This book changed my life. This book discusses information using real life scenerios which can be demonstrated in everyday life. It really spooked the "voodoo" (that which I could not explain) right out of me. And I'm a more temperate, more understanding person than I ever was before.
Again, this book covers details from a "macro perspective", that is it goes over the general details and explains the interconnectivity (global) information, rather than speaking in specific(unrelational) terms or ideas. It guides you logically through the process and displays the information in pictorials and patterns which make it very easy to understand its concepts.
Every institution providing education should use this books communication models in their programs. A lot of people going through institutional schooling get fustrated because schools fail to explain the interconnectivity first, and get lost in meaningless (unrelational) details.
I feel I have received many answers to the questions of life through this book. I highly recommend it.