Vous voulez voir cette page en français ? Cliquez ici.

Have one to sell? Sell yours here
Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Messages: The Communication Skills Book [Hardcover]

4.8 out of 5 stars  See all reviews (6 customer reviews)

Currently unavailable.
We don't know when or if this item will be back in stock.


Amazon Price New from Used from
Hardcover --  
Paperback --  

Product Details

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

Customer Reviews

3 star
2 star
1 star
4.8 out of 5 stars
4.8 out of 5 stars
Most helpful customer reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars Communication Skills Everybody Should Have Jan. 29 2002
The authors have created a very in depth but easy to read psycho analysis of poor communication skills and ways for individuals to help themselves change their attitude and methods of communicating with others.
Listening is probably the most important skill of communication that most of people lack. Many do not even think of listening as communication. I was guilty of trying to ancticipate or guess what the other person was going to say, already working out my reactive answer and therefore not hearing the last half of the conversation. It takes a bit of self control and discipline to be able to really listen.
People have a habit of not coming to the point for fear of being rejected or hurting the other persons feelings. The person giving the message learns how to take the sting out of the message by not blaming or accusing but still being direct. It is a different way of wording your sentences but I was amazed at the way this technique can defuse a tense situation.
If you find that you are sometimes missunderstood or fear of the reaction from telling your boss, wife, girlfriend or work colleague what you really think, then I would highly recommend purchasing this book. It is a great book for everybody.
Was this review helpful to you?
5.0 out of 5 stars Very good book on communication Dec 10 2002
By A Customer
This book briefly discusses important aspects of communication; including proper listening and getting your message through without noises or communication blocks that hinder the communication process. Besides, it describes how to communicate with your mate, children and how to improve your assertiveness.
The discussion is concise, but the important aspects are very well discussed. This a very valuable book that should be read by everybody who has any concern about achieving a better communication.
Was this review helpful to you?
5.0 out of 5 stars Simple but effective; good for all ages Oct. 25 1999
By A Customer
This is a self-help book that cuts through all the big words and psychological concepts and gets immediately into helping you change. There is something for everybody here -- parents, teens, managers, and children. Their explanations of screwed up communication patterns are concise and their "solutions" are elegant. One of the few self-help books I have bothered to keep on my bookshelve. Worth every penny.
Was this review helpful to you?
Want to see more reviews on this item?

Look for similar items by category