Vous voulez voir cette page en français ? Cliquez ici.

Sign in to turn on 1-Click ordering.
Amazon Prime Free Trial required. Sign up when you check out. Learn More
More Buying Choices
Have one to sell? Sell yours here
Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Letitia Balderige's New Complete Guide to Executive Manners [Hardcover]

Letitia Baldrige
3.6 out of 5 stars  See all reviews (8 customer reviews)
List Price: CDN$ 56.00
Price: CDN$ 35.11 & FREE Shipping. Details
You Save: CDN$ 20.89 (37%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
Only 1 left in stock (more on the way).
Ships from and sold by Amazon.ca. Gift-wrap available.
Want it delivered Thursday, September 18? Choose One-Day Shipping at checkout.


Amazon Price New from Used from
Hardcover CDN $35.11  
Join Amazon Student in Canada

Book Description

Oct. 12 1993
After sixteen printings in its first edition and two in this updated version, this bestseller remains America's most complete guide to the hidden asset that isn't taught in business schools -- the personal behavior that can make you or break you in today's competitive workplace. Letitia Baldrige takes the reader from the first interview and first day at work through all the complex knowledge we need to maneuver through the ranks and rise to the top.
* The ten major problems at work that never existed before, but which everyone from trainee to CEO must learn to handle today
* The twenty-four hallmarks of those who "work smart" today
* Which behaviors accepted a short time ago may spell disaster today
* The new codes concerning dress...language...socializing with colleagues...behavior when traveling and at conferences or meetings
* What degree of informality is acceptable today -- and with whom
* What you must know about the new manners relating to diversity...plurality...family values...sexual freedom...and substance abuse problems...about hiring and firing...and much more
* A total update on today's business entertaining, from lunch with a guest at your desk to planning parties for thousands
* Running meetings, from interoffice to international
* Corresponding in every form, from traditional to high-tech electronics...forms of address...Plus the hidden rituals of business life that a polished professional on the rise must learn to handle with poise and confidence
As life at work becomes increasingly pressured, everyone needs to know more about improving interpersonal relations. You'll learn exactly what to do, what to say, and how best to present yourself, from this extraordinary guide. Plus -- it's good reading!

Product Details

Product Description

From Library Journal

This book tells executives (and others) how to behave in business situations. Baldrige discusses traditional points of etiquette (e.g., making introductions and using proper forms of address), but also gives guidelines for other types of behavior, such as dressing appropriately and planning a meeting. The result is a comprehensive handbook on business manners which combines protocol with common sense. Baldrige, who revised The Amy Vanderbilt Complete Book of Etiquette and who served as Jacqueline Kennedy's chief of staff, writes in clear and entertaining fashion. This useful book deserves a place in most business and etiquette collections. Wendy Allex, Central Arkansas Lib. System, Little Rock
Copyright 1985 Reed Business Information, Inc. --This text refers to an alternate Hardcover edition.


Ann Landers Letitia Baldrige...the premiere authority on etiquette in America today...whose books are considered gospel.

Executive Book Summaries Who should read this book? Anyone who mingles with other people.

Henry Kaufman internationally renowned economist and financial advisor Essential for all who aspire to move up the ladder...especially today, when business relations are more intricate and involve people not just on the local but the international level.

American Bookseller The first complete guide to manners at work shows people and companies how to perform flawlessly in every business situation.

Time America's leading arbiter of manners.

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

Customer Reviews

3.6 out of 5 stars
3.6 out of 5 stars
Most helpful customer reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars fundamental social skills Dec 5 2001
My work centers on meeting and greeting people and getting people comfortable in interacting. This book is critical for those base social skills. I use the tips, strategies and ideas for helping emerging young adults network better.
For people that think it's only for diplomats, or that it's anti woman... I couldn't disagree more. The book shows your the formality in doing proper introductions--- people can choose to customize the intro to the situation!!! It gives you a high water mark to shoot at and no one ever complains about how formal I am in presenting one person to another.
I have recommended this book on multiple occasions. People that I admire most in social circumstances execute the fundamentals taught in this book.
Was this review helpful to you?
1 of 1 people found the following review helpful
By A Customer
Ms. Baldridge provides invaluable assistance on a wide range of issues in the modern office. Concise, practical hints that help the reader avoid making those mistakes that can derail the most promising career. From office romances to writing condolence letters; from accepted social practices in other countries to dealing with discrimination in the workplace, this book covers it all. This truly is the stuff they never taught you in business school...but should have! A reference book for every office library
Was this review helpful to you?
1 of 1 people found the following review helpful
This book was a disappointment in that it appears to be primarily aimed at high-level diplomats and/or very, very high level corporate people at the biggest corporations. It seemed pompous and snobbish and out of touch with real life situations outside of the diplomatic corp. I would not recommend it for the average Joe Business man who just wants to know the proper real-life etiquette in a majority of corporate environments today.
Was this review helpful to you?
1 of 1 people found the following review helpful
5.0 out of 5 stars An absolute must for anyone in any job! Sept. 28 1999
By A Customer
This is an excellent book, useful for anyone performing any activity in which they interact with others. Useful for businessmen, diplomats, lawyers, doctors... the works. The office etiquete it presents is useful for all levels: from high management to entry level.
Was this review helpful to you?
Want to see more reviews on this item?

Look for similar items by category