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Marketing Your Services: A Step-by-Step Guide for Small Businesses and Professionals
 
 

Marketing Your Services: A Step-by-Step Guide for Small Businesses and Professionals (Hardcover)

by Anthony O. Putman (Author) "NO matter how well you have done or how positive your mental attitude, you nonetheless have only so much time, money, prestige, creativity, energy, and..." (more)
5.0 out of 5 stars  See all reviews (6 customer reviews)
List Price: CDN$ 53.99
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Product Description

Product Description

Marketing Your Services You may be one of the best doctors, consultants, accountants, caterers, or investment advisors around, but when it comes to marketing your service, you may also be the first one to admit, "I don't know what to do." Now, here's a book that shows you, step by step, how to market your services--painlessly, confidently, profitably. Marketing Your Services shows you:
* How to define and promote your services to the right market
* How to differentiate your business from other similar businesses
* How to price and package your services
* How to turn qualified prospects into customers and build long-term relationships with clients
"This is the best book I have seen about Marketing--making your mark in a way that hits the mark. You will be provoked, persuaded, and pleased by this guidebook for painless marketing mastery." --Chip R. Bell Author, Service Wisdom "Simply put, this is the most useful book on marketing for service firms I know of. It is also the best written. Read it." --Clay Carr Author, Front-Line Customer Service "An excellent guide to the marketing maze for any small business that wants to get a firm handle on just what service they provide, and learn how to enjoy making money doing it." --Martin T. Cannon Director, Paper Product Development The Procter & Gamble Company


From the Publisher

How to market your services, whether you are a small-business owner looking for increased sales or an independent professional seeking new clients. Shows how to define specific markets, focus advertising efforts there profitably, and differentiate your business from others in the public eye. Also discusses how to price services, ``package'' your product, turn prospects into customers, and develop and use advertising.

Inside This Book (Learn More)
First Sentence
NO matter how well you have done or how positive your mental attitude, you nonetheless have only so much time, money, prestige, creativity, energy, and opportunity (to mention only a few of your resources). Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

6 Reviews
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Average Customer Review
5.0 out of 5 stars (6 customer reviews)
 
 
 
 
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Most helpful customer reviews

 
5.0 out of 5 stars Highly recommended, Feb 7 2005
By Doug H (Vancouver, British Columbia Canada) - See all my reviews
I read lots of business start-up books since I help people start successful businesses for a living. Finding a book written by someone who has something new to say is rare. This is a book which is not just a recycle of someone else's work.

Most books are written for product-based businesses so the 4 p's of marketing are applicable, but service businesses are really different. You can't taste, touch, or otherwise inspect a service before you buy.

Putman's chapter on pricing justifies the price of this book by itself. The book is also helpful in dealing with price objections, a critical part of any business. While it's pricing component is not new, the method provides a great baseline for your business.

I particularly liked the method by which Putman helps entrepreneurs creates benefit statements. People don't buy based on a feature list.

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5.0 out of 5 stars If you are a Professional / Small Business: seek no more, Mar 13 2000
By P. L. Jansen "Wholebraining the Universe" (Woerden, the Netherlands) - See all my reviews
(REAL NAME)   
Simple, straithforward and to the point (hitting the mark). Good advice that does not just sound good, but is being presented in a very practical hands-on way. Very well written, very practical to implement (take your own step-by-step actions). A definite good buy and destined to become a classic.
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5.0 out of 5 stars One of the best, if not THE best books on marketing services, Mar 16 1999
By Robert Middleton (Boulder Creek, CA United States) - See all my reviews
(REAL NAME)   
Of all the books I've read on "Marketing Your Services" this has to be the best. The reason is that Putman gives the most comprehensive, in-depth and holistic view of marketing I've ever seen in print. He looks at marketing your services not as a chore you need to get through but as a fun and challenging activity to improve the success of your business. Everything is covered here, from finding your niche to taking care of clients. The style is fun and informal and includes many stories and real life examples. This is a "must have" book if you want to attract new clients.
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Most recent customer reviews

5.0 out of 5 stars Don't leave home without this book, if you're a consultant!
This book is a classic for us consultants...probably also for others, but it's consultants I worry about. Read more
Published on Mar 1 1999 by Kathleen Dannemiller

5.0 out of 5 stars THE book for people who need to market but hate huckstering.
This is the ideal book for professionals who know they need clients but have always thought of marketing as trickery and manipulation. Read more
Published on Jun 30 1998 by joej@mcs.com

5.0 out of 5 stars This book does for marketing what a LASER does for light!
Putman has crystallized the essence of what it really takes to build a business successfully. There's no academic hype or muddle, just delightfully practical insights you can... Read more
Published on Jul 26 1997

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