3 of 3 people found the following review helpful
3.0 out of 5 stars
Practical Approach to Diagnosing Culture, Feb 27 2004
This review is from: Organizational Culture and Leadership, 2nd Edition (Paperback)
Organizational Culture and Leadership is a classic work in the field of Organizational Culture Theory and as such it is a good reference to have. The frustration that many companies have, however, is putting theory into practice and unfortunately this book falls short of helping anyone (apart from O.D. PhD's) to do just that. A practical approach to the evaluation and transformation of culture would be more useful for the vast majority of companies.
For example an iterative approach to transformation and alignment using objective diagnostic tools (like the OCP Method developed by O'Reilly, Chatman and Caldwell) and the application of practical "bite-size" changes like leadership development/behvioral change; compensation system change, recruiting model change, organizational structure change, etc. is far more impactful and perhaps more importantly far more implementable. And, of course, as in any change effort, it is important to know whether you are making progress which is all the more reason to utilize an objective and validated measurment/diagnostic method or tool.
I really like Kaplan and Norton's work in tying Culture to Strategy in this area (check out their recent HBR article) and the work ThinkShed is doing based on O'Reilly, Chatman and Caldwell's OCP methodology...very practical, very measurable, very effective and being a web based tool, very very implementable.
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5.0 out of 5 stars
"Why do we need to understand culture?", Dec 25 2001
This review is from: Organizational Culture and Leadership, 2nd Edition (Paperback)
"Cultural analysis illuminates subcultural dynamics within organizations...Many problems that were once viewed simply as 'communication failures' or 'lack of teamwork' are now being more properly understood as a breakdown of intercultural communications...For example, most companies today are trying to speed up the process of designing, manufacturing, and delivering new products to customers. They are increasingly discovering that the coordination of the marketing, engineering, manufacturing, distribution, and sales groups will require more than goodwill, good intentions, and a few management incentives. To achieve the necessary integration requires understanding the subcultures of each of these functions and the design of intergroup processes that allow communication and collaboration across sometimes strong subcultural boundaries...Cultural analysis is necessary if we are to understand how new technologies influence and are influenced by organizations. A new technology is usually a reflection of an occupational culture that is built around new core scientific or engineering concepts and tools...Cultural analysis is necessary for management across national and ethnic boundaries...Organizational learning, development, and planned change cannot be understood without considering culture as a primary source of resistance to change...Given these and related issues, it seems obvious that we must increase our study of culture and put this research on a solid conceptual foundation. Superficial concepts of culture will not be useful; we must come to understand fully what culture is all about in human groups, organizations, and nations so that we can have a much deeper understanding of what goes on, why it goes on, and what, if anything, we can do about it" (from the Preface).
In this context, Edgar H. Schein organizes his book into six parts.
* Part One- In this section, after saying that cultural understanding is desirable for all of us, but it is essential to leaders if they are to lead, he defines the concept of culture and shows its relationship to leadership.
* Part Two- In this section he focuses more on the concept of culture and the less on the concept of leadership. He argues that the content of organizational cultures reflects the ultimate problems that every group faces: dealing with its external environment and managing its internal integration. According to him beyond these external and internal problems, cultural assumptions reflect deeper issues about the nature of truth, time, space, human nature, and human relationships.
* Part Three- In this section he deals with the practical issues of how one can decipher cultural assumptions. He says that the reader will note that the emphasis in this part is practical and oriented toward what leaders, researchers, and consultants can actually do about deciphering culture.
* Part Four- In this section he focuses on leadership, especially the role that leadership plays in creating and embedding culture in a group. He argues that leaders create culture and must manage and sometimes change culture.
* Part Five- The focus of Schein in this section, as well as those in the rest of the book, remains on the leader and how culture change appears from the leader's perspective.
* Part Six- In this section his focus shifts from analysis to normative speculation. He deals with the concept of learning and the implications for leadership and culture of the growing rate of change.
I highly recommend this business classic on organizational culture and leadership.
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5.0 out of 5 stars
The best work I have found about Org. Culture, period., Nov 16 2001
This review is from: Organizational Culture and Leadership, 2nd Edition (Paperback)
Schein has spent most of his practicing life dedicated to the topic of Organizational Culture. Having read numerous books and articles pertaining to this topic, this book "out-Schein's" them all (pardon the play on words). Schein takes a very broad topic like culture and makes it understandable. If you want to learn about Organizational Culture from the World's foremost authority, then buy this book.
Regarding leadership Schein does not fall short, either, however is not as impactful because leadership has been studied more extensively and there are other quality writings about leadership, including Schein's. He does tie the two together nicely providing a new way to look at leadership qualities. Wonderful book.
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