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Quicken 2014 Deluxe

by Intuit
Windows 7 / Vista / 8 / XP
1.0 out of 5 stars  See all reviews (2 customer reviews)

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Technical Details

  • UPC: 028287042346
  • Weight: 90 grams
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System Requirements

  • Platform:   Windows 7 / Vista / 8 / XP
  • Media: Software
  • Item Quantity: 1

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Product Description

Quicken Deluxe 2014

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Most helpful customer reviews
4 of 4 people found the following review helpful
Format:Software|Verified Purchase
I ordered the software for use in Canada. I was sent a version that works only in the USA. I cannot connect it to my accounts online as I cannot register it with a Canadian postal address. I wrote to the supplier and was advised to fill an online request form to have the software returned. The website advised that I will receive confirmation in about 72 hours. I have not heard from the company after a week. I believe the product is good but the seller has very bad services.
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2 of 2 people found the following review helpful
1.0 out of 5 stars Quicken 2014 terrible. Do NOT buy ! May 31 2014
I have been using Quicken software since 1994 and never a big problem. But tis is the worst release I have ever seen. Most of it doesn't work. Unless you are very software savvy you will have massive problems. I believe most of Intuits best software engineers have left the company to a bunch of inexperienced idiots.
Do you guys even test this crap?
Multiple major releases need to come before this software works at even the basic level.
Software is suppose to get better with each release, that's why we upgrade? Not rip people off with the pretense that there improving???
Just Google you will see what I am talking about....
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 3.8 out of 5 stars  1,648 reviews
201 of 207 people found the following review helpful
1.0 out of 5 stars I wish I could give it zero stars Oct. 27 2013
By Dan - Published on Amazon.com
Format:Software|Verified Purchase
I've been using Quicken since 1999, and while every release I've owned has had serious flaws, Quicken 2014 Deluxe is by far the worst. If it wasn't the only software package compatible with my bank's online banking service, I would have dumped it a decade ago. My last version was Q2011 Deluxe, but since support for each version is discontinued after three years--and when that happens, it won't connect to any bank online anymore--I bought Q2014 to prepare for the end of the 2011 version. But after just three days with this almost-unusable piece of garbage, I'm back to 2011 again. Some of the issues I encountered:

1) It doesn't just register the software once per installation; it requires registration for every individual bank account file you use with Quicken. I have three accounts, and use Quicken on two PCs, which meant I had to register the new software SIX TIMES before installation was complete.

2) The font size settings do not work correctly. I have my display set to 150% text size instead of the default 125%, but even though that worked fine with Q2011, in Q2014 it makes the register ridiculously large, even with the smallest font (8-point) selected in Quicken's own settings. (I've heard this is not a problem if you set your display to the smallest text size--100%--in Windows, but that makes everything else much too small on my 1080P laptop display.)

3) The entire program is unstable and crashes repeatedly. One of the simplest functions--entering a transaction manually--caused the program to crash, and when I restarted it the transaction had been lost. When I tried to re-enter it the program crashed again, and this time it corrupted the file so badly that it would never open again, and had to be restored from a recent backup. Later I discovered that any attempt to use the search function would cause the program to crash as well. The first time I think I got one word entered in the search box before it crashed; subsequent attempts never allowed me to enter more than three characters before the whole program would crash again. At that point I gave up, uninstalled Q2014, and reinstalled the 2011 version.

Besides all this, Quicken still refuses to fix existing bugs that have been in their program for years. One example: I reported a bug in the Cash Flow Comparison report several times back around 2005. Quicken support never responded, nor did they ever fix the bug--it has remained in every update of every version all the way through Quicken 2014. Quicken is the only software I've ever owned that seems to get worse instead of better with each new release.

This might be the push I needed to finally give up Quicken for good. Unfortunately, since the demise of Microsoft Money there are no other personal finance programs except Quicken that work with most online banking services. I may just have to start using online bill-pay through my bank's website rather than through Quicken, then manually download the account transactions to the register on my PC. Just about anything would be better than having to suffer through the progressively-worse versions of this garbage software.

UPDATE 3/30/2014: Latest version is still unstable.

