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Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations Hardcover – Sep 8 2009

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Product Details

  • Hardcover: 384 pages
  • Publisher: Pearson Prentice Hall; 1 edition (Sept. 8 2009)
  • Language: English
  • ISBN-10: 0137011709
  • ISBN-13: 978-0137011704
  • Product Dimensions: 15.7 x 3 x 22.6 cm
  • Shipping Weight: 658 g
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: #90,068 in Books (See Top 100 in Books)
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Product Description

From the Back Cover

"Leading at a Higher Levelmakes clear that respect and integrity aren't pleasant-sounding options; they are essential criteria for an organization's survival. As inspiring as it is instructive, this book belongs in every leader's core curriculum."

Warren Bennis, bestselling author ofLeadersandOn Becoming a Leader


"If you want to have a great company, you don't have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching."

Horst Schulze, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC


30 Years of Breakthrough Leadership Insights in One Extraordinary Book!


FromThe One Minute Manager®toRaving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people oriented, customer centered, and performance driven.


Now, in this fully updated edition ofLeading at a Higher Level, Blanchard and his colleagues bring together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line and make sure people know who you are, where you're going, and the values that will guide your journey.


Leading at a Higher Levelpresents the definitive discussion about using Situational Leadership® II to lead yourself, individuals, teams, and entire organizations. More important, you'll learn how to dig deep within, discover the personal “leadership point of view all great leaders possess, and apply it throughout your entire life.


For everyone who wants to become a better leader... any company, any organization, any area of life


Build an organization that “walks the walk on values

Eliminate the gap between your company's stated values and actual behavior


Serve your customers at a higher level

Deliver your ideal customer experience and create “raving fans


Coach to bring out everyone's best, from top to bottom

Create a coaching culture that boosts performance at every level



About the Author

Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager®, coauthored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.


Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.


This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.


Inside This Book

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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most helpful customer reviews

Format: Hardcover
Ken Blanchard's history in leadership development is remarkable. He's series of short and inspiring books like "The One Minute Manager," "Full Steam Ahead," "Gung Ho!," and "Raving Fans" are some of the best leadership/management books ever written. In "Leading at a Higher Level" many of these ideas come together to form a full length leadership book. The depth of content in this book is outstanding and includes, but is not limited to:
1. The Power of Vision
2. Customer Service (internal and external)
3. Empowerment
4. Situational Leadership II
5. Servant Leadership
6. One-on-one coaching

All of these topics and the book isn't 900 pages! It's a great read for new and experienced leaders, and is written in concise easy to read language. I highly recommend "Leading at a Higher Level" for any leader!
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Most Helpful Customer Reviews on (beta) 68 reviews
19 of 20 people found the following review helpful
Blanchard in a book Jan. 12 2011
By Amazon Customer - Published on
Format: Hardcover Verified Purchase
Imagine taking everything Ken Blanchard has ever written that was worth reading and put it in one book. That's what you have here. This is a gold mine. Regardless of who you lead (yourself, your family, your department, your company, your non-profit organization, your HOA, etc) this is the book for you!
18 of 22 people found the following review helpful
Good info, too many plugs for his other books Dec 26 2011
By Cynthia R. - Published on
Format: Hardcover Verified Purchase
There is tons of good information in this book, however I am baffled at the motives of the author(s) constantly referring/referencing/footnoting their own previously written books. In almost every chapter he refers to himself and co-authors in the third person ("As Ken Blanchard writes in ___ book".) It is very distracting to me and I can't determine if it is a shameless plug to sell you his other works or if it is some attempt at lending credibility to his point. If he wrote the previous book as an original idea, then he has no need to reference or quote himself. He makes excellent, thought-provoking points, but as Cynthia R. states in her book review, "Good info, too many plugs for his other books." (see how annoying that is)
10 of 13 people found the following review helpful
Great download! Aug. 10 2010
By Markg - Published on
Format: Kindle Edition Verified Purchase
I also had no problems downloading the free version of the entire book on the kindle app for my droid phone. This is a great reference for training and leadership--everything from leading yourself, teams, companies, and learning how to coach others, as well as yourself. The authors of the Blanchard companies cover it all here!
2 of 2 people found the following review helpful
Leadership must read. Nov. 2 2013
By punihele - Published on
Format: Kindle Edition Verified Purchase
I started reading this before I started a new job... was pleasantly surprised it's recommended reading for administrative positions. For those who want to take leadership (not to be confused with managing) to a new level.
2 of 2 people found the following review helpful
Great leadership book Jan. 9 2014
By Sean W. Egmon - Published on
Format: Hardcover Verified Purchase
If more leaders practiced what is in this book, more companies would be successful, more consumers would be happy with the companies they do business with and more employees would love their jobs.