If you're in charge of Unified Communications (UC), this book is for you. Covering Microsoft Lync Server 2010 in detail, this practical guide shows you how to harness Lync's new capabilities and streamlined tools to simplify the implementation of UC across your business, large or small. From handling installation, remote access, and security to coordinating video chats, VoIP, social media, web conferencing, and more, you'll find a wealth of information and real-world examples on how to get the very most out of this high-demand UC technology.
Mastering Lync fundamentals such as tools, standards, protocols, and security
Planning deployment, implementing, and handling upgrades from Office Communications Server
Managing with Lync Control Panel and PowerShell
Setting up Role-Based Access Control (RBAC)
Monitoring, archiving, and troubleshooting
Getting started with Telephony, connecting to the PSTN, and deploying your own conference bridge
Integrating with Exchange, SharePoint®, and Group Chat as well as other non-Microsoft hardware and software products such as Gateways, PBXs, and other IM clouds
Learn How to Plan, Install, Configure, and Troubleshoot Lync
Understand All Client, Server, and Voice Features
Coordinate Web and Video Conferences, Enterprise Telephony, and Desktop Sharing
Find Invaluable Examples of Actual Lync Deployments
Leverage Lync Server 2010 Mobility Service and Lync Mobile Clients
Keith Hanna, Microsoft Certified Master for Microsoft Office Communications Server (OCS), is a Senior Consultant with Microsoft Consulting Services. He has been working with OCS and Lync since before they launched and has been involved with some of the world's largest deployments. He also develops content for the Microsoft Lync Ignite training series with Microsoft TechNet and has contributed to the Lync Resource Kit.