We have the identical juicer to this one in Australia (called the Oscar 9000), and we love it. So we bought a North American version as a present for my sister who lives here in Canada. The juicer is pretty much identical to the Australian version, but is slightly noisier to operate (still MUCH quieter than any centrifugal juicers). I have owned and/or used several different juicer types - including attachments on food processors, stand along centrifugal juicers, and now this masticating juicer. Of all of them, this is the only one I felt could be used easily every day.
Generally, the product is brilliant at making juices. It works easily (our 3 year old makes juices with fruit and veggies we pre cut for her), it doesn't damage the juice the way centrifugal juicers do, and you can mix all sorts of fruit and vegetables together. When we started juicing, we started with a lot of apple, pear, and orange juices, but gradually we have migrated to mainly green juices (spinach, kale, celery, lettuce, etc) that are flavoured with fruit. For this sort of juice, you can't beat this juicer. It does a brilliant job.
Getting fruit and veggies ready is fairly easy (the chute is smaller than some of the larger centrifugal juicers, so more chopping is required). What I really like is that you don't need to core any of the fruit. We peel our oranges, but not limes or lemons. You don't peel carrots, just wash them and shove them in. Some fruit can cause clogs, but eventually, if you run through some celery or carrots afterwards, it will flow through. Pineapple can be juiced, but only in very small quantities at a time. Not enough to make a glass of pineapple juice, just enough to flavour other juices. Last years, cold-stored, floury apples are also no good in the juicer, but what's the point of juicing lousy fruit? If you stick fresh and crunchy stuff, it works brilliantly.
More to the point, it's trivial to clean. My wife timed herself once. From finishing juicing to having the whole thing cleaned and reassembled was less than five minutes of easy work. Compare that to the centrifugal juicers which take 20 minutes to disassemble and clean, and then the hassle of reassembling them (assuming you don't break any of the important bits or cut yourself in the process). This is a dream of simplicity.
The only slight hesitation that I've got with this particular juicer is that the company's customer service is very patchy. Shortly after starting to use the juicer, the juicing screen cracked. It took days to get in touch with the company (they said their phones were down - hmm...), I finally got an email from someone who asked for a photo to show that the product was damaged (fair enough), but then didn't hear back from them. Calling is an exercise in futility. When the phones are not down, they don't answer them. They say to leave a message, but they never, ever call back. Emailing is almost as bad. A week after the part broke, a new one showed up. So that's great on their part, but their communication is terrible. If they'd bothered to let me know, all would have been perfect, but they didn't and that's frustrating.
So, if you're after a great juicer (and you can put up with dodgy customer service - mind you, the warranty is for 15 years), then this is a great purchase. If they get their customer service cleaned up, I'd have no hesitation in giving five stars.
One last thing. The product description clearly says "commercial masticating juicer" but the product packaging says (in very big letters) "household use only," so someone has got their information wrong. Whether it's Amazon or Omega is unclear, but this is definitely NOT a commercial juicer.