1. The deliver phase; 2. The test in the large stage; 3. The rework stage; 4. The release stage; 5. The assess stage; 6. The maintain and support phase; 7. The support stage; 8. The identify bugs and enhancements stage; 9. Managing object-oriented projects; 10. Introducing the OOSP into your organization; 11. Parting words; Visual glossary; Positions; Index.