I've been using Quicken since 1999, and while every release I've owned has had serious flaws, Quicken 2014 Deluxe is by far the worst. If it wasn't the only software package compatible with my bank's online banking service, I would have dumped it a decade ago. My last version was Q2011 Deluxe, but since support for each version is discontinued after three years--and when that happens, it won't connect to any bank online anymore--I bought Q2014 to prepare for the end of the 2011 version. But after just three days with this almost-unusable piece of garbage, I'm back to 2011 again. Some of the issues I encountered:
1) It doesn't just register the software once per installation; it requires registration for every individual bank account file you use with Quicken. I have three accounts, and use Quicken on two PCs, which meant I had to register the new software SIX TIMES before installation was complete.
2) The font size settings do not work correctly. I have my display set to 150% text size instead of the default 125%, but even though that worked fine with Q2011, in Q2014 it makes the register ridiculously large, even with the smallest font (8-point) selected in Quicken's own settings. (I've heard this is not a problem if you set your display to the smallest text size--100%--in Windows, but that makes everything else much too small on my 1080P laptop display.)
3) The entire program is unstable and crashes repeatedly. One of the simplest functions--entering a transaction manually--caused the program to crash, and when I restarted it the transaction had been lost. When I tried to re-enter it the program crashed again, and this time it corrupted the file so badly that it would never open again, and had to be restored from a recent backup. Later I discovered that any attempt to use the search function would cause the program to crash as well. The first time I think I got one word entered in the search box before it crashed; subsequent attempts never allowed me to enter more than three characters before the whole program would crash again. At that point I gave up, uninstalled Q2014, and reinstalled the 2011 version.
Besides all this, Quicken still refuses to fix existing bugs that have been in their program for years. One example: I reported a bug in the Cash Flow Comparison report several times back around 2005. Quicken support never responded, nor did they ever fix the bug--it has remained in every update of every version all the way through Quicken 2014. Quicken is the only software I've ever owned that seems to get worse instead of better with each new release.
This might be the push I needed to finally give up Quicken for good. Unfortunately, since the demise of Microsoft Money there are no other personal finance programs except Quicken that work with most online banking services. I may just have to start using online bill-pay through my bank's website rather than through Quicken, then manually download the account transactions to the register on my PC. Just about anything would be better than having to suffer through the progressively-worse versions of this garbage software.
UPDATE 3/30/2014: Latest version is still unstable.
Quicken 2014 has been updated several times since my original review (it's now up to Release 7) so I decided to try it again. I installed it from the original disk, then ran the update to download the latest release, at which point it just froze on a blank screen. It apparently finished downloading and installing the update, but instead of telling me that or returning me to the program, it just locked up and would not respond. I finally had to forcibly shutdown the program and restart.
Later I tried to download transactions from my bank and it froze again. Once more I had to forcibly close the program--but at least when I reopened it my downloaded transactions were there. It doesn't happen every time; I was able to successfully download transactions at least a couple times before the latest failure. But when it does freeze up, the only way out is a forcible shutdown of the program.
Quicken still hasn't fixed the font size bug that I mentioned in my earlier review, even though others have been reporting it since the bug first showed up in last year's version. Nor have they fixed the error in the Cash Flow Comparison report that I mentioned, even though they've known about it for at least nine years! And Q2014 R7 still made me go through the software registration process several times--once for each bank account I use, rather than once per installation as it should.
Release 7 is more stable than the original version of Q2014, but that's not saying much--it's still MUCH worse than Q2011. If it wasn't the only software that my bank allows for their online banking and bill payment services, and if Quicken didn't force us to upgrade by removing support for old versions every three years, I would return this useless garbage and never buy anything from Intuit again.