- Hardcover: 230 pages
- Publisher: Gold Pen Publishing (August 2006)
- Language: English
- ISBN-10: 0977684806
- ISBN-13: 978-0977684809
- Product Dimensions: 21.6 x 14.7 x 2.5 cm
- Shipping Weight: 386 g
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: #480,780 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
From Publishers Weekly
Prosen, head of a business training center affiliated with the University of Texas in Dallas, begins his book with six pages of endorsements from an assortment of CEOs, professionals and nonprofit managers and another six pages of self-praise. Unfortunately, his "five attributes of high profitable companies" are utterly familiar. They include "superior leadership, sales effectiveness, operational excellence, financial management, and customer loyalty." Prosen offers equally prosaic advice for achieving them. For example, the secrets of "superior leadership" include hiring smart people, fostering a healthy corporate culture and communicating clearly-no breakthroughs there. Because the book attempts to cover the entire range of management skills in less than 200 pages, the discussions offer information that practically any business person should already know. (Will any sales or marketing professional be surprised to learn that the Internet and industry conferences can be useful sources of competitive intelligence, as chapter three patiently explains?) Prosen would have served his readers better by choosing one management skill at which he truly excels and providing in-depth, original insights into that topic.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Book Description
Seasoned corporate executive Bob Prosen cuts like a laser through the fog of political correctness and business-as-usual in his new book. Prosen, who spent 25 years as an executive with top global companies including AT&T, Sprint, Hitachi, NCR, and Sabre, says he's had enough of the business books that tell readers what to do rather than how. "Forget the platitudes and feel-good anecdotes from a few CEOs and business gurus. Get to the point, the how-to details that can actually help leaders get the results they need in the companies they run" - Prosen counsels. While other business books try to tell you what to do to run your business better, faster and for greater profit, "Kiss Theory Good Bye" gives you the tools and step-by-step directions to make it happen. It is packed with straightforward, no-nonsense, and easy to follow instructions to accelerate performance and profits in any organisation.
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Most helpful customer reviews
5.0 out of 5 stars
Its all about the result,
By
This review is from: Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company (Hardcover)
5.0 out of 5 stars Its all about the result, January 23, 2008By Jim Estill "www.jimestill.com" - See all my reviews Bob Prosen wrote a great book called Kiss Theory Good Bye - Five Proven Ways to Get Extraordinary Results in Any Company. The goal of the book is to provide a definitive how-to-book on business execution. It is a first person account of how Bob Prosen has helped lead major companies. I like the simplicity of the book and the rules. I particularly like the chapter summaries that make it an easy read. Chapter one talks about one of my favourite topics, habits. Although the focus of the chapter has a lot of bad habits and I prefer to focus on good habits. Clearly habits are the first step in any good company. This chapter also talks about doing walk-abouts. Chapter two talks about leadership. It talks about having no politics. I would modify this to say any company is going to have politics so can they be positive politics. This ties into culture which is one of the main topics that any leader should involve themselves in. Chapter three talks about sales effectiveness and how to manage a sales force as well as what the difference is between a good and bad sale. Chapter four talks about operational excellence. Clearly operational excellence is where it all begins and has to do with such things as cost structure, accounting, and just good old fashion execution. It also talks about processes. Chapter five talks about financial management where information is power. One of SYNNEX's top values is visibility and this chapter talks all about visibilities so you know your costs and where the profit is and where you are making money and where you are not. Chapter six jumps back to the customer and talks about customer loyalty the one that keeps on giving. This is tied closely to sales but potentially talks more about branding and execution. Chapter seven starts with a great quote, At the beginning of the day it is all about possibilities; at the end of the end of day it is all about results. This chapter talks about getting results and are you really doing it. Chapter eight is titled Be Your Competitors' Worse Fear. It starts with, Your competitors' biggest fear is not so much your bright ideas but your ability to turn those ideas into bottom line results. That requires an accountability based culture relentlessly focused on achieving clear goals. Daily Checklist End indecision, increase your productivity, kiss theory good bye and get the results you need. THESE SEVEN STEPS EVERY DAY TAKE: Give clear directives. Be short, be definitive, and get to the point. Require accountability. Focus on results, not activity. Never rationalize poor performance. Avoid overplanning. When a plan is in place, execute. Embrace change. Search out opportunities to improve your organization and your results. Help every member on the team win. At the end of every day, ask yourself, Did my actions today help move the organization closer to meeting its objectives? THE LEADER'S ROLE - MAKE EVERYONE WHO REPORTS TO YOU WIN! Clearly define everyone's objectives, establish quantifiable metrics, and measure performance. Have each person identify the top three barriers to achieving his or her objectives. Agree on specific actions, responsibilities, and time frames to remove or minimize the barriers. Hold everyone accountable for results and disproportionately reward those who achieve their objectives. Remember, you win when everyone on the team wins! Chapter nine, The Critical Path: this talks a lot about communication. Clearly nothing happens without proper communication. Chapter ten, Measure What Matters Most: This not only goes to the accounting and financial measurements which were discussed earlier, but gets into counting what is right. I have always been a big believer of every business having a dashboard and believe each business is dashboard and what should be measuring and looking at differs. Chapter eleven talks about how you continue with the execution and keep it going. The Epilogue Beyond Profitability: Doing Good and Doing Well The old adage is true: You can do good and do well. With the attributes I've outlined, you don't have to cheat to become highly profitable. There's no need to color your reporting or cook the books to achieve great success.
