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Implementing Six Sigma: Smarter Solutions Using Statistical Methods [Hardcover]

Forrest W. Breyfogle
4.4 out of 5 stars  See all reviews (49 customer reviews)
List Price: CDN$ 137.99
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Book Description

April 7 2003 0471265721 978-0471265726 2
  • Includes new and expanded coverage of Six Sigma infrastructure building and benchmarking.
  • Provides plans, checklists, metrics, and pitfalls.

Frequently Bought Together

Implementing Six Sigma: Smarter Solutions Using Statistical Methods + The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Price For Both: CDN$ 129.91

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Product Description


"The book is process oriented rather than tool oriented. This makes it refreshing and useful. This is a book every reliability engineer should own." (Reliability Review; 12/08)

"An excellent reference book that should be on every individual involved in Six Sigma or even just quality assurance/quality improvement." (TQM Magazine)

"...a useful guide for both academia and organizations...useful source of reference for researchers...an excellent reference book..." (The TQM Magazine, Vol 15(6) 2003)


2004 Crosby Medal Winner

Inside This Book (Learn More)
First Sentence
As business competition gets tougher, there is much pressure on product development, manufacturing, and service organizations to become more productive and efficient. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

Most helpful customer reviews
1 of 1 people found the following review helpful
2.0 out of 5 stars Hastily Assembled and Poorly Organized May 10 2004
By M. Hill
When my wife brought this home from her Six Sigma Green Belt training, I eagerly opened it and spent a couple hours reviewing it's "treasures". I was disappointed.
As a provider of Six Sigma Training and a certifed Black Belt myself, I had expected better from one of the most recognized names in the field. Breyfogle and his team have assembled several meaningful aspects of the Six Sigma art. However, any sense of flow or logical progression were interrupted by commercials for his company's "unique" approach. His team's frequent use of poorly defined vocabulary added to the confusion. Most disturbing, however, was the characterization of the value of the "wisdom of the organization", which could mislead potential implementers of the method to minimize the critical need for empirical data collection and analysis. They seem to promote the the more typical, "Ask Larry, he knows".
Typos, confusing sentence structure, and poor publishing practices lead me to wonder if Dr. B reads his own defect reduction philosophies. The Voice of the Customer in this instance says: el Stinko.
If you buy this book, you will find use in it. It's a good collection of techniques and ideas, and many of the examples are helpful. However, I would suggest looking for something cheaper and more professionally executed. The price may lead you to believe that this is the consumate work of the field. If it is, I guess that's good news for you and me. Without much effort, we could write and publish a better Six Sigma book than this shallow collection of Clip Art, rambling prose, and poorly referenced diagrams.
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1 of 1 people found the following review helpful
3.0 out of 5 stars A Statistics Book cloaked in Six Sigma Sept. 11 2003
This book has 42 pages about Six Sigma and 640 pages about statistical process control. As such it is a good SPC reference, but thin on Six Sigma and devoid of implementation strategy.
As the author of the QI Macros SPC Software for Excel, I periodically find it useful as an SPC reference.
For up-to-date insights on how to implement Six Sigma even if you're a small business with big business headaches, consider my book The Small Business Guerrilla Guide to Six Sigma.
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1 of 1 people found the following review helpful
2.0 out of 5 stars Poor Six Sigma Reference Book Feb. 18 2002
At it's best, this is a reference book. Unfortunately the author doesn't do a very good of explaining each quality concept and idea completely. If you don't already know how to use the quality tools in the book, you won't find this book very useful.
The author uses one-sided arguments to convince the reader to use specific quality tools that he believes in. Regrettably, the author comes across as biased and narrow minded.
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5.0 out of 5 stars A "Must Have" for Six Sigma and QE Practitioners April 12 2003
The first edition of Implementing Six Sigma was the best book available for Six Sigma practitioners and quality engineers. The second edition increases the lead over other contenders.
First of all, Six Sigma is defined as a system that improves business performance through cost reduction and revenue growth by improving all business processes and increasing customer satisfaction. It is not just a quality improvement system.
Second, all of the statistical tools are described, explained and illustrated with real world examples. And in addition:
• The Seven Management Tools to analyze "idea data"
• Lean tools to reduce waste as defined by Taichi Ohno
• Theory of Constraints to identify and break bottlenecks
• Project Management and Change Management
• Team effectiveness
• Creativity
are all integrated into "Smarter Six Sigma Solutions" to provide a holistic approach to business improvement.
In other words, if you want to make real improvements in real life business situations, this is the book to show you how to do it. Also, if you want to pass the ASQ Six Sigma Black Belt certification exam, there is no better text.
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3.0 out of 5 stars Excellent content, but flawed Jan. 18 2002
By A Customer
The author has provided a fairly comprehensive treatment of Six Sigma techniques. Additionally, he has provided a measure of motivation for using the techniques in his first two chapters. The book is excellent if used as a reference.
Unfortunately, the book is marred in a few ways. Its treatment of some subjects is less than lucid. For an example, the reader should compare Breyfogel's section on 2**k factorial designs with that of Box, Hunter, and Hunter. Another annoying aspect of the book is the constant advertising that the reader must put up with. Perhaps the book's biggest flaw is that it hasn't been edited well. In fact, John Wiley and Sons has done an awful job of it. The reader will find grammatical errors on many pages.
I would recommend the work as a reference for someone who already knows the bulk of the Six Sigma material. However, the reader must be prepared to wade through the incomplete sentences, grammatical mistakes, and the occasional opaque explanation.
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5.0 out of 5 stars Daunting July 11 2001
I first read this book when it was published (1999) and recently re-read it in combination with Managing Six Sigma which Breyfogle co-authored with Cupello and Meadows. At the outset, I should explain that my experience with the design, launch, and implementation of a Six Sigma program is limited. Usually I am retained to assist in non-technical areas such as internal and external communications. However, having read almost all of what Deming wrote as well as several other books about his work, and then having direct association with countless technicians involved in various stages of a Six Sigma program, I feel semi-qualified to discuss both of Breyfogle's books. In fact, he may well have written them for non-technicians such as I. They are VERY well-organized. Also, at no time throughout the reading of either book did my eyes glaze over because of charts, maps, statistics, jargon, etc. So I commend Breyfogle (as well as the co-authors of Managing Six Sigma) for creating about as much access as is reasonably possible to this immensely complicated and (yes) daunting, albeit intriguing subject.
In the foreword, Frank Shines, Jr. suggests that Breyfogle's Smarter Six Sigma Solutions (let's call it S4) approach can effectively be applied in areas such as these: organizational strategy and vision, communications and education strategy, corporate culture and history, business economics and project prioritization, organizational and individual skills and competencies, and finally, the pace and degree at which the organization can assimilate change. Paul Tobias (in the Foreword) then suggests that "the key to business success is doing the right thing faster and better and more efficiently that your competition.
Read more ›
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Most recent customer reviews
5.0 out of 5 stars If your in six sigma then you need this book
This book arrived in excellent condition, like brand new.
The good:
I've been working my way through each chapter on a daily basis. Read more
Published 3 months ago by Jeremy Barrett
1.0 out of 5 stars it's a painful statistics reference manual
I bought the book only because it is the text book for Lean Six Sigma Canada's (LSSC) course. After paying $1400 for the course and eagerly waiting weeks for this book so I could... Read more
Published on Aug. 16 2012 by management consultant
4.0 out of 5 stars A Very Comprehensive Source
I bought this book directly from the author out of the trunk of his car, so I can tell you that you definitely get a better price from amazon.com. Read more
Published on July 1 2004 by Michael Harkins
5.0 out of 5 stars Better than Ever
The second edition of Implementing Six Sigma, by Forrest Breyfogle, substantially updates and enriches the original work. Read more
Published on April 20 2004 by Fred C. Bothwell
5.0 out of 5 stars Excellent for Six Sigma training
We do highly appreciate this book and we find it a very valuable resource for Six Sigma Training