Quicken 2014 has been updated several times since my original review (it's now up to Release 7) so I decided to try it again. I installed it from the original disk, then ran the update to download the latest release, at which point it just froze on a blank screen. It apparently finished downloading and installing the update, but instead of telling me that or returning me to the program, it just locked up and would not respond. I finally had to forcibly shutdown the program and restart.

Later I tried to download transactions from my bank and it froze again. Once more I had to forcibly close the program--but at least when I reopened it my downloaded transactions were there. It doesn't happen every time; I was able to successfully download transactions at least a couple times before the latest failure. But when it does freeze up, the only way out is a forcible shutdown of the program.

Quicken still hasn't fixed the font size bug that I mentioned in my earlier review, even though others have been reporting it since the bug first showed up in last year's version. Nor have they fixed the error in the Cash Flow Comparison report that I mentioned, even though they've known about it for at least nine years! And Q2014 R7 still made me go through the software registration process several times--once for each bank account I use, rather than once per installation as it should.

Release 7 is more stable than the original version of Q2014, but that's not saying much--it's still MUCH worse than Q2011. If it wasn't the only software that my bank allows for their online banking and bill payment services, and if Quicken didn't force us to upgrade by removing support for old versions every three years, I would return this useless garbage and never buy anything from Intuit again.
215 of 244 people found the following review helpful
1.0 out of 5 stars Quicken holds you hostage Oct. 4 2013
By Honest Abe's Used Cars - Published on Amazon.com
Format:Software|Verified Purchase
Too bad there is not a zero rating available to give this. Does anyone know if there is a competing personal finance software option?
Really, I should not have needed to upgrade... I am not asking Quicken 2010 to connect to my bank. I am happy manually downloading a quicken file from my bank to my hard drive and hand feeding it to Quicken.... but no... that does not fit their business model... So I bought this "not ready for prime time" 2014 version. It converted my old file... and now crashes every time I try to open my checking account data....
But at least it is polite….
Thank you for submitting your report!
Your report ID is 117756621,
and 117756646,
and 117756891,
and so on!!!!
24 of 24 people found the following review helpful
1.0 out of 5 stars Put on a crucifix or garlic necklace and run. Don't look back. Nov. 16 2013
By Not Yet - Published on Amazon.com
Format:Software|Verified Purchase
Do not upgrade... Read the forums. This version is very unstable and crashes repeatedly. Intuit cannot even narrow down the crashes and thus asks for you to describe your crash in one of the many circumstances being reported. Furthermore, if you switch between windows, the Quicken window loses its focus and the only way to get it back is to use your mouse and click on the window and then the field. I have also found that it reports transactions as reconciled when they are not and that during reconciliation, it will crash, and then when trying to reconcile again, some of the transactions you had marked as cleared are still marked, but others are not. I could go on.
30 of 33 people found the following review helpful
1.0 out of 5 stars Be Careful--Disaster Awaits Oct. 9 2013
By BuzzP - Published on Amazon.com
Format:Software|Verified Purchase
I don't usually write reviews unless I feel a product is exceptional or a disaster. My experience with Quicken 2014 Deluxe is an absolute disaster. The second time I opened the program to add simple manual transactions, it crashed and ruined my data file and the backup file. I upgraded from 2010 where I had no problems at all. I do not recommend this program in any way shape or form.

I uninstalled and went back to 2010.
16 of 16 people found the following review helpful
1.0 out of 5 stars Worst Quicken yet Jan. 18 2014
By lgim - Published on Amazon.com
Format:Software|Verified Purchase
I've used Quicken ever since it was created. I used to love it, but in the last 10-15 years, each new version has been slower, buggier, harder to use, and eliminated features or user interface that I liked. Out of the box, Quicken 2014 would not perform one-step update, the feature they disable once your software is 3 years old to coerce you into buying their latest downgrade. A download of release 5 enabled it, but with errors. It's disturbing that we're only half way into the first month of 2014, and they already have 5 releases, suggesting that it was poorly tested before selling it. The budgeting tools are a train wreck, and my memorized reports no longer worked. I discovered many people were having this same experience, particularly since the 2012 version. In short, Quicken 2014 is a disaster that invites Microsoft and small players alike to get back into the personal financial software market. After it cost me an entire day of my life with nothing to show for it, I wouldn't give it a star, but Amazon won't let you rate something that low.
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