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4.8 out of 5 stars (41 customer reviews) 6 of 6 people found the following review helpful
5.0 out of 5 stars
Get Ready To Take Action NOW . . .,
By Joe Waynick "Author of Internet Bookselling M... - Published on Amazon.com
This review is from: Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company (Hardcover)
I'm action oriented and view theory as a necessary evil. When consulting a business management book I want to know what I can do to IMMEDIATELY impact my business. Kiss Theory Good Bye was written expressly for me.It's not enough to know the basics - and theoretical constructs are of limited help when you're in the trenches. This book is the bare knuckle fist fight of business books; true hand-to-hand combat. It's a virtual blueprint that can be customized and followed to propel your organization to excellence. Although the book itself is a short 218 pages, no space is wasted on needless chatter on unproven concepts. It gives you the tools needed to implement practical management techniques that generate results. The broad strokes are pretty obvious. For example, his "five attributes of highly profitable companies" that include 1) Superior Leadership, 2) Sales Effectiveness, 3) Operational Excellence, 4) Financial Management, and 5) Customer Loyalty are fairly well-known concepts. But how do you implement them? That's where Bob Prosen makes the rubber meet the road. Step-by-step he gives you a roadmap to follow that helps you put concepts and theories into practice. Be prepared to do your homework! While the author provides the blueprint, YOU must provide the details. It's your business. If you don't thoroughly understand how your business operates (or should operate) then no book is going to help, theoretical or not. Fill in the blanks and follow the plan and you should see dramatic results in your organization. 3 of 3 people found the following review helpful
5.0 out of 5 stars
Wisdom you can actually use!,
By Dr. Moses B. Altsech - Published on Amazon.com
This review is from: Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company (Hardcover)
Perhaps the most popular professor at the Edgewood College MBA program is Joe Hahn, who teaches a Strategic Management course, and is also the VP of a $13 billion company. Students love Joe because he's a no-nonsense kind of guy who focuses on making decisions, getting results, and not pondering theories and possibilities until the end of time. Well, Kiss Theory Goodbye is a book that Joe would love! Here's why:Bob Prosen has managed to put together an action-oriented how-to manual that will make anyone a better decision maker. It's a surprisingly compelling, readable volume (most books of this type are neither) with specific ideas and real-world examples of how a business leader can obtain results in virtually every area of an organization! Prosen's direct, disarmingly straightforward style addresses such key issues as the "victim mentality" or the office politics that can slow down an organization and keep it from moving forward. He emphasizes in no uncertain terms the critical need to measure customer satisfaction (and, indeed, anything that a company values) and focus on forging ahead rather than perpetually having ineffective, time-wasting meetings that focus on talk instead of solutions. What's the alternative to taking home countless pages of essential financial reports that ultimately never get read? How should compensation issues be addressed effectively? These are just some of the important issues this book covers. Of course this is a handbook more than a comprehensive analysis--as it would probably take several volumes to address such a vast array of issues: But perhaps therein lies its value. It's a starting point; a spring board that can generate action-oriented thinking--and most business leaders could use precisely that kind of tool! 3 of 3 people found the following review helpful
4.0 out of 5 stars
Fine catalogue of leadership basics,
By Rolf Dobelli "getAbstract" - Published on Amazon.com
This review is from: Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company (Hardcover)
Bob Prosen dispenses with management theories and nostrums, and focuses closely on the practical facts of business life. In a blunt, concise style, he addresses five subject areas: leadership, sales, operations, finance and customers. Most of what he says has been said before, however, he provides a solid and straightforward handbook to remind managers of what is essential and what is not. Each chapter provides a list of action steps and a summary of "very important lessons" that we think busy business readers will find convenient and helpful.
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