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Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing [Paperback]

Rex Black
5.0 out of 5 stars  See all reviews (3 customer reviews)
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Book Description

July 27 2009 0470404159 978-0470404157 3

New edition of one of the most influential books on managing software and hardware testing

In this new edition of his top-selling book, Rex Black walks you through the steps necessary to manage rigorous testing programs of hardware and software. The preeminent expert in his field, Mr. Black draws upon years of experience as president of both the International and American Software Testing Qualifications boards to offer this extensive resource of all the standards, methods, and tools you'll need.

The book covers core testing concepts and thoroughly examines the best test management practices and tools of leading hardware and software vendors. Step-by-step guidelines and real-world scenarios help you follow all necessary processes and avoid mistakes.

  • Producing high-quality computer hardware and software requires careful, professional testing; Managing the Testing Process, Third Edition explains how to achieve that by following a disciplined set of carefully managed and monitored practices and processes
  • The book covers all standards, methods, and tools you need for projects large and small
  • Presents the business case for testing products and reviews the author's latest test assessments
  • Topics include agile testing methods, risk-based testing, IEEE standards, ISTQB certification, distributed and outsourced testing, and more
  • Over 100 pages of new material and case studies have been added to this new edition

If you're responsible for managing testing in the real world, Managing the Testing Process, Third Edition is the valuable reference and guide you need.


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Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing + A Practitioner's Guide to Software Test Design + Lessons Learned in Software Testing: A Context-Driven Approach
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  • A Practitioner's Guide to Software Test Design CDN$ 76.48

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For a practical guide to software testing, readers can look to Rex Black's Managing the Testing Process, a compendium of real-world advice on managing software testing successfully. It is a veritable hodge-podge of sample test documents and is filled with recommendations from an old hand at test management.

Early sections examine the design of test plans, along with strategies for assessing and prioritizing risk as well as catching bugs through effective testing. Sample case studies include a network hardware device and a Java word processor.

Throughout this book, a variety of documents (including Excel spreadsheets and Access databases) are presented to get you started on your own testing projects. (Though reproduced here in truly microscopic print, all sample documents are included on the accompanying CD-ROM.) The book also looks at metrics for measuring the performance of your testing operation.

Managing the Testing Process shows how a bug-tracking database is the most effective model for managing the testing cycle. This book is chock-full of advice on testing management. The author also presents dozens of tips for succeeding in the software Q/A job market.

Sections on designing a lab and staffing it, including a valuable discussion on when to use consultants and when to outsource testing, provide a practical guide to today's testing management. After an introduction to working with other players in today's software organizations, a final chapter looks at managing testing across different locations.

Many developers spend time in Q/A as a stepping stone to careers in software design. And as the author points out, the job of test engineer is growing in popularity. Read this book to find out the often harsh realities of software testing along with strategies for improving the effectiveness of your software testing team. --Richard Dragan --This text refers to an out of print or unavailable edition of this title.

From the Back Cover

Proven tips and tools for building and executing an effective test project

Earlier editions of this book have helped test managers around the world to develop essential tools and apply them to successful test project management. In this third edition of his bestseller, Rex Black shares lessons he has learned in the decade since the first edition came out and provides a thorough review of the latest tools and resources, making this book even more valuable.

A structured test operation is planned, repeatable, and documented, but preserves creativity and flexibility in all the right places. Rex Black teaches you to develop models for understanding the meaning of the myriad data points generated by testing. Then you can effectively manage what is often a confusing, chaotic, and change-ridden area of the project, building an effective and efficient test organization. You will learn about:

  • Building a business case for solid testing
  • Mastering Agile testing challenges, applying risk-based testing, and managing distributed and outsourced testing

  • Understanding and adapting the new IEEE 829 standard

  • Building a high-performance test team using skills management, training, and certification

  • Building and managing an effective test organization, explained with plenty of real-world examples, exercises, and solutions


Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most helpful customer reviews
5.0 out of 5 stars Management Emphasis Sep 10 2002
By A Customer
Format:Paperback
This is the only book on testing that I have found that concentrates on the management tasks associated with the testing process. Rather than just the mechanics of testing, the book covers everything from establishing and funding test teams to coordinating corporate responses, from developing plans to assuring that they succeed. Just the guide that IT managers need.
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5.0 out of 5 stars Even Better Than the First Sep 10 2002
By A Customer
Format:Paperback
I have the first edition of Black's book, and it is great. But this edition is even better. You can tell that he has real-world experience to back up his claims. The tools and templates that he presents for managing test projects really work. The best testing book around.
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Format:Paperback
The approach and techniques given in this book will get the new test manager and his or her team quickly started with basic techniques for managing testing. The key strengths of this book include:

(1) Instructions for developing test plans, and associated test cases and reports - the material is fairly basic, but complete and consistent with good practices.

(2) An excellent discussion of, and advice for, effective management of a test team, setting priorities and managing budgets.

(3) Practical advice for setting objectives and scope within the testing process.

While this book will give the in-the-trenches test professionals a view of the 'big picture', it's more suited to managers and QA leads who are seeking guidelines for establishing the foundation of a test process, and who want to quickly implement standards for test documentation and a workflow. The book's accompanying web page provides over 50 templates, case studies and tools that can be downloaded and immediately used within your organization. In addition, the website contains a small (but growing) collection of articles, presentations and links that augment the material in this book.

Although there are a handful of other books on test management that are equal to this one, each has strengths and weaknesses - but all provide sound advice and a structured approach to managing the test process. This particular book's strengths include the downloadable documents that will save much time and effort, and the straightforward approach to basic test management. If you are trying to get a basic test process in place you won't go wrong if you select this book.

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