- Paperback: 183 pages
- Publisher: A Butterworth-Heinemann Title; 1 edition (July 17 2003)
- Language: English
- ISBN-10: 0750677287
- ISBN-13: 978-0750677288
- Product Dimensions: 27.4 x 21.3 x 1.3 cm
- Shipping Weight: 544 g
- Average Customer Review: 5.0 out of 5 stars See all reviews (4 customer reviews)
- Amazon Bestsellers Rank: #1,240,229 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Review
"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.
"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.
"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee
Product Description
This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies.
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.
* Easy to read, user-friendly introduction to knowledge management
* Full of practical applications for business professionals
* An Online Instructor's Guide is available, with power point slides, case studies, exercises and review questions
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.
* Easy to read, user-friendly introduction to knowledge management
* Full of practical applications for business professionals
* An Online Instructor's Guide is available, with power point slides, case studies, exercises and review questions
Inside This Book
(Learn More)
First Sentence
Faster, better, cheaper-this is the call of the wild for business in today's rapidly changing market. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index
Faster, better, cheaper-this is the call of the wild for business in today's rapidly changing market. Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews
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Most helpful customer reviews
5.0 out of 5 stars
Excellent Book!,
By Rob Stone (Pennsylvania) - See all my reviews
This review is from: Introduction to Knowledge Management: KM in Business (Paperback)
This book was my first introduction to Knowledge Management. Truthfully, I could not be more pleased! I'm a Director of Sales for a leading insurance company and am responsible for 250 offices across the Northeast U.S. Our organization has struggled for many years with the very issues addressed in this text and I found the insight gained to be invaluable. It is easy to see that the authors, Groff and Jones, are experienced management professionals. They adeptly and expertly framed the content in an enjoyable and easy to understand manner that is directly applicable in multiple business scenarios. In fact, I utilized several of concepts from the text in developing our annual business plan. Through these initiatives, we expect to improve efficiency and overall productivity resulting in increased profitability for the business unit. Without a doubt, this text is a tool that will assist my organization in maximizing results in today's quickly changing business environment.
5.0 out of 5 stars
understandable and valuable,
By A Customer
This review is from: Introduction to Knowledge Management: KM in Business (Paperback)
KM in Business is written in such a manner that it is understandable for even a computer novice such as myself. The applications for small Mom & Pop operations as well as large firms makes it a must have for any business owner. It deserves a place in business classes at college or high school. As an owner of two retail businesses, I find it invaluable.
5.0 out of 5 stars
Knowledge Management Textbook Suitable for Business Studies,
By John Turley (Chicago, IL USA) - See all my reviews
This review is from: Introduction to Knowledge Management: KM in Business (Paperback)
This is a Knowledge Management Book that covers the foundational components of KM and is laid out in a textbook format. This is a real find for any instructor wishing to add Knowledge Management discussion to an existing business course, or is looking for a text for a KM course. I believe this book would fill either role, and at 29.95 using it as a supplemental text is not unreasonable. Another plus for this book is the instructor's guide that is available from the publisher.As someone that has taught in the college and business environments, I believe this book is a strong resource for both. I've also searched the web for this title and found that Connecticut Southern State University has adopted this book for a Library Sciences course.
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