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Miss Muriel and Other Stories [Paperback]

Barbara Smith


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Book Description

April 1989 Black Women Writers Series
Cleveland-based manufacturer Lincoln Electric has thrived for more than a century. It survived two World Wars, the Great Depression, the decline of industrial America, and the recent credit crash with impressive profits. While factories across the Midwest fired employees and shuttered their doors, Lincoln Electric fulfilled its promise of “Guaranteed Continuous Employment,” a company pledge to avoid layoffs for economic reasons. By promoting loyalty, trust, and flexibility, Lincoln Electric has built a company of committed, hard-working employees and a reputation of excellence.<p> In this insightful and spirited investigation, journalist Frank Koller digs deep into Lincoln Electric’s inner workings—revealing surprising lessons about what happens when managers view their employees as valued assets rather than costs.
--This text refers to an out of print or unavailable edition of this title.

Product Details

  • Paperback: 305 pages
  • Publisher: Beacon Pr; Reprint edition (April 1989)
  • Language: English
  • ISBN-10: 0807083119
  • ISBN-13: 978-0807083116
  • Product Dimensions: 19.8 x 13.5 x 2.8 cm
  • Shipping Weight: 295 g

Product Description

Review

Norman A. Berg, Professor of Business Administration, Harvard Business School
“Frank Koller has done a remarkable job of presenting both an economic and a moral argument for the value to society of the unusual policies followed with great success by Lincoln Electric for over a hundred years. The book is excellent in both the historical overview and the numerous interviews with current and past employees. There is much that modern management can learn about the benefits to employees, customers, shareholders, and communities by examining the role of the ‘old fashioned’ culture of Lincoln Electric.”

Thomas A. Kochan, George M. Bunker Professor of Management and Co-Director, MIT Institute for Work and Employment Research
“A timely book, well researched and well written. Business, labor, and government leaders would do well to read Spark as they search for more equitable and sustainable principles for rebuilding trust in management, and getting compensation once again growing in tandem with productivity and profits.”

Publishers Weekly
“A fascinating glimpse into this remarkable yet, in many ways, ordinary organization, which survives, even thrives, in a sunset industry where overseas outsourcing is the norm.... Instructive and heartening, this book offers a proven model for companies that not only want healthy bottom lines but also satisfied, dedicated employees”

Richard Freeman, Professor of Economics, Harvard University “In a time of recession, massive layoffs, and Wall Street bailouts, Spark tells the remarkable story of the better side of American capitalism: Lincoln Electric, the billion dollar manufacturer that succeeds by treating its employees the right way. This book should be required reading for everyone who wants to make the economy work for us all, from the President and his economic advisors to business leaders and employees everywhere.”

Harvard Business Review
“A fascinating depiction of a rare human resource practice in a company with a long and hearty track record—food for thought for the rest of us.”

Wall Street Journal
"Striking … against the backdrop of the layoff mania that has claimed more than eight million American jobs since late 2007.”

Akron Beacon-Journal
“Koller offers a fascinating insight into a singular operation that may be an alternative for layoff-plagued America.”
--This text refers to an out of print or unavailable edition of this title.

About the Author

<b>Frank Koller</b> covers the workplace for the Canadian Broadcasting Corporation. Over a twenty-seven-year career with CBC, he has worked and lived around the world as a foreign correspondent, including seven years in the United States. He holds a Master’s Degree in Engineering from the Massachusetts Institute of Technology. He lives in Ottawa. --This text refers to an out of print or unavailable edition of this title.

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.5 out of 5 stars  4 reviews
3 of 3 people found the following review helpful
5.0 out of 5 stars Remarkable Storytelling April 16 2009
By RYCJ - Published on Amazon.com
Format:Paperback|Verified Purchase
The New Mirror was my favorite. The `dun, dun, dun' start and the ending was absolutely exceptional! To start and end the way this one did, which included thought-provoking messages, none more stirring than`our folks' gracefully (and I point this out respectfully) learning to live a lie, truly is to be commended. Here's where I, too, learned both the rewards and sacrifices of retaining dignity.

Other stories that resonated were The Migraine Workers, Mother Africa, and The Necessary Knocking on the Door. Miss Muriel (the short story, that being) initially threw me for a loop... until I got to the end... as was the case for all the stories, where each time I was left with the "wow" factor.

The descriptiveness of the characters and potent settings were handled so skillfully quiet that there is no denying Miss Muriel and other stories are nothing short of "Phenomenal!"
1 of 1 people found the following review helpful
4.0 out of 5 stars Good Jan. 25 2013
By Big Sistah Patty - Published on Amazon.com
Format:Paperback
I was turned on to Ann Petry by accident. I first read the Street. I loved the book and could absolutely relate to it as a Black American woman. So naturally, I thought I should read her other works. I like this book. The story that resonated with me the most was The Winding Sheet. A black man who is abused by the white world and comes home to abuse the one he loves, becaue he is powerless. His anger and powerless doesn't make him strike out at his enemy, but the one he loves. I see it every day in real life.
5.0 out of 5 stars Ann Petry Feb. 17 2014
By DOREEN D HUNTER - Published on Amazon.com
Format:Paperback|Verified Purchase
Fun entertaining reading. Ann Petry sets the stage so well that the story magically becomes three dimensional. Excellent writer !
4.0 out of 5 stars Lives of quiet desperation... Nov. 4 2013
By A. ANDERSON - Published on Amazon.com
Format:Paperback|Verified Purchase
The short stories in this book reveal a side of Petry that I found refreshing, unlike her harsh, urban and more successful novel The Street.

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