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Managing Human Behavior in Public and Nonprofit Or [Paperback]

Robert B. Denhardt , Janet V. Denhardt , Maria P. Aristigueta P. Aristigueta

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Book Description

April 10 2012 141299165X 978-1412991650 3
The only text in management and organizational behavior to focus on public organizations, nonprofit organizations, and school systemsthis book fosters competency in critical management and leadership skills including communication, motivation, teamwork, group dynamics, and decision making. Cases, self-assessment exercises, simulations, and evaluative instruments provide students the opportunity to experience the applied side of theories and to learn both cognitively and experientially. The Third Edition covers recent developments in the field including the emergence of 'positive organizational behavior.' New to the Third Edition - Includes substantial new coverage of leadership and change, offering insights from new research on positive organizational change, appreciative inquiry, and large-systems change - Provides new material on many contemporary topics such as creativity and design thinking, performance management and evidence-based management, communications technologies, and conflict resolution - Extends the discussions on diversity to include both cross-cultural diversity and generational diversity issues.

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"Excellent in scope, approach and appeal." -- Nevin Smith 20111102 "This book is so practical and easy to understand. I have used this book for 4 years. I have changed books in other courses, but this one has worked so well I have not changed." -- Anne Swafford 20111102 "Based on over 34 years in the public sector, I find the text has presented the challenges in dealing with human behavior in a very valid and useful manner." -- Larry Bustetter 20111102 "The single most impressive aspect of this book is its focus on organizational behavior within the public and nonprofit sectors. Most organizational textbooks focus on the private for profit sector with an occasional reference to the public sector. This textbook makes the subject more relevant to the public administration or nonprofit management student." -- John J. Donohue 20111102 "I like the book's action science approach to the topic. I teach experientially. I link this to organization learning models. So this book is a perfect format for me." -- Nancy Adams 20111102

About the Author

Janet V. Denhardt is Professor of Public Administration in the School of Public Affairs at Arizona State University. Her teaching and research interests focus on organization theory, organizational behavior, and leadership. Her most recent book, The Dance of Leadership, was preceded by The New Public Service, Managing Human Behavior in Public and Non-Profit Organizations and Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service. Prior to joining the faculty at Arizona State, Dr. Denhardt taught at Eastern Washington University and served in a variety of administrative and consulting positions.

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most Helpful Customer Reviews on (beta) 4.1 out of 5 stars  9 reviews
1 of 1 people found the following review helpful
4.0 out of 5 stars Rating Robert Denhardt's Managing Human Behavior in Public and Nonprofit Organizations Nov. 19 2012
By D Dominguez - Published on
Great book to support MPA Program. Easy to read and understand concepts. I would recommend even as a reference book.
1 of 1 people found the following review helpful
5.0 out of 5 stars Perfect Oct. 30 2012
By Amira S. - Published on
Format:Paperback|Verified Purchase
I am very pleased to say that this item was listed as new and came to me new. It was in perfect condition. The book itself is filled with so much information. I am using it for a class and it is really informative and helpful.
3.0 out of 5 stars Three Stars July 14 2014
By Theresa Calhoun - Published on
Format:Paperback|Verified Purchase
This book made it hard to concentrate and read with all the writing and underlines.
4.0 out of 5 stars This one's a keeper June 19 2014
By Hiking Dog - Published on
Format:Paperback|Verified Purchase
This is one of three books in a public administration class this quarter that I plan to keep. It tries to cover a huge swath of theories and this is at the expense of a more refined discussion. However, I see this book more as a starting point for readers to learn about organizational behavior.
5.0 out of 5 stars Easy Reader Feb. 19 2013
By Joy Manning - Published on
Format:Paperback|Verified Purchase
Large print, easy to read. Interesting read.
Clearly covers the topics we discussed in class.
Clearly identifies what type of manager you will be,
very helpful and easy to understand.
Seriously very interesting....

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