- Spiral-bound: 640 pages
- Publisher: Prentice Hall; 8 edition (Feb 18 2010)
- Language: English
- ISBN-10: 0135063892
- ISBN-13: 978-0135063897
- Product Dimensions: 27.2 x 23.1 x 2.8 cm
- Shipping Weight: 1.2 Kg
- Amazon Bestsellers Rank: #1,600,096 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Product Description
This market-leading book helps readers acquire the office and interpersonal skills needed to excel in any organization. Its proven approach means students acquire these skills quickly and chapters introduce a range of topics including file management, time management, employment skills, basic financial forms, problem solving, human relations and more! This edition features more on communication, references Microsoft Office 2007, and expands the office simulation to include both functional and cumulative exercises. New chapters address the medical and legal office and new assignments develop employer-ready skills. New! Updated content includes topics such as:
- Current office trends
- The green office
- Office politics
- e-Portfolios
- Displaying good manners
- Ordering supplies online
- Visitors and language barriers
- Complaining customers
- Steps for keying minutes
- Steps for PowerPoint 2007 and more!
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
5.0 out of 5 stars (2 customer reviews)
5.0 out of 5 stars
great book, Sep 27 2011
By xp - Published on Amazon.com
This review is from: Office Procedures for the 21st Century (Spiral-bound)
this book was great. used but seems new.. not as expensive as a new book, but thats what ur basically buying..
1 of 2 people found the following review helpful
5.0 out of 5 stars
Office Procedures for 21st Century (8th Edition) Great, Sep 29 2010
By Barb - Published on Amazon.com
Amazon Verified Purchase(What's this?)
This review is from: Office Procedures for the 21st Century (Spiral-bound)
The book was in great shape and was mailed fast. It was great dealing with amazon.
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