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Mystery Shopping Made Simple
 
 

Mystery Shopping Made Simple (Paperback)

de Ilisha Newhouse (Author) "Mystery shoppers are also known as secret shoppers, service evaluators, consumer researchers, customer service researchers, auditors, scouts, or market research/evaluators ..." En savoir plus
4.1étoiles sur 5  Voir tous les commentaires (15 évaluations de client)
Prix éditeur: CDN$ 18.95
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Descriptions du produit

Product Description

How to start a new career as a mystery shopper--immediately!

"Mystery shopping ranks among the most popular not-for-credit evening courses, rivaling computer-skills and wine-tasting classes."
--The Seattle Times

In Mystery Shopping Made Simple, you will learn to take advantage of the mystery shopper opportunities available in virtually every city in the United States and abroad! Successful mystery shopper and a leading industry authority, Dr. Ilisha Newhouse tells you how to break into the business and find the kinds of mystery assignments you want, in apparel, auto repair, real estate, restaurants, hotels, and many other industries. Step-by-step, she shows you how to:

  • Connect with the mystery shopping companies in their areas
  • Create shopping presentations and fill out evaluation forms
  • Comply with all industry-related business law
  • Prepare for KASST, a Mystery Shopper Certification test offered by the National Center for Professional Mystery Shoppers


From the Back Cover

TAKE THE MYSTERY OUT OF ONE OF THE WORLD'S

BEST KEPT AND MOST PROFITABLECAREER SECRETS

People across the country are earning a healthy living doing things most of us do every day--eating, shopping, even relaxing. They're known as mystery shoppers, and you can be one of them. What is mystery shopping? It's when companies hire you to assess their products and services. And aside from the wonderful fringe benefits--gratis dining, no-expense vacations, and free car rentals--you get paid for it. Mystery shoppers are used in virtually every city in the United States, by almost every industry, from gas stations to five star hotels to upscale clothing stores. In Mystery Shopping Made Simple, leading mystery shopping authority Dr. Ilisha Newhouse, shows how to break into this lucrative career, with an approach based on her popular "How to be a Mystery Shopper" course. You'll learn how to:

  • Connect with mystery shopping companies
  • Find the kinds of assignments you want
  • Create shopping presentations and fill out evaluation forms
  • Prepare for KASST, the Certification test offered by the National Center for Professional Mystery Shoppers
  • And much more

Whether you're in the market for a full-time career or are looking to supplement your income--or you just want to enjoy the freebies--this book can help you go from a zero investment to thousands of dollars a year and beyond.


Dans ce livre (les détails)
First Sentence
Mystery shoppers are also known as secret shoppers, service evaluators, consumer researchers, customer service researchers, auditors, scouts, or market research/evaluators. Lire la première page
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Plat recto | Droit d'auteur | Table des matières | Extrait | Index | Plat verso
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L'avis des consommateurs

15 évaluations
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Évaluation du client type
4.1étoiles sur 5 (15 évaluations de client)
 
 
 
 
Partagez votre opinion avec les autres clients:
Commentaires client les plus utiles

 
2.0étoiles sur 5 too expensive and again only for US cities!!!, Janv. 8 2005
Par Un client
obviously I was not happy with my purchase with this tutorial that I bought with the accompanying book. I plan on working in Canada, not the US so this book is all wrong. Different laws completely. Nothing in here is for Canada. Shame on me for wasting over $50 for this book, especially when it says in its description it is for US cities. just be aware of that. it will waste your time and money.
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3.0étoiles sur 5 missing information, Janv. 8 2005
Par Un client
everything in here applies only to getting a job in the U.S.
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4.0étoiles sur 5 Good book, great industry., Juil 14 2004
Par Un client
This book is very informative and I can attest to most of its accuracy. I have been mystery shopping for National Shopping Service for years and love it. They have some really fun mystery shopping opportunities and the pay is pretty good. This would be a great company to get started with as they are very big and have a ton of clients. You can sign up online on their website at http://www.nationalshoppingservice.com.
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Commentaires client les plus récents

5.0étoiles sur 5 Rich resource tool
This book is filled with rich resources for the beginner as well as the advanced shopper. It covers more avenues of obtaining different types of shopping and review jobs than any... Read more
Publié le Jui 22 2004 par Alice M. Scott

2.0étoiles sur 5 Not Simple at All
I learned from my own interviews with mystery shopping companies you do not need to be a certified mystery shopper to get jobs as one. No need to take the KASST test. Read more
Publié le Jui 16 2004 par Jane Tuscan

5.0étoiles sur 5 Mystery Shopping Made Simple
There has been lots of books written on the subject of Mystery Shopping. Dr. Ilisha Newhouse's book is the best ever published in that, unlike others that sell for twice as much... Read more
Publié le Mai 3 2004 par Randy Thomas

5.0étoiles sur 5 The book that got me going
I thought this book was very well put together. I had been trying to get into mystery shopping but found all the information on the internet overwhelming. Dr. Read more
Publié le Mars 27 2003 par Teresa

5.0étoiles sur 5 Mystery Shopping
I found this book to be an excellent resource for anyone contemplating becoming a mystery shopper. It provides a common sense approach to becoming a mystery shopper. Read more
Publié le Mars 14 2003 par Rosie Marquez

5.0étoiles sur 5 Simply Wonderful
Mystery Shopping Made Simple is the perfect title for this book. I am glad the author, Dr. Ilisha Newhouse, did not sell her work to the "for dummies" or "for the complete idiot"... Read more
Publié le Mars 12 2003 par PennyAnn

5.0étoiles sur 5 Mystery Shopping Made Simple
In Mystery Shopping Made Simple, you get all the information you need to get started mystery shopping. Dr. Read more
Publié le Mars 12 2003 par Lynn Gregory

5.0étoiles sur 5 MYSTERY SHOPPING MADE SIMPLE
I had the privilege of not only attending the class, but also of purchasing the book and I can only tell you BOTH were very informative, and well worth the cost...
Publié le Mars 11 2003 par MARCI HERNANDEZ

5.0étoiles sur 5 Mystery Shopping Made Simple by Ilisha Newhouse
Niccole Rogers - NCPMS, Inc. from Tampa, FL USA
Dr. Newhouse did an excellent job creating this book. Read more
Publié le Mars 10 2003 par Niccole M. Rogers

5.0étoiles sur 5 Very Helpful
I had no idea how to get started in mystery shopping and this information got me started. The author did a great job of making it easy. I found the reading to be simple (i. Read more
Publié le Mars 10 2003 par Julie Verrill

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