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Influencer: The Power to Change Anything [Hardcover]

Kerry Patterson , Joseph Grenny , David Maxfield , Ron McMillan , Al Switzler
4.4 out of 5 stars  See all reviews (15 customer reviews)

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Hardcover, Aug. 22 2007 --  
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Influencer: The New Science of Leading Change, Second Edition (Hardcover) Influencer: The New Science of Leading Change, Second Edition (Hardcover) 4.4 out of 5 stars (15)
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Book Description

Aug. 22 2007 007148499X 978-0071484992 1

An INFLUENCER motivates others to change.

An INFLUENCER replaces bad behaviors with powerful new skills.

An INFLUENCER makes things happen.

This is what it takes to be an INFLUENCER.

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:

  • Identify a handful of high-leverage behaviors that lead to rapid and profound change.
  • Apply strategies for changing both thoughts and actions.
  • Marshall six sources of influence to make change inevitable.

Influencer takes you on a fascinating journey from San Francisco to Thailand where you'll see how seemingly “insignificant” people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover why some managers have increased productivity repeatedly and significantly-while others have failed miserably.

No matter who you are, or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better, even save lives. The sky is the limit…for an Influencer.

Are you an Influencer ?

Find out at

”You don't have to be a manager to realize that no one likes being told what to do. Yet lectures are still the main way we try to get people to change their behavior. Fortunately, social learning academics have been studying alternatives for decades. Patterson and his fellow consultants have now collected their findings in this engaging, example-rich book. The key message is hardly new, but it has gotten more sophisticated: Managers need to get out of the way and facilitate, not manage, the process of change for employees. They can do this by offering vicarious experiences, restructured environments, peer pressure, and frequent tests-all geared so that people embrace the change as authentic to them, not imposed by an outsider. Missing are only success stories of organizations that persuaded managers to drop their controlling habits and choose to be mere facilitators.”-John T. Landry, Harvard Business Review

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“Far and away one of the best business books of the year.” (Hamilton Spectator)

From the Back Cover

Here's what some of the world's most influential people are saying about Influencer.

“AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers.”
-Stephen R. Covey, author of The 7 Habits of Highly Effective People

“Ideas can change the world-but only when coupled with influence-the ability to change hearts, minds and behavior. This book provides a practical approach to lead change and empower us all to make a difference or a change in society.”
-Muhammad Yunus, 2006 Nobel Peace Prize Winner

“Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last.”
-Sidney Taurel, chairman & chief executive officer, Eli Lilly and Company

“If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant co-workers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide in making the changes that put you in the driver's seat.”
-Deborah Norville, anchor of “Inside Edition” and bestselling author

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

Most helpful customer reviews
8 of 8 people found the following review helpful
5.0 out of 5 stars Influencer is THE Road Map for Change Sept. 27 2007
I was both fascinated and inspired with INFLUENCER: THE POWER TO CHANGE ANYTHING. I consider the concepts and strategies in the book to be a well-charted road map to succeeding at change.

After reading and re-reading the book, I have already begun to see practical application in my life. One of the profound ideas that I have taken to heart includes targeting just a handful of behaviors (what the authors refer to as Vital Behaviors). The idea that by changing just two or three bad habits or behaviors can make all the difference in whether you succeed at change is reassuring--if not inspiring. This concept makes challenges that once seemed intimidating and unattainable now manageable and achievable.

And, the six source model is literally a researched formula for succeeding at changing those vital behaviors. It makes so much sense that problems cannot be solved with one influence effort alone, (I don't know why this concept didn't occur to me before) but that by using several motivational and enabling forces you can actually succeed where you've been falling short time and time again.

The inspiration came by way of reading the moving case studies of people who are targeting both vital behaviors and applying them to the six sources of influence to solve some of the world's most devastating problems. These case studies propelled me through the book and showed me, literally, that any effort--even enormously devastating problems--can be solved.

Influencer ends the guessing game of change. It leaves you with nothing to chance and everything to gain when it comes to making important and necessary changes.
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4 of 4 people found the following review helpful
By Bart Breen TOP 500 REVIEWER
With so much popular literature in the Business and Personal Development fields, one would imagine that there is little need for yet another book that promotes itself on the "magic" of how to influence people.

What this book brings to the table, however, is less based upon the power of personality and trite formulas presented by someone with name recognition, and more based upon a growing field of knowledge in the Science of Organizational Leadership. Here is the science of correlative studies that seeks to analyze and demonstrate a tie between specific actions with predictable results.

While many technical journals and academic tomes exist to meet this need, the patience and expertise needed to sort through and glean the key information is not something that most people possess or are willing to exert the time and effort needed.

