About 3 months ago, my wife ordered this basic learn to speak album for $20.
Since that time, I've been receiving copies of Gold editions that shipped to my door with "free Trial".
First, I was wondering why I was getting "free trials".. We did not sign up for any trials, only the original basic order.
So about a month passes, and I get another free trial(this is now number 2). I think to myself, ok, what is going on here. So I call and am told these are 30 day free trials and if I keep them, they charge me ~$60 per lesson $60x4 = 1 lesson... So I'm paying $240 per lesson in total. Apparently each of these two shipments were a lesson, so they're charging me $480. At this time, they explain they cannot refund me because its too late.... Ok, the lessons aren't bad and I want to learn Japanese, so fine.
Today, I just came home from work and I have yet another gold edition!!!!!!! I call again, they reconfirm that I cannot send the others back and that I can only send this last(3rd) one back, after they charge me the remaining balance of lesson 2 I haven't apparently been charged for yet!
This is absolutely ridiculous, I recommend that anyone stay away from this product. The actual product isn't that bad, and honestly I should have checked earlier to confirm these "free trials" they were sending me.. But for other's thinking of purchasing this product BEWARE!!!!!!!!!
I'm sending the 3rd edition back tomorrow at my expense, so they don't charge me another $240 of something I don't need