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Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries [Paperback]

Terri Morrison (Author), Wayne A. Conaway (Author)
4.2 out of 5 stars  See all reviews (21 customer reviews)
List Price: CDN$ 29.99
Price: CDN$ 18.80 & eligible for FREE Super Saver Shipping on orders over CDN$ 25. Details
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Book Description

Publication Date: July 24 2006 | Series: Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60

Your Passport to International Business Etiquette

The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

Frequently Bought Together

Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries + Gestures: The Do's and Taboos of Body Language Around the World + Multicultural Manners: Essential Rules of Etiquette for the 21st Century
Price For All Three: CDN$ 47.66

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  • Gestures: The Do's and Taboos of Body Language Around the World by Roger E. Axtell Paperback CDN$ 14.43

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  • Multicultural Manners: Essential Rules of Etiquette for the 21st Century by Norine Dresser Paperback CDN$ 14.43

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From Amazon

In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts:
  • Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
  • Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
  • China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
  • Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.

The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures.

(Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!) --This text refers to an out of print or unavailable edition of this title.

From Library Journal

Written by executives who prepare other executives for international travel and one Fulbright scholar in cross-cultural communication, this work is a godsend for rapidly growing international collections. It is affordable, to-the-point, and easily understood book by those who as yet have no stamps on their passports. The introduction discusses cognitive styles, value systems, and negotiation strategies in different cultures, explaining how delicate they make the process of intercultural relations. Sixty countries are examined in terms of background, cultural orientation, business practices (e.g., negotiating, entertaining), and protocol (e.g., gestures, dress). Morrison and cohorts cover some countries not included by more costly "Doing Business In" publications by Business International and Price Waterhouse. The average entry length is five pages-more than Brigham Young University's Culturgrams (Garrett Park Pr., 1993. 2d ed.). Recommended for all business and international studies collections.
Lisa K. Miller, Paradise Valley Community Coll. Lib., Phoenix
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
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Customer Reviews

Most helpful customer reviews
4.0 out of 5 stars Everyone should take a look May 8 2013
By Valerie Dufresne
Format:Paperback|Amazon Verified Purchase
I very much enjoyed this book. It's well divided in terms of which criteria are covered on each country analyzed. The quiz questions at the beginning of each country help us realize how much more there is to learn.

Only down side: south sahara africa is absent totally :S
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5.0 out of 5 stars Kiss, Bow, or Shakehands April 22 2013
By Tania
Format:Paperback|Amazon Verified Purchase
I recomend this book for anyone who is interested in other countries and cultures. I'm not a businessman but it's a great read nonetheless! very interesting!
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5.0 out of 5 stars Essential for any international business person Jun 28 2004
By David Robinson
Format:Paperback
At first glance, you might think that a book that offers advice on business protocol in 60 countries would be superficial in its advice on each one. But this is a great "read" and browsing from country to country can emphasize the key cultural differences when you are visiting just one country. There's even a section on the US, and it's good to learn that we are almost the only country in the world where strangers get straight down to business (Ever asked a visitor:"How was your flight?" then realized you didn't even listen to the answer before launching into business.)

This book contains both the important practical matters (bring a gift, wrap it in certain colors, don't expect it to be opened in front of you) and also some interesting academic issues: "Locus of control" and "sources of anxiety reduction." You'll be pleased to know that Americans don't worry about anxiety much--except about deadlines at work.

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Most recent customer reviews
2.0 out of 5 stars Country-surfing can hurt
Not a bad idea, but this kind of superficial info can hurt you as much as it can help you - maybe a regional focus would be good?
Published on Jan 15 2004
5.0 out of 5 stars Essential book if you work with people from other Countries
Fantastic book, I've been referring to this for nearly 10 years now since it first came out. Working as I do with many different cultures, and given the track record of my American... Read more
Published on Oct 30 2003 by Keith Appleyard
1.0 out of 5 stars Misleading and imprecise
When I bought this book, I wished to have a concise and reliable guide for "do's" and "don'ts" around the world. Well, at least I got a concise one. Read more
Published on Oct 22 2001
4.0 out of 5 stars It should include more countries and be updated
I compared the information in this book about my own country and the one I'm living and it is almost correct; at least, if you follow what it says, you would not have problems when... Read more
Published on Oct 4 2001 by Justo S.
5.0 out of 5 stars Great Stuff
A must have for any International manager. A one of its kind book. If you work for a multinational and interact with different nationalities, this book will do you good like no... Read more
Published on Aug 27 2001 by Karan Singh
5.0 out of 5 stars Good guide for international businesmen/women!
If one has a desire or is currently working for a company that does business with foreign companies, then this book, i.e. Read more
Published on Aug 22 2001
3.0 out of 5 stars 60 Mistakes
This book had come highly recommended, so I had hoped to be able to read it without finding numerous errors, but I was very disapointed. Read more
Published on May 30 2001 by Dwen Andrews-Cita
5.0 out of 5 stars An invaluable and well-written guide
This is an essential in both the briefcase of the international business traveller and the suitcase of the more casual tourist. Read more
Published on May 9 2001 by henryraddick@hotmail.com
2.0 out of 5 stars Well-intentioned but unreliable.....
I am a technical translator and localization project manager, and recently purchased "Kiss, Bow, or Shake Hands" as a reference. Read more
Published on Dec 7 2000 by H Davies
5.0 out of 5 stars Have used this book and it works.
I have had several occasions to use this book includeing trips to Asia. This book is uncanny in its accuracy.
Published on Jan 18 2000 by K. L. Gallaher
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