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Clear yet comprehensive, Managing Performance in Turbulent Times eliminates complex jargon and reveals what it takes to be an effective, modern-day manager. Offering expert know-how, this timely book equips you to map your future progress to help your business perform, even under the most difficult conditions. Keeping three ideas in mind—leveraging the tools that are working, simplifying the model, and making the content readable for managers—this book makes the management process much easier to maneuver and maintain.
Streamlining the process of executing on strategy to bring tangible results to any organization, Managing Performance in Turbulent Times looks at:
The importance of adaptability to changein today's business environment
The emergence of turbulence today
The environmental turbulence facing organizational systems
A streamlined execution process to improve business results
The tools and techniques emerging to help your business not only endure, but thrive, in turbulence
Highlighting a completely new approach to performance management, the authors introduce their unique PM4TE model, specifically engineered for use in turbulent settings where simplicity, speed, and adaptability are at a premium. Coupling the best ideas in performance measurement with the challenges of turbulent environments, the PM4TE model is an effective complement to your existing performance management initiatives.
Tried-and-true performance management approaches and management responses now have limited efficacy. Together with a companion website offering tools, checklists, and templates, this essential resource illuminates the key points necessary for your management success. An indispensable tool for managers interested in taking any business to new heights, Managing Performance in Turbulent Times explains how you can get a leg up on the competition and advance your organization.
"In a business environment in which variability and change are the new norms, traditional static business models and performance measurement systems are no longer adequate. Barrows and Neely provide a comprehensive, proven process for measuring and managing performance in turbulent environments that moves beyond existing performance measurement frameworks to encompass the dynamic management of the entire business execution cycle."
—Christopher D. Ittner, Ernst & Young Professor of Accounting, The Wharton School, University of Pennsylvania
"Performance management in a high-tech company is an ongoing battle of trying to stay ahead of tomorrow's market while delivering today's results. The PM4TE process ensures the right focus is maintained on the critical aspects of performance management that enable successful execution of both."
—Rick Reidy, Chief Executive Officer, Progress Software
"Managing Performance in Turbulent Times provides the right approaches to improve the way strategies are modeled, projects are managed, progress is monitored, and decisions are made in today's dynamic and uncertain environment. The approaches are highly adaptable and can be applied in any organization to get rapid results."
—Dr. Mark L. Frigo, PhD, CPA, CMA; Distinguished Professor of Strategy and Leadership; Director, Strategic Risk Management Lab, Kellstadt Graduate School of Business, DePaul University; and author of Driven: Business Strategy, Human Actions, and the Creation of Wealth
"We use the PM4TE process at Hubbell Lighting to focus our management team's attention on the critical objectives, performance metrics, and projects that drive our business. In an industry environment where the speed of change is increasing rapidly and competition is globally intense, we've been able to successfully adapt our organization and deliver valuable results."
—Scott H. Muse, President, Hubbell Lighting