- Paperback: 160 pages
- Publisher: FT Press; 2 edition (Jan 11 1987)
- Language: English
- ISBN-10: 0201088592
- ISBN-13: 978-0201088595
- Product Dimensions: 20.8 x 13.5 x 1.3 cm
- Shipping Weight: 159 g
- Amazon Bestsellers Rank: #1,148,044 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Product Description
A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.
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