Part One: First Contact
1. People Power
2. First Impressions
Part Two: The 90-Second Land of Rapport
3. “There’s Something About This Person I Really Like!”
4. Attitude Is Everything
5. Actions Do Speak Louder Than Words
6. People Like People Like Themselves
Part Three: The Secrets of Communication
7. It’s Not All Talk—It’s Listening, Too
8. Making Sense of Our Senses
9. Spotting Sensory Preferences
10. Putting It All Together
