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Information Technology Project Management, Third E [Paperback]

Course Technology
4.7 out of 5 stars  See all reviews (9 customer reviews)

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Book Description

July 21 2003 0619159847 978-0619159849 3rd Revised edition
Most innovations in information technology can be traced back to a project: the behind-the-scenes work that, when correctly managed, results in a new system, a new technology, or a new product in the marketplace. This text builds a foundation for tomorrow's creators and managers by providing meaningful examples of real projects - both successful and failed - and applying the lessons they teach to a sound framework in IT project management.

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Ray Guidone, "I feel the author has done a good job of keeping the text simple and well directed." --This text refers to an alternate Paperback edition.

About the Author

As a professor in the Department of Business Administration at Augsburg College in Minneapolis, Dr. Kathy Schwalbe teaches courses in project management, problem solving for business, systems analysis and design, information systems projects, and strategic technology. She has also served as an adjunct faculty member at the University of Minnesota, where she taught a graduate-level course in project management in the engineering department. A frequently requested speaker and consultant, Dr. Schwalbe provides training and consulting services to numerous organizations and addresses professionals at several conferences each year. She worked for ten years in industry before entering academia in 1991. She has served as an Air Force officer, systems analyst, project manager, senior engineer, and information technology consultant. Dr. Schwalbe is an active member of PMI, having served as the Director of Communications and Editor for the Information Systems Specific Interest Group (ISSIG), VP of Education and Student Chapter Liaison for the Minnesota chapter of PMI, and member of PMI's test-writing team. Kathy was named Educator of the Year in 2011 by the Association of IT Professionals. She earned her Ph.D. in Higher Education at the University of Minnesota, her M.B.A. at Northeastern University's High Technology MBA program, and her B.S. in mathematics at the University of Notre Dame. --This text refers to an alternate Paperback edition.

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Five hundred people, all members of the information technology department, gathered in the large corporate auditorium at the request of Anne Roberts, the new Vice President (VP) of Operations. Read the first page
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Customer Reviews

4.7 out of 5 stars
4.7 out of 5 stars
Most helpful customer reviews
2 of 2 people found the following review helpful
3.0 out of 5 stars Good book in general with a few buts March 13 2004
By A Customer
Format:Paperback
I agree with most of the reviews in general. I have been using this book as a textbook for a class on Project Management. I enjoy reading the chapters and it gives you a good overview of Project Management and the terms used in it but, that is my issue, it's an overview. I like reading the case studies but frankly I think the assignments at the end of each chapter have many that ask for more detail then the overview content of the book gives. I find this to be an issue with many textbooks. They write the book concisely to cover a whole topic in one textbook hitting the highlights, but write the assignments to be done as if you had been studying the subject in depth.
Case in point: Chapter 11 Exercise 5 on page 357. Draft an RFP (Request for Proposal) for purchasing laptops for all students, faculty and staff at your college or university. use the outline provided in Figure 11-4. List all the assumptions you made in preparing the RFP.
Sounds like a great assignment, with the exception that an RFP is a very detailed document. In the outline it is also suppose to include a Statement of Work ( a document that should be prepared before an RFP) and schedule information. To do this assignment you basically have to dream up an entire project and do previous prep work in order to write an RFP. Also, this outline is the only example of an RFP in the whole book. There is no example of a completed RFP, after all, this is an "overview" book. I have been researching on the net for sample RFP documents. I have yet to find one that even remotely looks like this outline or follows the criteria in this book.
I spend hours and hours every week just doing the prep work to get my head around this random assignments.
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5.0 out of 5 stars Good Book to follow with the PMBOOK Dec 20 2004
Format:Paperback
The PMP exam is not as hard as you think; yes it is high pressure, time wise. It has primarily 2 types of questions. 1 is memory recall. 2. Is testing your experience, that is to say how do you respond to a given situation, what is your rational or judgment? And every question is tied directly or indirectly to the PMBOOK. Read it Twice. I used The PMBOOK with a book written in narrative style chapter for chapter against the PMBOOK. It's called "Information Technology Project Management" by Kathy Schwalbe. It has some simple IT examples that most business people can understand after all Project Management is irrelevant to industry. And The Project Manager (person) is not. Also Parts of the book "Project Management: The Managerial Process" by Clifford F. Gray. For Scope, Time, Cost, and Risk. The cheapest and "good" situational questioner (with explanations and references to the PMBOOK) and memory jogger (two products) come from ESI international, do a search on the web for company info; the author is J. Leroy Ward. These two books again are mapped directly to the PMBOOK. Use your experience, Intuition and smarts to answer the questions. Memories all economic formulas. Sleep tight and then go do the exam.
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Format:Paperback
As one can guess from the price, this book is geared to be used as a text book in a University setting. But almost anyone will find this book extremely useful because the book occupies a unique niche in the market on Project Management books.
There are several project management books out in the market that mostly fall into the following categories - General Project Management, Advanced Project Management, PMP Exam Preparation, and PM Software books. The problem I have had with these books is that there are very few that address IT Project Management and even fewer that use Case Studies throughout. I am in IT Project Management and absolutely require Case Studies to learn any subject thoroughly. Especially a practical subject like Project Management.
This book is perfect for an IT Project Manager because it - covers basic project principles, incorporates the IT view on every topic, has plenty of exercises to prepare for a PM exam (like the PMP or CompTIA's ITProject+), has a very decent section on using Microsoft Project 2000, a 120 day trial version of MS Project 2000 software in case you don't have it, plenty of mini case studies, a real-world running case study of the Northwest Airlines' ResNet project, and an excellent reference list at the end of each chapter. It is clear that the book was aimed at being the perfect reference for any IT Project Manager.
The only downside of this book is that it is very light on all the topics and does not address any advanced topics. But that would have doubled the number of pages in the book and potential been a turn-off to anyone new to the subject. It might not have appealed to an Intermediate level Project Manager either. So I don't feel that this is such a big downside and is actually a positive.
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4.0 out of 5 stars Good Text Book June 2 2004
By A Customer
Format:Paperback
I'm using this book in my graduate project management class. It does a good job of reenforcing the concepts and terms used throughout the chapters. The one problem I have with it is that the author loves the word "and" too much. The sentences drag on for ever sometimes like the one below talking about Change Management: "Configuration Management ensures that the descriptions of the project's products are correct AND complete, AND concentrates on the management of technology by identifying AND controlling the functional AND physical design characteristics of products AND their support documentation." Man, that's a mouth full!
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