Excellent effort and keep on.
Published on April 14 2004 by Shereen Amin
5.0 out of 5 stars Best Six Sigma Book I have Read
Overlooking the MANY grammatical errors, the material in this book is deep, technical, and very comprehensive. Read more
Published on April 12 2004 by Peterson S. Abilla
5.0 out of 5 stars The One You Start With
I am new to Six Sigma, but not new to Statistical Process Control. This is the first book I've read in this area that has a customer focus, rather than a statistical focus. Read more
Published on March 6 2004 by Maj M. Phillips
5.0 out of 5 stars The Best book on Six Sigma so far
Being in Quality Profession for more than 10 years and having implemented a few Six Sigma projects, in one large and reputed MNC,and during mentoring Six Sigma I have seen many... Read more
Published on March 5 2004 by Soumen
5.0 out of 5 stars Well-presented Six Sigma applications.
I've read many books on Six Sigma analytics and consider Forrest Breyfogles' "Implementing Six Sigma" to be the best all-around Six Sigma book available. Read more
Published on Feb. 6 2004 by Nick Dayton PhD
4.0 out of 5 stars CSSBB desk reference
If you are sitting for the CSSBB, I recommend that you use this as you main, general reference book. Read more
Published on July 30 2003 by Steven F. Sulkin
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