This is obviously not on the best seller list - being nearly 30 years old and IBM having gone through a complete transformation in the years immediately after Buck left. That gives this very relevant book a bad rap. As the son of IBM'ers, and growing up in the IBM town of Endicott, NY, I had a chance to see the rise, fall and rebirth of this company first hand. While tames have changed, the principles espoused in this book did not lead to IBM's downfall. If anything, many of them, ingrained in the DNA of the company, allowed Louis Gerstner to leverage the foundational principles and get IBM to respond to a change in technology and environment that doomed companies like Unisys and Wang.
The principles of integrity, customer focus, respect and balance resonate as loudly today as they did 30+ years ago when Buck roamed the halls in Armonk. Still worth the read.