"The book is process oriented rather than tool oriented. This makes it refreshing and useful. This is a book every reliability engineer should own." (Reliability Review; 12/08)
"An excellent reference book that should be on every individual involved in Six Sigma or even just quality assurance/quality improvement." (TQM Magazine)
"...a useful guide for both academia and organizations...useful source of reference for researchers...an excellent reference book..." (The TQM Magazine, Vol 15(6) 2003)
2004 Crosby Medal WinnerSee all Product Description
Good textbook that is filled with common sense. The explanations of the different statistical methods were not good. Had to use a better textbook for those references.Published 1 month ago by Rick St Jean
This book arrived in excellent condition, like brand new.
I've been working my way through each chapter on a daily basis. Read more
I bought this book directly from the author out of the trunk of his car, so I can tell you that you definitely get a better price from amazon.com. Read morePublished on July 1 2004 by Michael Harkins
When my wife brought this home from her Six Sigma Green Belt training, I eagerly opened it and spent a couple hours reviewing it's "treasures". I was disappointed. Read morePublished on May 10 2004 by M. Hill
The second edition of Implementing Six Sigma, by Forrest Breyfogle, substantially updates and enriches the original work. Read morePublished on April 20 2004 by Fred C. Bothwell
We do highly appreciate this book and we find it a very valuable resource for Six Sigma Training
Excellent effort and keep on.
Overlooking the MANY grammatical errors, the material in this book is deep, technical, and very comprehensive. Read morePublished on April 12 2004 by Peterson S. Abilla
I am new to Six Sigma, but not new to Statistical Process Control. This is the first book I've read in this area that has a customer focus, rather than a statistical focus. Read morePublished on March 6 2004 by MikenTexas