No matter. Here is a book, written in a reasonably conversational tone within the grasp of most laymen to begin the journey into this field and begin to benefit from the many studies out there that offer much in how exactly influence is exerted upon others in a manner that these studies would predict to have a strong probability of success.

Here you'll find the answers to questions such as what qualities have been present and identified as highly likely to produce similar results in most settings where they are applied. Answers such as what behaviors specifically will lead to change within a group? How can you overcome the natural resistence to change found in most groups and people and so capture their hearts and imaginations that change becomes inevitable and infectuous? How can you harnesspPeer pressure to work for your leadership and goals instead of against it?
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4 of 4 people found the following review helpful
5.0 out of 5 stars An Intriguing Read Oct. 2 2007
Overall, a well-written and engaging book on a topic that could have been delivered in a very dry and distant manner. The authors employ a wide variety of examples to illustrate principles of influence, from weight loss to developing-country issues to corporate scenarios, giving the book widespread appeal. The examples follow powerful 'influencers' around the globe as they successfully change human behavior, including eradicating the guinea worm in Africa, curbing the spread of AIDS in Thailand, and reforming convicted gangsters in California. A variety of corporate and health care scenarios are also shared. The stories are poignant and attention-grabbing. The anecdotal style kept my interest and made abstract concepts accessible and applicable. I found myself thinking about the examples hours after I'd put down the book. And the authors' appropriate use of humor inspired several out-loud chuckles as I was reading. Overall, this book is hands-down the best and most thorough book I have ever encountered on influence. Persuasive. I would use their model for my company in a heartbeat. Only I'd want to hire them to come in and do all the hard work.
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3 of 3 people found the following review helpful
4.0 out of 5 stars Full of interesting insight into human behavior Oct. 14 2007
By Daniel Jolley TOP 50 REVIEWER
I tend to carry a lot of pessimism into a book such as this, partly because I’m exceedingly individualistic, partly because I consider the vast amount of sociological self-help books to be pure hokum, and partly because I know that I am personally way too messed up in the head to be radically “improved” by the contents of a single book. I also have a latent fear that a book such as this is somehow going to be a manifestation of that infernal Who Moved My Cheese? book. Believe it or not, however, I found Influencer to be a valuable read, as it provides a lot of fascinating insight into the workings of the human mind. Whether you call it motivation or manipulation, it is the authors’ contention that you can change virtually anything by understanding and implementing the types of techniques and strategies they identify and expound upon in this book.

To be a true “influencer,” you have to change your way of thinking, according to the authors. The real secret is not to concentrate on producing the outcome you desire; instead, you must target the behaviors responsible for producing that output. You absolutely have to change behavior patterns in order to yield the results you are after. It takes work, experimentation, etc., but baby steps in the right direction can ultimately lead to giant leaps in virtually any aspect of life, not just business. The authors identify and discuss six sources of influence which you must address in order to bring about and sustain comprehensive change. Success requires deliberate practice, a lot of honest feedback, the setting of mini-goals along the way to keep people motivated, flexibility and mutual collaboration, etc.
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Most recent customer reviews
5.0 out of 5 stars Great ideas on leading change
I found this book interesting and helpful in expanding my thinking on leading change. It has many helpful case studies. Read more
Published 2 months ago by Janet Buckingham
5.0 out of 5 stars One of the best that I've read
Very simple to read and practical. It will take a lot of extra study and work on my part to put into practice what this book teaches, but it will be well worth it.
Published 5 months ago by Philip Cole
5.0 out of 5 stars Excellent
A great book with wonderful examples. I am happy to recommend it. Well laid out and well written. Thanks for asking.
Published 10 months ago by BRIAN MCVITTY
3.0 out of 5 stars An interesting start,!
A fair read, but not really much in the way of new material. The case studies are interesting, but the concept aren't presented with any significant depth.
Published 13 months ago by C.Coish
5.0 out of 5 stars Unbelievable
An absolute must buy! This book will drastically change how you look at and react to a number of problems, whether it be within business or social life. Read more
Published 20 months ago by David
5.0 out of 5 stars A great book to read, share, recommend.
I'd like to get this book into the hands of every politician, police officer, social worker, executive, manager, - in other words, into the hands of anyone who works with or lives... Read more
Published on Dec 17 2009 by D. Ferguson
5.0 out of 5 stars One person can change the world
This book shows example after example, of how one person can make huge changes in the world. Very inspirational!

Published on June 29 2009 by Carrie
4.0 out of 5 stars must read
Its a must read book but would have loved it more if it goes a bit deep into situations quoted
Published on April 17 2009 by Sujit Mukherjee
5.0 out of 5 stars Answers for all...
Definitely worth all the authors' work and research! I have been using the examples and stories from Influencer in conversations and choices every day. Read more
Published on Oct. 4 2007 by By Example
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