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Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations [Hardcover]

Ken Blanchard

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Book Description

Sept. 8 2009 Leading at a Higher Level

From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and make sure people know who you are, where you're going, and the values that will guide your journey. From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout your entire life.


Frequently Bought Together

Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations + Trust Works! + The Secret: What Great Leaders Know -- And Do
Price For All Three: CDN$ 51.25

  • Trust Works! CDN$ 15.67
  • The Secret: What Great Leaders Know -- And Do CDN$ 17.41

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From the Back Cover

"Leading at a Higher Levelmakes clear that respect and integrity aren't pleasant-sounding options; they are essential criteria for an organization's survival. As inspiring as it is instructive, this book belongs in every leader's core curriculum."

Warren Bennis, bestselling author ofLeadersandOn Becoming a Leader

 

"If you want to have a great company, you don't have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching."

Horst Schulze, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC

 

30 Years of Breakthrough Leadership Insights in One Extraordinary Book!

 

FromThe One Minute Manager®toRaving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people oriented, customer centered, and performance driven.

 

Now, in this fully updated edition ofLeading at a Higher Level, Blanchard and his colleagues bring together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line” and make sure people know who you are, where you're going, and the values that will guide your journey.

 

Leading at a Higher Levelpresents the definitive discussion about using Situational Leadership® II to lead yourself, individuals, teams, and entire organizations. More important, you'll learn how to dig deep within, discover the personal “leadership point of view” all great leaders possess, and apply it throughout your entire life.

 

For everyone who wants to become a better leader...

...in any company, any organization, any area of life

 

Build an organization that “walks the walk” on values

Eliminate the gap between your company's stated values and actual behavior

 

Serve your customers at a higher level

Deliver your ideal customer experience and create “raving fans”

 

Coach to bring out everyone's best, from top to bottom

Create a coaching culture that boosts performance at every level

 

 

About the Author

Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager®, coauthored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.

 

Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.

 

This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.

 


Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.3 out of 5 stars  44 reviews
17 of 18 people found the following review helpful
5.0 out of 5 stars Blanchard in a book Jan. 12 2011
By Chris Jordan - Published on Amazon.com
Format:Hardcover|Verified Purchase
Imagine taking everything Ken Blanchard has ever written that was worth reading and put it in one book. That's what you have here. This is a gold mine. Regardless of who you lead (yourself, your family, your department, your company, your non-profit organization, your HOA, etc) this is the book for you!
17 of 21 people found the following review helpful
3.0 out of 5 stars Good info, too many plugs for his other books Dec 26 2011
By Cynthia R. - Published on Amazon.com
Format:Hardcover|Verified Purchase
There is tons of good information in this book, however I am baffled at the motives of the author(s) constantly referring/referencing/footnoting their own previously written books. In almost every chapter he refers to himself and co-authors in the third person ("As Ken Blanchard writes in ___ book".) It is very distracting to me and I can't determine if it is a shameless plug to sell you his other works or if it is some attempt at lending credibility to his point. If he wrote the previous book as an original idea, then he has no need to reference or quote himself. He makes excellent, thought-provoking points, but as Cynthia R. states in her book review, "Good info, too many plugs for his other books." (see how annoying that is)
8 of 11 people found the following review helpful
5.0 out of 5 stars Great download! Aug. 10 2010
By Markg - Published on Amazon.com
Format:Kindle Edition|Verified Purchase
I also had no problems downloading the free version of the entire book on the kindle app for my droid phone. This is a great reference for training and leadership--everything from leading yourself, teams, companies, and learning how to coach others, as well as yourself. The authors of the Blanchard companies cover it all here!
1 of 1 people found the following review helpful
5.0 out of 5 stars Excellent Resource Nov. 9 2012
By Steve B - Published on Amazon.com
Format:Kindle Edition|Verified Purchase
Blanchard's book is an incredibly well thought out resource. I have not only put key concepts in practice as the operations manager of our company, but I am now giving it to other key employees to read as a model for them to glean from. Far from pie in the sky, I found the concepts practical, useable, an actionable. While Blanchard's concepts are not the only one's we use, they are a basis for much of the change we've implemented. They have also helped me outside of business in the way I handle people and interact on a personal level.
6 of 9 people found the following review helpful
5.0 out of 5 stars Complete Kindle Edition Available for Immediate Download Aug. 9 2010
By David Witt - Published on Amazon.com
Format:Kindle Edition
I'm not sure what earlier reviewers were experiencing, but I was able to download the complete book. I read the original first edition of Leading At A Higher Level when it originally came out and I am really glad to be able to access the second edition as a Kindle download. Lots of great insight in here--especially appreciate the section on building trust through sharing your leadership point of view. Also enjoyed learning about the role that leadership plays in creating employee passion and customer devotion.

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