Review
"An excellent guide! No book gives better easy-to-follow advice-complete with examples-on how to handle the fights that are bound to come up in the family in the office and elsewhere" --
Roger Fisher, Director Harvard Negotiation Project, Co-author of Getting to Yes
Book Description
Partners who fight can resolve their differences. Is this possible? Whether fights occur with your mate colleagues or children nationally renowned conflict-resolution consultant James L. Creighton Ph.D. shows us how-by applying 12 easy-to-use tools. When conflicts are not dealt with feelings get hurt and relationships can falter or worse...be destroyed. provides the most thorough and straightforward methods for bringing disputes under control and healing hurt feelings. Dr. Creighton identifies the five types of disagreements and specific steps to use for resolving each one. He continues with teaching us how to issue causing the conflict.