This is a hard review for me as when we ordered it we had been to H&H prior and had a great experience so we were jazzed to keep up with the place via the show. Unfortunately the show has now become the only thing that the shop is. We went back last week and were treated like s**t. True tattoo artists and those into the scene mock the show and now I understand why. There are some excellent shops in Vegas, H&H is now the cover band of tattooing. Most of the staff that you see isn't there anymore and now watching the show is like finding pictures of your old girlfriend who cheated on you. She's still cute but hard to look at, same with the video. If you like the show get this show, but DON'T go to the shop, it will sour you! Carey is great but his shop is not.