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Netgear N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (DGND3700)

by Netgear

Price: CDN$ 129.99 & FREE Shipping. Details
In Stock.
Ships from and sold by Amazon.ca. Gift-wrap available.
24 new from CDN$ 99.99 1 used from CDN$ 69.72
  • Product Type/`Modem/Wireless Router`
  • Form Factor/`Desktop`
  • Wireless Transmission Speed/`300 Mbps`
  • Brand Name/`Netgear`
  • Broadband Transmission Technology/`ADSL2+`


Product Details

  • Product Dimensions: 21.5 x 28.5 x 10 cm ; 1.1 Kg
  • Shipping Weight: 1.2 Kg
  • Item model number: DGND3700-100NAS
  • ASIN: B005276QSQ
  • Date first available at Amazon.ca: June 1 2011
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: #5,549 in Electronics (See Top 100 in Electronics)
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Product Description

The NETGEAR N600 Wireless Dual Band Gigabit ADSL2+ Modem Router is the Ultimate Integrated DSL Networking Gateway. It offers concurrent dual band technology which avoids interference and ensures top speeds and the greatest range for demanding applications, such as streaming HD video and multiplayer gaming. Complete with a built-in DSL modem, it is compatible with all major DSL Internet service providers.


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Customer Reviews

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Most helpful customer reviews

4 of 4 people found the following review helpful By JB1 on May 25 2012
Verified Purchase
This is a replacement for the Modem / Router provided by my ISP. Our wired network has became somewhat complex, with a variety of clients. Reliability had become an issue with the old router and various modifications did not help.
Enter the Netgear N600 (the DGND3700). Our ISP was not listed as "supported" and when I tried the setup wizard, it would not finish. Then I noticed it had established a connection the the ISP and was online in spite of this. I connected the various devices, including 2, 1000MB switches. It all worked first try. The next day I did have to reboot the Netgear router to revive the network, but it has been going strong ever since (over a month). For reference, it runs Windows XP, Windows 7, BSD & Linux, mostly through 1000MB ethernet adapters (and a few 100MB adapters) and a cable box. Wireless to PSP, Blackberry, Iphone, Macbook and a Dell laptop.
It seems quite fast. We get every bit or the internet speed provided by our ISP and internal transfer speeds hover around 400 Mb. This being limited by other hardware, not the Netgear.
It has an easy interface and every configuration option I would need, including options for changing the LAN IP addresses and MAC address cloning for the Modem.
My one request for this model is that it have 8 LAN ports.
To sum it up......I am finally at peace with my network because of this router.
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2 of 3 people found the following review helpful By i.cs on April 4 2013
Verified Purchase
The Good.

1. Modem and Router in ones with dual band decent web GUI setup solution.
2. SPI and NAT filtering firewall.
3. Guest network, access on either or both bands.

The Not So Good.

1. No VPN integration (Open VPN) native support highly recommended.
2. Over complicated setup. Would appreciate a simple and expert mode, at times I do not want to spend a long time to configure a routers completely. A quick, secure default option would be nice.
3. Third party firmware support.
4. More RAM would be beneficial.
5. USB 3 ports.

I really wanted to like this products, however with critical shortcomings it was not worth my time and effort.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 280 reviews
98 of 107 people found the following review helpful
Decent router. DSL modem DOA? Jan. 11 2012
By John Campbell - Published on Amazon.com
Verified Purchase
Ordered this unit on 1/10, tried hooking it up, and the DSL light continually flashed green. Contacted Netgear support, and got a script kid, and they hung up on me when I discovered that they did not know their own hardware's specifications, and asked for tier 2 support. Called ATT, and verified that my line was ok, and tried my old 2 wire modem to verify. It synced up perfectly. Called Netgear again, was instructed to update the firmware to .17US. Upgraded, did a hard reset, with no joy. The modem still flashed green. They stated that the device was defective and to return it.
Got in touch with Amazon via chat, and am getting a replacement unit tomorrow (1/12). I'll update once I get the new unit.

((Update 1/14/12)) Got the replacement unit, and it had the same issue. Problem was escalated to Engineering at Netgear. While waiting for them to get back to me, I decided to do some sleuthing. Checked the 2 wire's settings again, and noticed that the DSL signal was being acquired from the outer pair on the RJ11 jack. Looked at the RJ11 female connection on the Netgear, and only saw pins for the inner pair. (Cheap-out engineering on Netgear's part)

I switched the wiring on my jack to put the signal on the inner pair, and reconnected to the router. BOOM! synced' up in about 20 seconds, and had Internet connectivity in about 15 seconds after that.

Final thoughts..Netgear has a winner here, the dual radios and rock solid wireless is a plus! Netgear does however need to include documentation with this unit, including troubleshooting tips. Kinda hard to read the docs online if your FRIGGIN MODEM IS NOT WORKING!

I do feel that by only using the inner pair for DSL, is just a way to save a few pennies on mfg costs, but if it is not documented that it is REQUIRED, can cause issues like mine. Two days of business down-time, and an unneeded RMA. My old 2Wire modem/router was able to sense which pair the signal was on, and used it. :)
19 of 21 people found the following review helpful
Modem part doesn't stay connected to internet Oct. 17 2011
By Bernard Galloway - Published on Amazon.com
Verified Purchase
Worked with this product for almost two days this past weekend. It was to replace a DG834G, that I've had for several years, but wanted to upgrade to something with 5Ghz wireless. It wouldn't let me save my static IP address in the config, kept giving error message "not a valid static ip address", same with the DNS information. Did connect it to adsl line and it picked up the IP after doing a factory reset, DSL light came on, but Internet light kept going from green to red and back, one minute had web page up, next it was down.

