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Implementing Six Sigma: Smarter Solutions Using Statistical Methods Hardcover – Apr 7 2003


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Implementing Six Sigma: Smarter Solutions Using Statistical Methods + The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
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Product Details

  • Hardcover: 1232 pages
  • Publisher: Wiley; 2 edition (April 7 2003)
  • Language: English
  • ISBN-10: 0471265721
  • ISBN-13: 978-0471265726
  • Product Dimensions: 16.5 x 5.8 x 24.4 cm
  • Shipping Weight: 1.8 Kg
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (49 customer reviews)
  • Amazon Bestsellers Rank: #4,885 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

Review

"The book is process oriented rather than tool oriented. This makes it refreshing and useful. This is a book every reliability engineer should own." (Reliability Review; 12/08)

"An excellent reference book that should be on every individual involved in Six Sigma or even just quality assurance/quality improvement." (TQM Magazine)

"...a useful guide for both academia and organizations...useful source of reference for researchers...an excellent reference book..." (The TQM Magazine, Vol 15(6) 2003)

Review

2004 Crosby Medal Winner

Inside This Book (Learn More)
First Sentence
As business competition gets tougher, there is much pressure on product development, manufacturing, and service organizations to become more productive and efficient. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

4.4 out of 5 stars

Most helpful customer reviews

1 of 1 people found the following review helpful By M. Hill on May 10 2004
Format: Hardcover
When my wife brought this home from her Six Sigma Green Belt training, I eagerly opened it and spent a couple hours reviewing it's "treasures". I was disappointed.
As a provider of Six Sigma Training and a certifed Black Belt myself, I had expected better from one of the most recognized names in the field. Breyfogle and his team have assembled several meaningful aspects of the Six Sigma art. However, any sense of flow or logical progression were interrupted by commercials for his company's "unique" approach. His team's frequent use of poorly defined vocabulary added to the confusion. Most disturbing, however, was the characterization of the value of the "wisdom of the organization", which could mislead potential implementers of the method to minimize the critical need for empirical data collection and analysis. They seem to promote the the more typical, "Ask Larry, he knows".
Typos, confusing sentence structure, and poor publishing practices lead me to wonder if Dr. B reads his own defect reduction philosophies. The Voice of the Customer in this instance says: el Stinko.
If you buy this book, you will find use in it. It's a good collection of techniques and ideas, and many of the examples are helpful. However, I would suggest looking for something cheaper and more professionally executed. The price may lead you to believe that this is the consumate work of the field. If it is, I guess that's good news for you and me. Without much effort, we could write and publish a better Six Sigma book than this shallow collection of Clip Art, rambling prose, and poorly referenced diagrams.
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1 of 1 people found the following review helpful By "mayrer" on April 12 2003
Format: Hardcover
The first edition of Implementing Six Sigma was the best book available for Six Sigma practitioners and quality engineers. The second edition increases the lead over other contenders.
First of all, Six Sigma is defined as a system that improves business performance through cost reduction and revenue growth by improving all business processes and increasing customer satisfaction. It is not just a quality improvement system.
Second, all of the statistical tools are described, explained and illustrated with real world examples. And in addition:
• The Seven Management Tools to analyze "idea data"
• Lean tools to reduce waste as defined by Taichi Ohno
• Theory of Constraints to identify and break bottlenecks
• Project Management and Change Management
• Team effectiveness
• Creativity
are all integrated into "Smarter Six Sigma Solutions" to provide a holistic approach to business improvement.
In other words, if you want to make real improvements in real life business situations, this is the book to show you how to do it. Also, if you want to pass the ASQ Six Sigma Black Belt certification exam, there is no better text.
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1 of 1 people found the following review helpful By Jay Arthur on Sept. 11 2003
Format: Hardcover
This book has 42 pages about Six Sigma and 640 pages about statistical process control. As such it is a good SPC reference, but thin on Six Sigma and devoid of implementation strategy.
As the author of the QI Macros SPC Software for Excel, I periodically find it useful as an SPC reference.
For up-to-date insights on how to implement Six Sigma even if you're a small business with big business headaches, consider my book The Small Business Guerrilla Guide to Six Sigma.
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1 of 1 people found the following review helpful By Paul Shahan on Feb. 18 2002
Format: Hardcover
At it's best, this is a reference book. Unfortunately the author doesn't do a very good of explaining each quality concept and idea completely. If you don't already know how to use the quality tools in the book, you won't find this book very useful.
The author uses one-sided arguments to convince the reader to use specific quality tools that he believes in. Regrettably, the author comes across as biased and narrow minded.
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Format: Hardcover Verified Purchase
I bought the book only because it is the text book for Lean Six Sigma Canada's (LSSC) course. After paying $1400 for the course and eagerly waiting weeks for this book so I could start... I was sorely disappointed. I am considering cancelling my Lean Six Sigma Black Belt course because of it. I ran out and bought the Lean Six Sigma for Dummies book so that I could cut through all the crap and try to find some answers for the assignments.

I've skimmed it several times for 'tools and templates' and there is nothing I could put in front of a client, it's not a Six Sigma guide, this is a statistics text. However, I have found some of the tables useful for calculations (unfortunately for the writer you can also find a ton of those online for free)

It was written by an engineer, not a business person so it's hard to get through. If you can get past the writers ego and wade through the hundreds of pages of dry statistics material and acronyms he created you might find a few statistics and six sigma gems hidden within.

I have learned so much more from the Lean Six Sigma for Dummies and Six Sigma for Dummies books. In the For Dummies I have taken pages of notes, in this book I haven't written one thing down in the first five chapters.

If you want a statistics reference manual than this your book but if you're looking for something you can use to guide you through a Six Sigma or Lean Six Sigma project or worse... a text book for LSSC then look elsewhere.
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