I found the author's advice to be overly simplistic - may be fine for parents who are looking for the basics of behavior management, but not very helpful for kids with trickier issues that require more expertise. The author appears to have a behavioral approach to management which seems geared towards kids with subtle anxiety issues and minimal emotional problems. Some of her advice is along the lines of methodology we have used in the past which exacerbated my son's problems. She points out the behavior of a therapist who, supposedly out of frustration at his unmotivated client, made this reluctant child more anxious by forcing her to face her fears - this sounds like a rationalization for clearly inappropriate professional behavior that she suggests was triggered by a difficult client. Well, then what is the point of psychotherapy, if not to motivate the client through the continuously rational guidance and support of a professional. Further, the author uses moralistic terminology, such as 'stubborn', to describe children who are reluctant. I would not endorse the temper and tone of this book. She does at one point give some rather basic advice for helping children who cannot control their anxious behavior, which suggests to me that most of this book isn't really aimed for children with significant underlying anxiety problems, but rather for sensitive kids who often get labeled as difficult. The author seems to be suggesting that all these kids need is some structure and straightening out. Even so, I've read more empathetic and flexible books regarding spirited, quirky kids that seem to have a better handle on the underlying needs of kids.
The author does categorize dysfunctional thought patterns which could be helpful if you can get past the undertones of the book -that therapists can do no harm unless provoked by the child and family's dysfunction. Other books I've read do ask the family to take a look at certain patterns but the tone is more inviting to self-inspection because it is easier to foster a trusting relationship with a therapist who takes a less cut and dried behavioral approach.
There were tidbits that were useful in this book, but overall, a huge waste of my money.