Checked the Netgear site for updates, and this product has the latest one according to information I'm reading. I like Netgear products, but this a first having this much trouble. I see that some people are not having any trouble at all with theirs, so it's sounds more like hardware to me. I've tried contacting Netgear support, but since it was the weekend, didn't get a response.
18 of 20 people found the following review helpful
Terrible Modem April 4 2012
By Harry Ingram - Published on Amazon.com
Bought this device to replace the 2wire modem my ISP supplied when I got DSL service about 10 years ago. I only got a new because the 2wire power supply died. After getting through the Netgear's complicated installation instructions and getting back online, the modem dropped the connection every hour or so. Tried setting it up again several times, no improvement. After about a month of restarting it over and over, I gave up and bought a Linksys X2000. Less expensive, simple fast installation, no dropped connections. The Linksys signal is strong enough to reach the second floor of the house too. Even if you need the extra bells and whistles the Netgear box has, it's not worth the money if it won't stay online.
41 of 50 people found the following review helpful
Great router, poor modem (V1). Great router/modem (V2) Aug. 4 2011
By Luis - Published on Amazon.com
REVIEW ON V2 OF THE PRODUCT
I've been using the DGND3700 modem/router for about a year now. It's extremely stable and hasn't caused me any problems. I'll only comment on the features I've used. The range on the router is pretty decent, but for some reason WNDR3700 has more range than this model. Dynamic DNS works fine. I've had issues trying to open some ports with some message telling me I can't open X or Y port, but for the most part, the feature works ok. ReadyShare also works as expected. I'm changing my rating from 1 star (v1 which sucked) to 4 stars for v2 since it does what I need it to do.

REVIEW ON V1 OF THE PRODUCT (Stay away from buying this one)
Dear NETGEAR team person who reads these comments:

I bought my DGND3700 the day it came out since I had been a very happy owner of a WNDR3700 and thought it would work just as well. The router functions of your product worked pretty well and I don't have any complaints there because whatever bugs are there are small enough that I can wait for a firmware update. My problem is with the DSL modem aspect of it, and how your technical team deals with issues.

The modem:
1. Can't stay connected during thunderstorms, so I have to switch to my ATT 2Wire which NEVER drops in such circumstances.
2. Doesn't automatically reconnect if the connection drops which seems to be widespread from the comments here. Again, this is something my cheap 2Wire modem handles like a champ the few times the connection actually drops (very very rare).

I started using your support and the first thing they suggest is updating the firmware which makes no sense since the only firmware available is the stock one. Then they suggested I try another power cord (the one I had worked fine, the one from the WNDR3700 didn't change a thing), I needed a power surge protector (already was using one), and I myself tried getting a shielded phone cable to which didn't help. You need to fix these two issues in the firmware or hardware because it is clear from the comments here and elsewhere that I'm not the only person going through this. It is very annoying to have to go and manually reboot my router each time the DSL connection drops. It took a month before your support finally decided to RMA my unit. I hope that whatever replacement I get works better than the initial unit. I'll update this review once I get my replacement so people know if it still performs the same.

Update (8/1/2011):
Replacement unit works exactly the same and Netgear support is putting me through the paces a second time before admitting that their firmware or hardware is faulty. Just one thing that works better, when the connection drops I still get the DSL connection status info which didn't work on the first one so that first router did have some issues. For the moment being I would recommend not buying this thing.

Update (11/20/2011):
Netgear released a firmware update this week, but they have still not fixed the WAN issues. Have had a ticket opened with them for more than a month now and no progress made on that front yet. Still wouldn't recommend this as a modem.

Update (7/16/2012):
Sorry it took this long to update. Three weeks ago, Netgear finally did another RMA on my router, but this time to a DGND3700v2 (Australian version). With the DGND3700v2, all the connection issues I had have been fixed and I would give this product 4 stars. Why not five? I had to manually give it the DSL settings and for some reason it won't let me do port forwarding on port 6783.

Update (1/8/2014):
So I've owned the v2 for a while now and it works great and I'm pretty sure my connection hasn't dropped in all that time. At some point in the past year I just gave away the v1 up for free on craigslist since I really had no use for it with the modem issues it has, plus my WNDR3700 has better range IMO in case I want to use it as a bridge. I definitely recommend buying if it's the v2. Stay away form the v1 at all costs if you see one. The v1 has reached EOL status anyway.
7 of 7 people found the following review helpful
Not ready for primet time Jan. 22 2012
By Arthur D. Lowe - Published on Amazon.com
The DGND3700 seems to be a very good wireless router with all the appropriate functions. It has a terrible modem built in -- making it practically worthless. The modem works just fine whenever the router is rebooted but if the ADSL connection ever drops for any reason then the DGND3700 loses all modem functions -- it can not re-establish the connection without someone manually rebooting, either by cycling the power switch or by logging in as admin and clicking on the "reboot" button under diagnostics. (There is a "connect" button under router status but it will NOT re-establish a dropped ADSL connection.)

If being on 24/7/365 standby to reboot the modem works for you then this might be a decent piece of hardware for way too much money. If you need something that you can set up once and forget about for weeks at a time, expecting it to handle most of the vagaries of ADSL communications, then keep shopping.

Netgear's tech support, by the way, has been far less than helpful. Their efforts to debug ADSL connection drops has, so far, convinced me that they are trying to cover up the fact that the DGND3700 cannot re-establish a dropped connection. Of course, maybe I'm reading too much into the way they keep taking me through the quick setup guide -- something I easily managed on my own the very first time.

So far, my three weeks trying to make the DGND3700 function as expected have been filled with frustration. In another couple of days, I'll probably be trying to get my money back so I can spend it on something that actually works.