About the Author
Richard G. Donovan is the Associate Dean of the Bachelor of Commerce program within the Faculty of Management at McGill University. He holds a B.Com with a Major in Information Systems and a Concentration in Marketing as well as a Certificate in Public Relations from McGill University. In addition, he has earned a Graduate Diploma in Instructional Technology from Concordia University. Prior to joining McGill in July 1997, he worked at a top Canadian life insurance company for 8 years, where he held positions such as Systems Consultant, Senior Training and Development Consultant, and Production Manager supervising a staff of eighteen. Since his arrival at McGill, he has won outstanding teaching awards and student life awards on nine occasions. Previously to being appointed Associate Dean of the Undergraduate Program in January 2001, Richard was the area coordinator for the Information Systems area. He continues to design and teach courses in the I.S. and Strategy areas. He teaches executives at both the International Masters Program in Practicing Management and at the McGill International Executive Institute. Richard works regularly as an information technology consultant for private industry and also sits on the advisory board of a dot-com company based in Montreal.
Alain Pinsonneault is the Imasco Professor of information sytems in the Faculty of Management at McGill University. He holds a B. Comm. from Concordia university, an M. Sc. in Information Systems from École des Hautes Études Commerciales de Montréal, and a Ph.D. from the University of California, Irvine. Prior to joining McGill University in June 1999, he was an Associate Professor at the École des Hautes Études Commerciales (Montréal) and the Director of the Ph.D. program. Alain Pinsonneault won the Doctoral Award of the International Center for Information Technology and MCI Communications in the U.S.A. in 1990 and was named the Person of the Week by La Presse newspaper in 1991. In 1993 he was named the most promising HEC graduate by the alumni, and in 1995, he won the Gaëtan Morin Award as the most promising young researcher at HEC. In 1997, he was awarded the CDROM-SNI Award for the best pedagogical material that used information technology at HEC. He has published papers in Management Science, Management Information Systems Quarterly, Information Systems Research, the Journal of Management Information Systems, Small Group Research, Organization Science, Decision Support Systems, and the European Journal of Operational Research.