I've used other training videos before and was always satisfied with the information and also how that information was presented. I've been using these programs for years, but there are still some functions in them that I've never had the opportunity to use, but would still like to know, so I bought this DVD. If I had paid to go to a class where this man was the teacher, I'd have asked for a refund. He is, without a doubt, the most boring speaker I've ever encountered.! He speaks at such a slow pace, my cats could follow him! I have to pause frequently just to get the sound of his droning voice out of my head for a while. I skipped most of the very basic things, because, as I said, I've been using these programs for years; however, right in the middle of one of the basic data entry segments, he hit on something I've never had a chance to use, and, bam, he was in it and through it before I could hit the pause button! I am completely disappointed in this product so far. I also noticed when I took it out of the case for the first time, the DVD had smudges and some scratches on it. Not sure if I got a used one someone else returned or if it was just poor handling by whomever put it in the case, but I expected better. I was afraid it wouldn't work properly, but it did load without problem. A bargain isn't a bargain if it isn't good, and this isn't good in more ways than one.