ARRAY(0xa3bb912c)

Vous voulez voir cette page en français ? Cliquez ici.

Have one to sell? Sell yours here
Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Interpersonal Skills in Organizations [Paperback]

Suzanne de Janasz , Karen Dowd , Beth Schneider


Available from these sellers.


‹  Return to Product Overview

Table of Contents

Unit One: Interpersonal Effectiveness: Understanding Yourself

1. Journey into Self-awareness

2. Self-disclosure and Trust

3. Establishing Goals by Identifying Values and Ethics

4. Self-management

Unit Two: Interpersonal Effectiveness: Understanding and Working with Others

5. Understanding and Working with Diverse Others

6. The Importance and Skill of Listening

7. Conveying Verbal Messages

8. Persuading Individuals and Audiences

Unit Three: Understanding and Working in Teams

9. Negotiation

10. Building Teams and Work Groups

11. Managing Conflict

12. Achieving Business Results through Effective Meetings

13. Facilitating Team Success

14. Making Decisions and Solving Problems Creatively

Unit Four: Leading Individuals and Groups

15. Power and Politicking

16. Networking and Mentoring

17. Coaching and Providing Feedback for Improved Performance

18. Leading and Empowering Self and Others

19. Project Management

‹  Return to Product Overview