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Itil V3 Malc Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the Itil V3 Managing Across the Lifecycle Exam [Paperback]

Ivanka Menken , Tim Malone , Gerard Blokdijk

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Book Description

March 1 2009
This self-study exam preparation guide for the ITIL V3 Managing Across the Lifecycle certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided.

Can you imagine valuing a book so much that you send the author a "Thank You" letter?

Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above.

This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Managing Across the Lifecycle exam on your FIRST try.

Done the ITIL V3 Managing Across the Lifecycle course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Managing Across the Lifecycle Exam.

Product Details

  • Paperback: 184 pages
  • Publisher: Emereo Pty Ltd (March 1 2009)
  • Language: English
  • ISBN-10: 1921573929
  • ISBN-13: 978-1921573927
  • Product Dimensions: 29.5 x 20.9 x 1.9 cm
  • Shipping Weight: 467 g
  • Amazon Bestsellers Rank: #998,537 in Books (See Top 100 in Books)

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Customer Reviews

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 1.6 out of 5 stars  5 reviews
4 of 4 people found the following review helpful
1.0 out of 5 stars Very, very disappointed in this book Aug. 17 2010
By JoeB - Published on Amazon.com
Format:Paperback|Verified Purchase
The book was of no value to me in preparing for the Managing Across the Lifecycle (MALC) exam. The book is essentially 100 pages of bulletized lists of data without context - providing little organization or insight. The numbered format of the sections (e.g., 2.18 Basic Concepts) is worthless because the author or editor often omits numbering major heading divisions. Even worse, the headings in the Table of Contents do not agree with the book contents. In fact, the only page and headings consistent with the TOC is page 1. This was truly a total waste of my money.
3 of 3 people found the following review helpful
2.0 out of 5 stars Recap of Lifecycle. Not a good overview of Service Capability. Jan. 13 2010
By TennisFan - Published on Amazon.com
Format:Paperback|Verified Purchase
This book is either dated or totally off. Does not cover the four perspective of Service Capability.
Also, the table of contents and the chapter numbers are totally off. I can understand notes for study, but if anyone is selling a book for $30, it must at least be reviewed before print.

I give it two stars because the book does explain Service Lifecycle.
2 of 2 people found the following review helpful
2.0 out of 5 stars For this difficult course. Author needs a course in spelling. July 5 2011
By P. Moran - Published on Amazon.com
Format:Paperback|Verified Purchase
The test that this book is trying to prepare you for is rather difficult. Made even more difficult by the regular spelling errors. I will update this review if I manage to pass the test.
1 of 1 people found the following review helpful
2.0 out of 5 stars Flawed, but might serve a useful purpose. June 8 2012
By Mac7 - Published on Amazon.com
Format:Paperback|Verified Purchase
First the flaws: The book has the look and feel of being written in two days by someone who was eating sandwiches and playing solitaire at the same time. There are dozens of typos and the formatting is terrible. It provides very few additional insights, may not be complete, and as others mentioned, does not include 2011 updates. At $30 a pop, these guys are making a killing on this book. (I haven't taken provided test yet, so cannot comment on it yet.)

As for the positives: It is essentially a 120-plus page cheat sheet for MALC - all (or most) of the key ideas and bulleted lists from the MALC exam learning objectives consolidated in one place. If like me you are too lazy to copy or type up all of this yourself, and/or can't stand flipping all through the core books or class manuals, this book is a Godsend. Yes I could have written it better myself, but I'd rather spend my time studying than typing! There's no way I would depend on this 100%, but it a really good start on my study notes.

I take MALC in two weeks and will try to let you know if it helped.


Quick Update - 6/9/2012: I took 2011 MALC exam last week and passed, but can't say this book helped much so am lowering my rating to a two star. The practice questions at the end, which were the main point for me buying htis, were pretty flakey and dissapointing. They mimiced the real questions but were not nearly as well though out. Also, the actual MALC test didn't really lend itself to memorizing and studying lists, which is all this book is good for. Instead, I would recommend gettin the official pocket guides and reading them all cover to cover. Good luck!
1.0 out of 5 stars Lousy bait & switch Aug. 7 2013
By Ron P - Published on Amazon.com
Format:Paperback|Verified Purchase
The book seems to be appropriate - right scope to help study for the final ITIL Intermediate Exam. The challenge is the book doesn't exist - a published version is not available. It's not available from Amazon, Barns & Noble or the publisher. If the book is not available, it should not be posted for sale.
I'm reviewing a book I purchased but never received because "unfortunately it is not available from the publisher". Crazy...

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