From Library Journal
This book tells executives (and others) how to behave in business situations. Baldrige discusses traditional points of etiquette (e.g., making introductions and using proper forms of address), but also gives guidelines for other types of behavior, such as dressing appropriately and planning a meeting. The result is a comprehensive handbook on business manners which combines protocol with common sense. Baldrige, who revised The Amy Vanderbilt Complete Book of Etiquette and who served as Jacqueline Kennedy's chief of staff, writes in clear and entertaining fashion. This useful book deserves a place in most business and etiquette collections. Wendy Allex, Central Arkansas Lib. System, Little Rock
Copyright 1985 Reed Business Information, Inc.
--This text refers to an alternate
Ann Landers Letitia Baldrige...the premiere authority on etiquette in America today...whose books are considered gospel.Executive Book Summaries
Who should read this book? Anyone who mingles with other people.
Henry Kaufman internationally renowned economist and financial advisor Essential for all who aspire to move up the ladder...especially today, when business relations are more intricate and involve people not just on the local but the international level.American Bookseller
The first complete guide to manners at work shows people and companies how to perform flawlessly in every business situation.Time
America's leading arbiter of manners.