My review of the book is through the perspective of someone who is somewhat knowledgeable about computer technology but quite lacking in my knowledge of PACS, radiology workflow and processes, and imaging technologies.
Quite simply, this book met all of my goals in filling in the gaps in my knowledge. I'm not going to go through the entire book, but I am going to discuss the chapters that I personally found most useful.
Information technology is full of interesting ideas that lack "financial legs". This chapter discussed finances behind a film-based radiology department and a filmless one including techniques for developing a business case for a PACS.
This chapter provides a primer on DICOM. Having a stronger background in HL7, I found this chapter useful in unraveling the mystery and secret language used by DICOM professionals. I now understand the business rational and use of each of the DICOM transactions.
This chapter described the workflows in a film-based department and how the workflow should change after the proper implementation of a PACS. Workflow is described from the perspective of the patient, the technologist, and the radiologist. I feel comfortable in creating "straw man workflows" after reading this chapter. One of the most interesting things in this chapter was a description of a traditional time and motion study performed on radiologists before the implementation of a PACS and after implementation.
This chapter familiarized the reader with the modalities that supply the images to the PACS. I learned about each modality, the different technologies for getting images digitized.
OTHER INTERESTING CHAPTERS
The book also had chapters on Computing Fundamentals, Networking Fundamentals, and Storage Technologies that would be excellent for someone needing a primer in those areas.
Also, the book did good job of covering certain relevant technical details that would appeal to the more technically inclined but would add to my credibility to be able to understand at a superficial level: Imaging Workstation Technologies, Image Compression, Voice Recognition, Teleradiology, Legal Issues, and Utilization Management.