(Boosted the rating to 4 on October 27th, 2013 - see update below)
I am probably being a bit tough on only giving a 3 star rating on this product but here is why...
I have been testing Liftmaster's system against Insteon's system in my house as I'm trying to see which one I want to go with in the long run. I was very pleased with the ease of install for the Liftmaster system and using the MyQ feature to control my lights and garage doors. When I actually read and paid attention to the instructions, everything whent flawlessly with the set up. I still am blown away by being able to control the lights and garage door remotely from my iPhone! Pretty cool! I also like the option of receiving alerts when the garage door is opened or a light is turned on.
Here is where Liftmaster is behind its competition:
Other systems, including Insteon, have advanced features on their software that allow you to run scheduled events with their products. For instance, I have installed a Liftmaster wall switch to control my outside plug that I use for my Christmas lights. At this point I will have to manually turn them on and off from my iPhone rather than being able to set a schedule up to do that for me. Being able to schedule the on/off events would be very convenient. Insteon has this feature so it trumps Liftmaster in this area. (Maybe this feature will be available with Liftmaster before I actually put up my lights this year ;))
Other systems, including Insteon, have a really cool feature called "scene" where you can set up a bunch of events that are all initiated with one selection on your iPhone or even scheduled to occur at a specific time or upon a specific event. For instance, I could have a "scene" called "wake up" that turns on all the lights I use when I get up in the morning and prepare to leave for work. All these lights can be programed to turn off at a specific time; for example a few minutes after I leave.
Finally, one other area that Liftmaster has to do some catch up in is the number of different products that are offered with their system. Other systems, again including Insteon, have additional sensors such as motion sensors, door contact sensors, etc. that really expand the possibilities associated with home automation. This is an exciting field with almost limitless possibilities!
I would guess, or rather really hope, that Liftmaster is at this moment working on expanding their system. Maybe there is a major app upgrade just around the corner and some more gadgets in the works (?).
Liftmaster, give me expanded app features and a few more gadgets to tie into your system and I will gladly give you a FIVE star rating!
Let me end on a positive note... I think the Liftmaster hardware is excellent (especially the garage door controllers), the install was simple and the price of the system quite reasonable. I am eagerly awaiting (and hoping) for some upgrades to this system.
Update, October 27th, 2013
I just returned yesterday from my vacation home in Arizona. While there, I installed a couple of Liftmaster wall switches, a liftmaster gateway, and a new MyQ enabled garage door opener. Talk about ease of install and setup! I used the switches to control things that I didn't need on timers - a back yard flood light and the power outlet for my security camera. I also installed an Insteon system to control my garden lights, some indoor lights, motion sensors, and door open/close sensors. I went with the Liftmaster system for the two switches and the garage door because the set up was so easy and even thought they don't have the scheduling feature that Insteon has, they are just really dependable, quick to respond to my on/off commands, and never let me down (yet). The more I use Liftmaster's MyQ products, the more I love them! I have boosted my 3 rating to a 4 based on just how easy the system is to work with and how dependable it is. Still no 5 though until they upgrade their software to include scheduling.