Authored by a well-respected team in labor relations, this text covers key topics in industrial relations and collective bargaining using a unique conceptual framework based on the three levels of industrial relations activity (strategic, functional, and workplace). Formerly a graduate-level book, it has been completely rewritten for undergraduates. Two extensive, class-tested mock-bargaining exercises are included. International and comparative labor relations are both integrated throughout and receive full chapter treatment. The text extensively discusses recent reorganizations in the process and outcome of bargaining, including detailed treatment of the participatory process.