More)
First Sentence
Just over 60 years ago, Spearman (1982) grumbled that "crammed as psychological writings are, and must needs be, with allusions to errors in an incidental manner, they hardly ever arrive at considering these profoundly, or even systematically." Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

4.5 out of 5 stars
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1 of 1 people found the following review helpful
5.0 out of 5 stars Human Error - by James Reason Jan. 9 2002
By A Customer
An excellent treatise on the subject of human error, written with a cognitive psychology approach. The treatment of the subject matter is more theoretical and less practice-oriented. The book begins with clear definitions, classifications and explanations on the different types of errors, quickly runs through the relevant literature and scientific studies and expands on the typology using Rasmussen's classification as a base. The author then goes on to describe his well-known Swiss Cheese model and provides an excellent overview of accident causation from a system-thinking perspective. He ends with a note on the methodological assessment of error risks which is perhaps more relevant to safety practitioners. The entire book is written in clear simple language that is easily understood, fascinating and intellectually stimulating, even to non-psychologists.
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4.0 out of 5 stars Best the third time through Sept. 28 2003
By A Customer
This book is a very complete and well done review of the history and mechanisms of human error. I can't think of a better reference book. It takes some work to extract the knowledge from the rather concentrated material, but it is well worth it. I generally like an easier, novel-type read, but there are plenty of other books on human factors that provide that. This one shines in the very systematic and complete treatment of the subject. And the bibliography is excellent, because it facilitates the easy branching out into all of his sources. Speaking of people mentioned, I knew I would like it when he spoke highly of Donald Norman. He also mentions Perrow's 'Normal Accidents', which is an excellent book. Also the quote from Ernst Mach can lead into a fascinating side trail of discovery on that man. But mainly his dedication of the book to Jens Rasmussen sent me off on a trail of his work, which is quite prolific. I think this is academia at its best - building on the work of predecessors to help further development of tools and understanding on how to solve practical, real world problems.
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5.0 out of 5 stars Reason--More than the author's name April 17 2000
This is a wonderful book; it's lessons will be appreciated by everyone who has experienced working with complex systems and the problems they create for managers. I have used it for many years to introduce residents in Pathology to human errors in clinical laboratories. The classification of errors which Reason presents is applicable to all areas of human activity. I am constantly reminded by this book and by personal experience of the old adage.. "No one can think of all the answers that come to fools." This book provides a deep insight into the psychological mechanisms all of us use in the decision making process. Accidents are one of the types of human error covered in great detail. Several examples from the nuclear power industry are presented and the clear message is that that accidents begin in conventional ways but rarely proceed along predictable lines. One can only marvel that there has been no reported major accident involving nulcear weapons--yet. What applies to the nuclear power industry appears to have broad application and suggests to me that our species has not descended as faras it needs to since automatic behaivor is so prevalent and persistent.
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