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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change Paperback – Jun 28 2012

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Product Details

  • Paperback: 502 pages
  • Publisher: Kogan Page; Third Edition edition (June 28 2012)
  • Language: English
  • ISBN-10: 0749464356
  • ISBN-13: 978-0749464356
  • Product Dimensions: 17.1 x 3.6 x 21.6 cm
  • Shipping Weight: 762 g
  • Amazon Bestsellers Rank: #182,060 in Books (See Top 100 in Books)
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Product Description


"A leader needs to understand change, and this monograph provides the resources and knowledge to ensure a successful change effort. ...Summing Up: Recommended. All readership levels." --CHOICE

Praise for previous editions:

"An ideal text for academics, professionals, and anyone in search of an introduction to change management." --T+D

"We recommend this to anyone charged with management organizational change, or even surviving it." --getAbstract

"Esther Cameron and Mike Green's objective is to help their reader understand "why change happens, how change happens, and what needs to be done to make change a more welcoming concept" by carefully reviewing a wealth of resources that provide models, tools, and techniques of organizational change. …[E]ach reader would be well-advised to absorb and digest the material and then select only what is most relevant to her or his own organization's specific needs, interests, objectives, and resources. …[T]heirs is a "what to think about" book, not a "how to do it" book. They focus their reader's attention on a wealth of options, resources, focal points, and references to consider. …Those who absorb and digest the material with appropriate care will also receive at least some assistance from Cameron and Green when designing and then launching change initiatives that are most appropriate to the needs, interest, resources, and objectives of their own organization." --Robert Morris 

"[A]n excellent compendium of change theory, practice and advice... [A] great tool to help create your own change process using the leading tools, techniques and theories." --Quality World

Business leaders, managers, HR departments, students, academics

Book Description

Update to a definitive and widely-taught text

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Most Helpful Customer Reviews on (beta) 7 reviews
2 of 2 people found the following review helpful
Making Sense of Change Management Sept. 22 2013
By Rose Mark - Published on
Format: Paperback Verified Purchase
Provided a good framework from which to work from regarding change:
* Types of change - wanted and unwanted, sudden e.g. death of a loved one, restructure resulting in redundancy
* The impact of change on people [including yourself] e.g. anger, grief, denial, resistance, acceptance, embracing the change
* Some good examples to demonstrate the change cycle process
* Tips on how to help yourself and others by recognising where you are at regarding change in your life
1 of 1 people found the following review helpful
an Indispensable Classic for Change Management Consultants Feb. 12 2015
By Zaher Alhaj Hussein - Published on
Format: Paperback Verified Purchase
Undoubtedly, Mike and Esther made great efforts to consolidate and refine many change management schools of thought and practices in one classic text, in an amazingly comprehensive and structured way. I do highly recommend this reference to anybody (novice or expert) who wants to know more or work professionally in this highly complicated and convoluted area: Organizational Change Management. The appeal of this book lies in its comprehensiveness, as it provides the full landscape of change management, instead of advocating or supporting one school without regards for others. The theoretical part of the book is highly refined and illuminating. The practical part is illustrating, although it was a bit rambling for me. Things I would like the book to contain in future editions are:
- The role of mindfulness programs in improving individual change.
- the Spiral Dynamics model of change (Don Beck and Chris Cowan).
- Prosci change management methodologies (e.g. Prosci 3-steps change management process, ADKAR Model, etc.).

All in all, it is one of the most insightful books that I have ever read.
3 of 4 people found the following review helpful
student review July 10 2013
By Gabriel Ho Riccardo - Published on
Format: Paperback Verified Purchase
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change is a well planned and executed text for both academics and practitioners. The book covers, with adequate depth, the human side of Change Management without ignoring the structural and technological dimensions. It is thought provoking for Masters level and doctoral students yet it is simple enough for undergraduate students
1 of 1 people found the following review helpful
Great overview Oct. 25 2014
By Maarten den Boer - Published on
Format: Kindle Edition Verified Purchase
Excellent book. Provides a good overview and interpretations of many change management methodologies and compares them. Last 2 chapters give good insight and ideas on how to manage complex change in times of trouble.
1 of 1 people found the following review helpful
Three Stars Nov. 29 2014
By Mohammed - Published on
Format: Kindle Edition Verified Purchase
I think the book can be organized in much better way, the style is boring.